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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7514

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,465
Neutral
155
Negative
113
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48,312 reviews

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How would you rate Ross-Simons?

Reviews (8,865)

Rating

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Reviews that mention popular keywords

shopping experience (149) quality jewelry (121) customer service (464) quality products (110) christmas gift (99) sterling silver (102) ross simons (1125) post office (17)
Thumbnail of user donnaa1668
North Carolina
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

Ordering process was very easy and item received quickly.

Quality

Date of experience: December 14, 2023

Thumbnail of user corinneg76
Virginia
1 review
1 helpful vote
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December 14th, 2023
Verified purchase

The bracelets I received were beautiful and well made.

Quality

Date of experience: December 14, 2023

Thumbnail of user michelles4391
California
2 reviews
1 helpful vote
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December 12th, 2023
Verified purchase

Beautiful bracelet and earrings. Good quality! I love them

Quality

Date of experience: December 12, 2023

Thumbnail of user dorothyg859
Florida
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

I love it. My wife actually bought it and it us exactly as it was shown. Beautiful.

Quality

Date of experience: March 18, 2023

Thumbnail of user sharonb3101
New Jersey
1 review
2 helpful votes
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September 3rd, 2023
Verified purchase

The bracelet was knotted and tangled. When I was able to untangle it the piece was damaged.

Quality

Date of experience: August 4, 2023

Thumbnail of user kathleenm2126
California
1 review
0 helpful votes
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July 25th, 2022
Verified purchase

The wire part of the earrings which go into the piercing of the ear is too big around to get into my piercings.

Reason I chose this business:

I often shop here online.

Quality

Date of experience: July 25, 2022

Thumbnail of user ajibikeb
Rhode Island
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

I have a pleasant experience. My orders were shipped and delivered in time as stated. The exact orders were as in the pictures.

Reason I chose this business:

I chose Ross-Simons because prices are reasonable

Quality

Date of experience: August 14, 2022

Thumbnail of user kimc1805
California
2 reviews
1 helpful vote
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April 3rd, 2023
Verified purchase

Love them so much I got an extra pair. I have extra pair in my travel bag

Reason I chose this business:

Prices great

Quality

Date of experience: April 3, 2023

Thumbnail of user christinep1714
New Jersey
1 review
0 helpful votes
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August 27th, 2023
Verified purchase

I WAS VERY SATISFIED. I RECEIVED MY PURCHASE WITH NO PROBLEMS AND WAS VERY HAPPY WITH THE PEARL NECKLACE

Quality

Date of experience: August 27, 2023

Thumbnail of user terrys1872
Virginia
1 review
2 helpful votes
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December 7th, 2023
Verified purchase

Ross-Simons has some of the cutest and most beautiful jewelry. Easy to order

Quality

Date of experience: December 7, 2023

Thumbnail of user karemg
Arizona
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

Waiting for my second purchase to arrive. Then we'll put another review regarding my second purchase.

Reason I chose this business:

Used them years ago.

Quality

Date of experience: June 25, 2022

Thumbnail of user patriciam3352
Florida
3 reviews
1 helpful vote
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May 17th, 2023
Verified purchase
• Updated review

I have loved having the coupons to use and the gift wrapping and the free delivery.

I was having trouble checking out and the rep was extremely helpful

Reason I chose this business:

I love your jewelry

Service
Quality

Date of experience: May 17, 2023

I cannot see where my $50 coupon has been used
June 5th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I love your jewelry

Date of experience: May 6, 2023

Thumbnail of user gregoryg818
Florida
1 review
1 helpful vote
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October 10th, 2023
Verified purchase

Very satisfactorily, very much so. Need 18 more characters

Reason I chose this business:

I have always used them

Quality

Date of experience: October 10, 2023

Thumbnail of user maryr3161
Indiana
2 reviews
0 helpful votes
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December 1st, 2023
Verified purchase

I wouldn't pay full price, but the sale item I selected are very nice. Thanks.

Quality

Date of experience: December 1, 2023

Thumbnail of user miriamr180
Massachusetts
1 review
0 helpful votes
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December 28th, 2022
Verified purchase

The recipient loved it. I loved the look and quality of the bracelet. It was also a fantastic price and my shopping experience was fabulous.

Reason I chose this business:

Good experience as a gift recipient.

Quality

Date of experience: December 28, 2022

Thumbnail of user ilad7
California
2 reviews
0 helpful votes
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September 27th, 2023
Verified purchase

I enjoy shopping with Ross simons, always get good quality with good price

Date of experience: September 27, 2023

Thumbnail of user debbies1678
Alabama
1 review
0 helpful votes
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December 9th, 2023
Verified purchase

Quick and easy! Beautiful bracelet! Can't wait to wear it.Will look great with my other bracelets!

Quality

Date of experience: December 9, 2023

Thumbnail of user ericf946
California
2 reviews
0 helpful votes
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December 5th, 2023
Verified purchase

Quick and easy. Just what she wanted. Arrived on time.

Reason I chose this business:

Popup when searching Google.

Quality

Date of experience: December 5, 2023

Thumbnail of user donnas3905
West Virginia
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

Item as advertised Item as advertised Item as advertised

Quality

Date of experience: December 3, 2023

Thumbnail of user connir3
Colorado
1 review
0 helpful votes
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December 9th, 2023
Verified purchase

Very helpful with need to exchange item... thank you

Service
Quality

Date of experience: December 9, 2023

Thumbnail of user carolynn475
Florida
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

I love my new rings and had a great shopping experience with Ross-Simons.

Quality

Date of experience: December 8, 2023

Thumbnail of user deannab439
Arizona
1 review
0 helpful votes
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December 9th, 2023
Verified purchase

I am a repeat customer and absolutely love your jewelry, very good quality.

Quality

Date of experience: December 9, 2023

Thumbnail of user reignr4
California
1 review
1 helpful vote
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December 7th, 2023
Verified purchase

From beginning to the end (shopping, ordering, and delivery) was very easy.

Reason I chose this business:

Great quality jewlry

Quality

Date of experience: December 7, 2023

Thumbnail of user carlh756
Ohio
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

Both appear to be very nice. Hope my wife likes them

Quality

Date of experience: December 7, 2023

Thumbnail of user lindag3485
South Carolina
2 reviews
0 helpful votes
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October 1st, 2023
Verified purchase

Very satisfied with purchase and delivery time. Very nice!

Reason I chose this business:

Ad on internet

Quality

Date of experience: October 1, 2023

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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