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Ross-Simons has a rating of 4.7 stars from 8,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,313 reviews
Unique, beautiful rings. The shopping experience was seamless. Items were well packaged and in great condition upon delivery.
Unique selection.
Date of experience: September 4, 2022
I trust Ross-Simons. So far I've not been disappointed.
For purchases.
Date of experience: September 12, 2023
I would like to return the product as it is smaller than expected. Please advise.
Facebook ad
Date of experience: July 17, 2023
The item I purchased was highest quality and delivered just as promised.
Date of experience: July 16, 2023
Excellent service, prompt delivery. Item received as described in website. Will definitely buy again from this store when needed.
Date of experience: May 26, 2022
So far good this was a gift I can't tell you about the product until see opens it check with me in july
Internet search
Date of experience: May 26, 2022
Very good experience with service and product. Thank you.
Date of experience: January 14, 2023
Very efficient and user friendly! Love the product too!
Date of experience: May 26, 2023
Beautiful styles! I can always find something special!
Styles, ease of shopping and purchasing
Date of experience: January 13, 2023
Love your merch. Had difficulty in placing the order, but thanks to Dana on Chat, I was able to complete the transaction.
Great styling and great prices
Date of experience: June 9, 2022
Love them! Cannot tell they're not the real thing. Great for travel.
Love their quality.
Date of experience: April 27, 2023
Very easy to order, came on time, and my wife is always happy.
Date of experience: April 27, 2023
Site easy to navigate. Have been a customer for years. Am 97 and still shopping.
Just lucky I suppose
Date of experience: April 26, 2023
Love your jewelry. Always get compliments on its style and elegant simplicity.
Service and style
Date of experience: April 25, 2023
RSJ move quickly to get your merchandise to you which is really appreciated and the jewelry of course is always fabulous.
Knew they would have the necklace i was looking for
Date of experience: June 18, 2022
Made cheaply and not what I expected. Looks totally different in person. Diamonds are dull bad quality
Purchases made years ago. Quality is not the same
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 14, 2022
At first billing did not reflect discount. Had to go back and re-order. Good that I caught the error.
Product. Price is good.
Date of experience: July 15, 2022
Great! Super easy to order! Thank you! Came quickly, and packaged perfectly!
Great selection
Date of experience: March 25, 2023
It was delivered very quickly and safely. The earrings were just what I needed to complement an existing necklace.
It had what I wanted
Date of experience: July 13, 2022
Easy shopping and pleasant customer service. Convenient no interest paying
Good
Payment terms and fun selection
Date of experience: September 11, 2023
User friendly it looks great and the price was reasonable
Date of experience: July 21, 2023
Great experience and sale when I bought my new heart shape Ruby earrings!
Great price and easy purchase
Date of experience: July 21, 2023
Love shopping with Ross-Simons. The variety, quality and pricing is fantastic. I've never had a bad experience!
Date of experience: July 12, 2022
Purchased earrings from their catalog, then a Ross-Simons ad for the matching bracelet popped up on Facebook. Both items are stunning!
Previous experience.
Date of experience: May 27, 2022
Accurate information, complete descriptions with photos and easy ordering. IF there's any problem, customer service is great.
I loved the value, and I hope the earrings are as nice as the pictures portray.
Date of experience: May 27, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We do appreciate your feedback. In an effort to better show the scale, we include an alternate image of our items being worn and provide the sizing under product details. For questions or concerns in regard to a piece, please reach out to us at 1-800-835-0919.