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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,863 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7512

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,463
Neutral
155
Negative
113
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48,310 reviews

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Reviews (8,863)

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Reviews that mention popular keywords

shopping experience (149) quality jewelry (121) customer service (464) quality products (110) christmas gift (99) sterling silver (102) ross simons (1125) post office (17)
Thumbnail of user trinac83
Alabama
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

I have been ordering from Ross-Simons for several years and the quality of their items are always a pleasure!

I had a return and it was handled professionally and courteously

Reason I chose this business:

Several years of ordering, products are always a pleasure to receive

Service
Quality

Date of experience: May 24, 2022

Thumbnail of user raisab8
California
1 review
3 helpful votes
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June 3rd, 2023
Verified purchase

I like my new set! Everything was really good! Thank you!

Quality

Date of experience: June 3, 2023

Thumbnail of user henriettam30
Georgia
1 review
2 helpful votes
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January 5th, 2023
Verified purchase

Easy to order, but the constant delays in shipping was horrible. Will definitely shop local next time.

Quality

Date of experience: December 6, 2022

Thumbnail of user barbaraj1383
Barbara J. – Ross-Simons Rep

Shipping was quoted at 5 business days and delivered in 6. Shippers nationwide reported some delays given the high volume of packages from Black Friday and Cyber Monday.

Thumbnail of user deboraht1070
Tennessee
1 review
0 helpful votes
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May 2nd, 2022
Verified purchase

Many compliments from everyone because of this beautiful bracelet. My sisters want one now.
Great place to buy good jewelry.

Reason I chose this business:

Love their jewelry!

Quality

Date of experience: May 2, 2022

Thumbnail of user danielm4196
Ohio
1 review
2 helpful votes
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May 31st, 2023
Verified purchase
• Updated review

Beautiful jewelry at a reasonable cost and delivery.Quick, easy, efficient!

Reason I chose this business:

Price and quality

Service
Quality

Date of experience: May 31, 2023

Quick & Easy!
April 11th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Ad in The Cinti. Enquirer & previous purchase.

Date of experience: April 11, 2023

Thumbnail of user donnah2566
Minnesota
1 review
2 helpful votes
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April 29th, 2023
Verified purchase

Great delivery good prices fast service that makes sure you are satisfied

Reason I chose this business:

Good prices great selection

Quality

Date of experience: April 29, 2023

Thumbnail of user barbarad2174
Missouri
1 review
1 helpful vote
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May 2nd, 2023
Verified purchase

Website is easy to use, filters work as they should

Reason I chose this business:

Have purchased in the past. Great product selection

Quality

Date of experience: May 2, 2023

Thumbnail of user rosalinav6
California
1 review
2 helpful votes
  • Send Message
April 8th, 2023
Verified purchase

Easy ordering. Beautiful bracelet for young girl…adjustable, fits small wrist!

Reason I chose this business:

Previously purchased quality jewelry.

Quality

Date of experience: April 8, 2023

Thumbnail of user nancyk1775
Kentucky
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

Was looking for an inexpensive Opal bracelet I could wear with my inherited rings and pendant.

Quality

Date of experience: March 18, 2023

Thumbnail of user elizabethf1698
Georgia
1 review
0 helpful votes
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July 19th, 2022
Verified purchase

Never a problem… Always well satisfied…wonderful selection of items for every taste & style from classic to modern…

Reason I chose this business:

My item was the beneficiary of your ANNIVERSARY sale which included free shipping…

Quality

Date of experience: July 19, 2022

Thumbnail of user christianc545
Florida
1 review
0 helpful votes
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August 19th, 2022
Verified purchase
• Updated review

Wish you had half sizes. First time ordering from here. I hope it's a smooth experience. EDIT: for got the gift packaging

Reason I chose this business:

Google searched for 14k stackable rings

Quality

Date of experience: July 20, 2022

Wish you had half sizes
July 13th, 2022
Verified site experience
• Previous review

Wish you had half sizes. First time ordering from here. I hope it's a smooth experience.

