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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7514

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,465
Neutral
155
Negative
113
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48,312 reviews

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Reviews (8,865)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (149) quality jewelry (121) customer service (464) quality products (110) christmas gift (99) sterling silver (102) ross simons (1125) post office (17)
Thumbnail of user gracec779
Illinois
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Easy to navigate website. Easy checkout. Fabulous jewelry!

Reason I chose this business:

Great jewelry at a great value

Quality

Date of experience: September 28, 2023

Thumbnail of user kandyz
Illinois
1 review
2 helpful votes
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November 29th, 2023
Verified purchase

Still looking for the perfect pink topaz earrings, not found yet.

Reason I chose this business:

Lavender ring caught my eye on my facebook feed. I love purple and peridot the most. Really cute ring!

Service
Quality

Date of experience: November 29, 2023

Thumbnail of user jeffreys2461
Connecticut
1 review
1 helpful vote
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May 17th, 2023
Verified purchase

Very easy website to locate items very easy to place order on line Great looking products

Reason I chose this business:

The product item was exactly what i was looking for to give to my wife

Quality

Date of experience: May 17, 2023

Thumbnail of user marthas1308
Texas
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

NA i don't care to respond. I don't respond to this kind of survey. I just wanted you to know I had the order.

Reason I chose this business:

Had what i wanted

Quality

Date of experience: December 2, 2022

Thumbnail of user nancyb3561
Texas
1 review
1 helpful vote
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July 19th, 2023
Verified purchase

The snap closure is a little off. One earrings, is super tight, the other one is loose.

Reason I chose this business:

Great Company

Quality

Date of experience: July 19, 2023

Thumbnail of user jeanniew115
Massachusetts
3 reviews
0 helpful votes
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January 15th, 2023
Verified purchase

The ring is just as pretty in person as it is online!

Quality

Date of experience: January 15, 2023

Thumbnail of user susanm4946
Minnesota
2 reviews
2 helpful votes
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July 29th, 2023
Verified purchase
• Updated review

Order was easy easy enough to place; was disappointed in the merchandise.

Reason I chose this business:

I liked what was offered

Quality

Date of experience: July 29, 2023

Easy to retrieve order by signing in again
July 21st, 2023
Verified site experience
• Previous review
Reason I chose this business:

I liked what was offered

Date of experience: July 21, 2023

Thumbnail of user lindab4648
Colorado
1 review
1 helpful vote
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September 15th, 2022
Verified purchase

Very happy with the quick shipping very happy with the product looks beautiful can't wait to give it to my granddaughter!

Reason I chose this business:

Had good prices and I love the products

Quality

Date of experience: September 15, 2022

Thumbnail of user terrym1299
Maryland
1 review
1 helpful vote
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August 4th, 2022
Verified purchase

Three very different and beautiful sets of earrings. Dangle butterfly earrings, thread earrings and rose studs, each very beautiful

Quality

Date of experience: August 4, 2022

Thumbnail of user evelyng471
Illinois
1 review
1 helpful vote
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May 8th, 2023
Verified purchase

Im so happy with everything they are so nice i love everything

Reason I chose this business:

I like they jewelry but

Quality

Date of experience: May 8, 2023

Thumbnail of user audrag38
North Carolina
1 review
0 helpful votes
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February 15th, 2023
Verified purchase

Pretty, durable & fun! Great Selection & pricing, Fast & easy shopping!

Reason I chose this business:

Previous purchases have always been lovely and many years later still look just the same as on the 1st day I received them.

Quality

Date of experience: February 15, 2023

Thumbnail of user michaelt128
New York
3 reviews
1 helpful vote
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November 23rd, 2023
Verified purchase

Very happy with the entire process. No problems at all. Will continue to purchase from you.

Quality

Date of experience: November 23, 2023

Thumbnail of user saram1462
Massachusetts
1 review
1 helpful vote
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June 8th, 2023
Verified purchase

The ring is pretty but it is very very dainty and thin.

Reason I chose this business:

Happy with other purchases from Ross-Simons
Selection
Price

Quality

Date of experience: May 9, 2023

Thumbnail of user annm2526
Michigan
1 review
0 helpful votes
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November 25th, 2023
Verified purchase

Always easy to shop, quality merchandise, great selections

Reason I chose this business:

Have purchased from Ross-Simons previously
Quality merchandise

Quality

Date of experience: November 25, 2023

Thumbnail of user jamesk3675
Florida
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase

Does not seem to be adjustable for different sizes

Quality

Date of experience: November 23, 2023

Thumbnail of user josephl2387
Pennsylvania
1 review
2 helpful votes
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November 25th, 2023
Verified purchase

Web-site easy to use. For an older person like myself, it was a pleasure shop online with you.

Reason I chose this business:

Received a catalogue

Quality

Date of experience: November 25, 2023

Thumbnail of user lindal3533
Florida
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

Perfect earrings for what I needed them for. They were exactly what I wanted.

Reason I chose this business:

Googled earrings and this site came up

Quality

Date of experience: March 10, 2023

Thumbnail of user jonb892
Indiana
1 review
0 helpful votes
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March 17th, 2023
Verified purchase

Great value and nice and heavy flatware by Reed and Barton.

Quality

Date of experience: March 17, 2023

Thumbnail of user leahf180
Ohio
1 review
0 helpful votes
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October 8th, 2023
Verified purchase

Very pleased with the initials and color of the bands and the speed of the delivery.

Reason I chose this business:

Received a catalog and admired the bracelets

Quality

Date of experience: October 8, 2023

Thumbnail of user robertb6532
Washington
1 review
0 helpful votes
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June 15th, 2022
Verified purchase
• Updated review

The stone in the necklace was not close to the color of the of the emerald in earrings.
Going to try and return the necklace.

Quality

Date of experience: May 16, 2022

Good website
May 9th, 2022
Verified site experience
• Previous review

Date of experience: May 9, 2022

Thumbnail of user wandak141
California
2 reviews
0 helpful votes
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January 3rd, 2023
Verified purchase

Awesome! Thank you. I saw it, I like it, and I bought it! You made it easy.

Reason I chose this business:

I like your style!

Quality

Date of experience: January 3, 2023

Thumbnail of user trudyw77
Arizona
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Uneventful which is what you want when you find what you are looking for.

Reason I chose this business:

Found bracelet I liked.

Quality

Date of experience: January 3, 2023

Thumbnail of user patriciak2089
Connecticut
1 review
1 helpful vote
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July 26th, 2023
Verified purchase

Navigation great, quality products, pricing great, checkout easy.

Reason I chose this business:

Purchased from Ross-Simons store in the past

Quality

Date of experience: July 26, 2023

Thumbnail of user janisk87
Texas
1 review
0 helpful votes
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September 23rd, 2023
Verified purchase

It was easy to order and the delivery was fast and the packaging was great.

Reason I chose this business:

I liked the selection of stack rings.

Quality

Date of experience: September 23, 2023

Thumbnail of user heidih769
North Carolina
1 review
1 helpful vote
  • Send Message
May 3rd, 2023
Verified purchase

Good quality and good safe clasp. And great price. Fast shipping

Quality

Date of experience: May 3, 2023

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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