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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7513

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,464
Neutral
155
Negative
113
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48,313 reviews

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Reviews (8,864)

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Reviews that mention popular keywords

shopping experience (149) quality jewelry (121) customer service (464) quality products (110) christmas gift (99) sterling silver (102) ross simons (1125) post office (17)
Thumbnail of user susang3447
South Carolina
1 review
1 helpful vote
  • Send Message
May 11th, 2023
Verified purchase

Super easy the description was exactly as described. Thanks

Reason I chose this business:

I’ve ALWAYS loved Ross simons quality and deals!

Quality

Date of experience: May 11, 2023

Thumbnail of user nancyh2627
Florida
1 review
2 helpful votes
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May 14th, 2023
Verified purchase

Love your jewelry. Right price and on time delivery.

Reason I chose this business:

Convenience and selection.

Quality

Date of experience: May 14, 2023

Thumbnail of user eleanorm191
Ohio
1 review
1 helpful vote
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May 11th, 2023
Verified purchase

Love my new rings! Mothers Day presents! They fit perfectly!

Quality

Date of experience: May 11, 2023

Thumbnail of user charlaj4
Florida
2 reviews
0 helpful votes
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March 4th, 2023
Verified purchase

Site is quick and easy to use; does show nice selections.

Reason I chose this business:

Item and cost; lever back earrings are most secure for work.

Quality

Date of experience: March 4, 2023

Thumbnail of user tinas1110
Virginia
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Website is easy to navigate, discounts are wonderful, you can rely on a good quality product everytime

Reason I chose this business:

RS is my go-to for jewelry. Count beat the prices or quality

Quality

Date of experience: June 22, 2022

Thumbnail of user suzannek417
New York
1 review
1 helpful vote
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June 25th, 2023
Verified purchase

Got exactly what I needed and in a timely manner. Thanks!

Reason I chose this business:

Did online search and Ross-Simons had what I wanted. Have a necklace of theirs that was a gift that I love.

Quality

Date of experience: June 25, 2023

Thumbnail of user antonyd25
Virginia
2 reviews
0 helpful votes
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June 21st, 2022
Verified purchase

Arrived on time, looked as described. Will wait for the gift recipient before making a definitive statement!

Reason I chose this business:

Italian jewellery

Quality

Date of experience: June 21, 2022

Thumbnail of user sharonv1146
New Jersey
1 review
1 helpful vote
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June 24th, 2023
Verified purchase

Beautiful sunflower necklace. Exceptionally unique gift. Superior service.

Reason I chose this business:

Reliable and lovely gift choicex

Quality

Date of experience: June 24, 2023

Thumbnail of user barbaral2274
Texas
2 reviews
0 helpful votes
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December 17th, 2022
Verified purchase

Ross-Simon offers an excellent variety with great pricing. Their website is fast. The items are high quality

Reason I chose this business:

The variety

Quality

Date of experience: December 17, 2022

Thumbnail of user celesteh85
Florida
2 reviews
1 helpful vote
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May 13th, 2023
Verified purchase

The bracelet is prettier in person! Love Ross-Simons jewelry!

Quality

Date of experience: May 13, 2023

Thumbnail of user josephm3945
New York
1 review
1 helpful vote
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May 12th, 2023
Verified purchase

Very pleased. Quality product with fast processing and shipping.

Reason I chose this business:

Returning customer.

Quality

Date of experience: May 12, 2023

Thumbnail of user michellec3351
Florida
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

The earrings are pretty, just not what I expected.

Quality

Date of experience: May 12, 2023

Thumbnail of user margaretf1294
Wisconsin
2 reviews
1 helpful vote
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April 18th, 2023
Verified purchase

Item arrived quickly, was well packaged, with great quality.

Reason I chose this business:

Product I wanted at great price

Quality

Date of experience: April 18, 2023

Thumbnail of user kimd615
Texas
7 reviews
0 helpful votes
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March 8th, 2023
Verified purchase

Easy overall experience with online shopping. Product arrived quickly.

Reason I chose this business:

Discount coupon

Quality

Date of experience: March 8, 2023

Thumbnail of user nicoleb2043
Nevada
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Shopping experience & customer service is always wonderful! Had to return earrings though. Poor quality of diamonds. Extremely cloudy. No sparkle.

Needed information on how to return my purchase. The agent was very nice & helpful.

Reason I chose this business:

The pieces I have ordered before have been lovely.

Service
Quality

Date of experience: June 23, 2022

Thumbnail of user gd311
Pennsylvania
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

Much smaller than I thought it would be. Clasp is so tiny, it's difficult to put on. Everything looks bigger when advertised.

Quality

Date of experience: June 21, 2022

Thumbnail of user madelined99
Alabama
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

I received my order quickly and was pleased with the quality.

Reason I chose this business:

I liked what they had to offer

Quality

Date of experience: June 29, 2023

Thumbnail of user kathleenb2140
Illinois
1 review
1 helpful vote
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May 14th, 2023
Verified purchase

Quick, easy and efficient ordering. Speedy delivery. Love the mint julep cups

Reason I chose this business:

Previous experience

Quality

Date of experience: May 14, 2023

Thumbnail of user christinec1548
Illinois
2 reviews
1 helpful vote
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April 19th, 2023
Verified purchase

My experience was seamless, their website is very user friendly.

Reason I chose this business:

I've been a Customer for Ross-Simons now for about 3 years and I continue to be a very satisfied Customer

Quality

Date of experience: April 19, 2023

Thumbnail of user carmenn156
Florida
1 review
1 helpful vote
  • Send Message
April 19th, 2023
Verified purchase

Very good. No complaints the delivery was quick.I will buy again from you.

Reason I chose this business:

For your beautiful jewelery

Quality

Date of experience: April 19, 2023

Thumbnail of user patriciac3396
Delaware
1 review
1 helpful vote
  • Send Message
March 28th, 2023
Verified purchase

Great from ordering and receiving. Love my earrings!

Reason I chose this business:

Familiar with them from past.

Quality

Date of experience: March 28, 2023

Thumbnail of user amys1157
New York
2 reviews
7 helpful votes
  • Send Message
March 28th, 2023
Verified purchase

Good experience. Necklace delivery in timely manner. It's beautiful!

Quality

Date of experience: March 28, 2023

Thumbnail of user michelew505
Missouri
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

So easy, from start to finish. I'll be ordering again, I'm sure.

Reason I chose this business:

Always satisfied with what I have ordered. Beautiful choices..

Date of experience: March 11, 2023

Thumbnail of user lydiaa128
Colorado
1 review
1 helpful vote
  • Send Message
March 5th, 2023
Verified purchase

I like how my info is saved, so purchasing only requires a few clicks.

Reason I chose this business:

Been a long time customer.

Quality

Date of experience: March 5, 2023

Thumbnail of user susand2390
Georgia
1 review
0 helpful votes
  • Send Message
June 26th, 2022
Verified purchase

Ross Simons is one of my favorite store for on-line shopping. It offers good quality goods at a reasonable prices. THank you!

Reason I chose this business:

The products are excellent!

Quality

Date of experience: June 26, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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