Reason I chose this business:

Google searched for 14k stackable rings

Date of experience: July 13, 2022

Thumbnail of user carols3606
New York
1 review
3 helpful votes
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July 29th, 2023
Verified purchase

Gold plated. I don't like being obliged to writer a certain length.

Reason I chose this business:

Good quality and price; fee shipping.

Quality

Date of experience: July 29, 2023

Thumbnail of user joec1992
New York
1 review
0 helpful votes
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October 22nd, 2022
Verified purchase

I have made several purchases from ross -simons and every transaction has been completely satisfying.

Reason I chose this business:

Trust&convenience

Quality

Date of experience: October 22, 2022

Thumbnail of user aaronm936
Michigan
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Good. Received item quickly. Was as advertised. I think this will make a nice Christmas gift for my wife.

Quality

Date of experience: October 24, 2022

Thumbnail of user carolf1465
Arizona
3 reviews
1 helpful vote
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October 3rd, 2022
Verified purchase

Very satisfied with my rings! Excellent fit and they look fabulous.
Timeframe was also as requested!
I probably will order again!

Reason I chose this business:

Good deal and hopefully good products

Quality

Date of experience: October 3, 2022

Thumbnail of user taylore146
Georgia
1 review
1 helpful vote
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July 27th, 2023
Verified purchase

Easy to find the earrings I wanted. Beautiful selections. Great prices

Reason I chose this business:

Loved the earrings

Quality

Date of experience: July 27, 2023

Thumbnail of user christinet1387
New Jersey
1 review
1 helpful vote
  • Send Message
July 26th, 2023
Verified purchase

Very pleased with jewelry and prices! Varied selections

Received guidance for a return- representative very helpful!

Service
Quality

Date of experience: July 26, 2023

Thumbnail of user carolm3226
Texas
1 review
1 helpful vote
  • Send Message
July 30th, 2023
Verified purchase

This has got to be the most beautiful garnet ring around.I love.it so much!

Reason I chose this business:

It came up on the internet,

Quality

Date of experience: July 30, 2023

Thumbnail of user tracyo244
California
2 reviews
0 helpful votes
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January 21st, 2023
Verified purchase

I worry these will just fall off. The earring clasp is wimpy.

Quality

Date of experience: January 21, 2023

Thumbnail of user laurav1131
Florida
1 review
1 helpful vote
  • Send Message
June 2nd, 2023
Verified purchase

Quick & easy. Like that pop up's feature some special deal.

Reason I chose this business:

Been previous client.

Quality

Date of experience: June 2, 2023

Thumbnail of user lyudak3
Florida
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

The ring is just gorgeous. Exactly what I've been expected!
Thank you Ross-Simons, you've never disappoint!

Quality

Date of experience: May 10, 2022

Thumbnail of user cathyh688
Ohio
1 review
0 helpful votes
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January 20th, 2023
Verified purchase

Easy to order; fast delivery. I am so happy with the quality of my rings.

Reason I chose this business:

Quality, style and price! I will definitely order again in the near future. Thank you!

Quality

Date of experience: January 20, 2023

Thumbnail of user karend2541
Illinois
1 review
1 helpful vote
  • Send Message
April 12th, 2023
Verified purchase

Excellent! Fast shipping; delighted with the quality of my items.

Reason I chose this business:

Great sale prices

Quality

Date of experience: April 12, 2023

Thumbnail of user marilynm1124
California
1 review
0 helpful votes
  • Send Message
March 19th, 2023
Verified purchase

Website was easy. Service efficient and quick. Quality of items superb.

Reason I chose this business:

Price was right. It

Quality

Date of experience: March 19, 2023

Thumbnail of user lisar2889
Florida
1 review
0 helpful votes
  • Send Message
January 23rd, 2023
Verified purchase

Love your site. Have shopped here previously and been very pleased with the items purchased.

Reason I chose this business:

Loved the style and sale price!

Service
Quality

Date of experience: January 23, 2023

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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