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Ross-Simons has a rating of 4.7 stars from 8,860 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,305 reviews
Well made and pretty.Easy to order, quick shipping.
Great and different jewelry.
Date of experience: September 7, 2023
Delighted to find these beautiful earrings in my family tartan! They have become a go-to favorite!
Have always liked their quality
Date of experience: March 3, 2023
A just love classic pearls and Ross-Simons has them.
I look for classic styles & not fads. I was able to find it.
Date of experience: March 3, 2023
I am very pleased with our purchase and plan to use your site again in the future.
Actually my niece found your web site, we were looking for a pair of earrings for a Quincianera,and were pleased with your selections. Thank you
Date of experience: March 2, 2023
As a repeat customer, I am always satisfied with Ross-Simons: quality, selection, prices and service... they never disappoint!
Date of experience: August 28, 2022
The ring is so small it looks like a child's toy. SOOO disappointed! I can't believe I paid $150 for it.
It was an ad on FB.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 18, 2022
Well I was supposed to get a 50.00 discount as a gift through you. I went throThiugh the email no luck.
I love your stuff.
I love gold jewerly.
Date of experience: May 9, 2022
Well I was supposed to get a 50.00 discount as a gift through you. I went through the email no luck.
I love your stuff.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 28, 2022
I've ordered several items from Ross-Simons and I'm always pleased with the merchandise and their service.
Previous customer
Date of experience: December 26, 2022
Easy and helpful! Beautiful necklace! I received a gift from here and bought this necklace for my sister-in-law for her 60th Birthday. She loves it!
Received a gift that I love from here!
Date of experience: May 26, 2022
It's been easy, so far. I thought I has already bought the earrings. Evidently I hadn't finished the process.
Both items arrived on time. Thanks.
I purchased earrings for my sister last year.
Date of experience: March 31, 2022
Purchased the 3 earring set for $99. They dont look real, and while I wasnt expecting much for the price, they are not vvery pretty.
Easy to order. Good past experience.
Date of experience: December 13, 2022
I enjoy all my items I received from Ross Simon. The coin necklace was just like the disscription. Beautiful. Thank
Date of experience: July 12, 2022
I found a necklace I was looking for.
Date of experience: June 23, 2022
It's very cool. Absolutly all the luster you would expect in a high end 18K ring. I wouldn't wear it every day it is very soft.
Date of experience: August 7, 2022
Very easy to look up what you want and to see it on a model
Great sight for good jewelery at a good price
Good jewelery at a good price and convienent
Date of experience: September 20, 2022
Very good, I am glad to get some of my Christmas shopping dones and this was a very good, simple way to do that
Date of experience: July 1, 2022
Perfect to start a layering necklace pattern. I also ordered a 20" bezel jewel necklace and it pairs well with other jewelry I have.
Past experience tells me the jewelry is reliable and if it doesn’t work out returns are easy.
Date of experience: May 26, 2022
I am having difficulty redeeming my $50 gift certificate. My bill should be $! 57.13 not $207.13
Please cancel the orer if I cannot get my $50
I had the gift certificate.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 28, 2022
The coupon and the lesser amount charged to the credit card are visible on the Order Confirmation Email under Payment Methods. One of our representatives has reached out privately.
Everything as great. Bangle Bracelet was excellent quality. Website was easy to order from. I recieved my order quickly.
Price and Quality
Date of experience: December 21, 2022
It's pretty. Good clasp. It's hollow, so very light and a little noisy. Wasn't expecting it to be hollow.
Availability of the eight inch option.
Date of experience: May 21, 2022
Salesperson was very helpful in returning earings I was not happy with them. They were very hard to close
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 26, 2022
Our customer service team assisted with the return setup. We understand these earrings did not work for you and hope you find the perfect pair.
CUSTOMER SERVICE SHOWED ME HOW TO FIND THE PEARLS I WAS LOOKING FOR & THE LENGTH I WANTED. WHEN EVERYTHING I ORDERED CAME IN, THE QUALITY WAS OVER THE TOP. I AM EXCEPTIONALY HAPPY WITH ALL THE ITEMS.
TWO ITEMS WERE BACK ORDERED & I CALLED TO CHECK ON IT... 2 RUBY BEAD NECKLACES 20'' / WITH 14K LOBSTER CLAW CLASP.
ROSS-SIMONS HAS A VERY, VERY HIGH REPUTATION & VERY HIGH-QUALITY JEWELRY.
Date of experience: June 8, 2022
I ordered the CZ eternity ring size 6, with stones all the way around. It sparkles like it is real and it was on sale too. I love it.
Date of experience: October 6, 2022
Earrings were alittle disappointing. They looked like they had more color in the picture. They are practically clear.
Date of experience: July 14, 2022
Love the jewelry AND the prices! My second purchase from Ross-Simmons, and it surely will not be the last.
Ordered before here and was so happy with the necklace I purchased.
Date of experience: May 17, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We appreciate your feedback. We regret to learn the piece was not as expected. In an effort to better show the scale, we include an alternate image of the earrings being worn and provide the sizing under product details. For questions or concerns in regard to a piece, please reach out to us at 1-800-835-0919.