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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7513

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,464
Neutral
155
Negative
113
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48,313 reviews

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Reviews (8,864)

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Reviews that mention popular keywords

shopping experience (149) quality jewelry (121) customer service (464) quality products (110) christmas gift (99) sterling silver (102) ross simons (1125) post office (17)
Thumbnail of user waynem985
Nevada
1 review
2 helpful votes
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June 29th, 2023
Verified purchase

Beautiful Jewelry and incredible prices. Easy to track.

Quality

Date of experience: June 29, 2023

Thumbnail of user rubyd118
Vermont
1 review
1 helpful vote
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June 30th, 2023
Verified purchase

Beautiful ring well made love it! Colors are brilliant..

Reason I chose this business:

Customer for 40 years

Quality

Date of experience: June 30, 2023

Thumbnail of user georgem1105
Illinois
1 review
0 helpful votes
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December 23rd, 2022
Verified purchase

Ordered earrings and the colors upon receipt very different than presented on advertisements. Ok enough but unlikely to order again without seeing.

Reason I chose this business:

Pictures on social media.

Quality

Date of experience: December 23, 2022

Thumbnail of user deniseb1403
Michigan
2 reviews
0 helpful votes
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May 16th, 2022
Verified purchase

Beautiful items, quick check out. Very pleased. Will continue to order in the future. Lots of compliments on necklace & matching earrings.

Quality

Date of experience: May 16, 2022

Thumbnail of user dorish286
Alabama
1 review
1 helpful vote
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November 15th, 2022
Verified purchase
• Updated review

Easy, quick, convenient.
Beautiful merchandise. I introduced my daughter to Ross Simons and now she is a customer!

Reason I chose this business:

Like your merchandise.

Quality

Date of experience: November 15, 2022

Easy and convenient!
May 30th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Quality. Great discounts. Free shipping.

Date of experience: May 30, 2022

Thumbnail of user sues1277
South Carolina
1 review
1 helpful vote
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May 15th, 2023
Verified purchase

Great shopping experience will continue to make purchases through this company

Went on sale after my order and the woman took care of it

Reason I chose this business:

I like the jewelry

Service
Quality

Date of experience: May 15, 2023

Thumbnail of user joanns464
Pennsylvania
1 review
2 helpful votes
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May 15th, 2023
Verified purchase

Ring was a bit more fragile than I expected, but acceptable for the money spent

Reason I chose this business:

Wanted this ring

Quality

Date of experience: May 15, 2023

Thumbnail of user michaels9913
Ohio
1 review
0 helpful votes
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November 13th, 2022
Verified purchase

We have always been pleased with the quality of jewelry purchased, and will continue to purchase as needed from Ross Simons

Quality

Date of experience: November 13, 2022

Thumbnail of user laverneh56
Georgia
1 review
2 helpful votes
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May 15th, 2023
Verified purchase

The stud earrings are so beautiful and great quality.

Reason I chose this business:

It popped up on my social media.

Date of experience: May 15, 2023

Thumbnail of user judyp799
Louisiana
1 review
1 helpful vote
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March 24th, 2023
Verified purchase

Ring is more pretty than it appeared in the catalog.

Reason I chose this business:

Received catalog in mail.

Quality

Date of experience: March 24, 2023

Thumbnail of user lorrainem601
New Jersey
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

The necklace is lovely but what a cheap insecure clasp

Quality

Date of experience: March 24, 2023

Thumbnail of user rosemaryg245
Arizona
1 review
0 helpful votes
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September 21st, 2023
Verified purchase

I'm always happy with my Ross-Simons items. Purchases are easy, and products ship quickly.

Quality

Date of experience: September 21, 2023

Thumbnail of user kathleenw1691
Massachusetts
1 review
2 helpful votes
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July 3rd, 2023
Verified purchase

Order came in quickly before expected. I love how they feel and shine.

Quality

Date of experience: July 3, 2023

Thumbnail of user bjm67
Georgia
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

I don't know why you can't find my RS account. Had to pay as guest.

Reason I chose this business:

Clearance sale plus 4th of July :) I like a good price.

Service
Quality

Date of experience: July 2, 2023

Thumbnail of user cherylt788
Colorado
1 review
0 helpful votes
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November 14th, 2022
Verified purchase

Delighted with product and time of delivery. Found website difficult to order from, but that's the only problem.

Quality

Date of experience: November 14, 2022

Thumbnail of user jacquesa22
Virginia
2 reviews
0 helpful votes
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October 20th, 2022
Verified purchase

I returned the earrings today hoping to get a pair with clasps that work. Otherwise they looked very nice.

She was very nice and helpful

Service
Quality

Date of experience: October 20, 2022

Thumbnail of user lucym435
California
1 review
1 helpful vote
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April 24th, 2023
Verified purchase

Smooth and easy transaction. I'm very pleased with the beautiful necklace.

Reason I chose this business:

I’ve used them before.

Quality

Date of experience: April 24, 2023

Thumbnail of user nancyz823
Texas
1 review
2 helpful votes
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May 19th, 2023
Verified purchase

Very easy, quick purchase. Love their online catalog.

Reason I chose this business:

Love the quality and beauty of their merchandise.

Date of experience: May 19, 2023

Thumbnail of user robertm5933
Rhode Island
2 reviews
2 helpful votes
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May 19th, 2023
Verified purchase
• Updated review

Great sales and fantastic choices of good quality jewelry.

Reason I chose this business:

Best jewelry store Ever!

Quality

Date of experience: May 19, 2023

Special deals are so easily available
April 6th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I have been a customer of Ross-Simon for years! And my mother & grandmother (RIP) always bought their jewelry from RS!

Date of experience: April 6, 2023

Thumbnail of user lauras2864
New Jersey
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Great, quick, easy. Loads of options! Wish your bracelets came in smaller size though spend a fortune having them shortened for my tiny wrists..

Reason I chose this business:

Great items great prices

Quality

Date of experience: May 19, 2022

Thumbnail of user isabelk54
Kentucky
1 review
1 helpful vote
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April 21st, 2023
Verified purchase

Very good. Great product.
I hope to order more in the future.

Reason I chose this business:

Because I was a costumer years ago.

Quality

Date of experience: April 21, 2023

Thumbnail of user bonitaa35
Florida
1 review
2 helpful votes
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March 24th, 2023
Verified purchase

Quick and easy to order on line. Fast delivery.good price

Reason I chose this business:

Value and quality

Quality

Date of experience: March 24, 2023

Thumbnail of user desireeb183
New York
1 review
0 helpful votes
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March 9th, 2023
Verified purchase

Ross and Simon delivery was very Fast, there is nothing else to describe.

Called to get an exchange for (1) item.

Service
Quality

Date of experience: March 9, 2023

Thumbnail of user liudmilap4
Alabama
1 review
0 helpful votes
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January 1st, 2023
Verified purchase
• Updated review

It's nice shopping overall. However, Items are heavily overpriced.

Reason I chose this business:

I shop at RS for many years.

Quality

Date of experience: January 1, 2023

It's nice shopping, but very expensive one
December 22nd, 2022
Verified site experience
• Previous review

It's nice shopping, but very expensive one. Items are heavily overpriced.

Reason I chose this business:

R-S is a reliable seller.

Date of experience: December 22, 2022

Thumbnail of user frankv749
Florida
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Smooth! The selection and payment process was efficient!

Reason I chose this business:

My wife pointed out a gift she wanted

Quality

Date of experience: January 1, 2023

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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