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Ross-Simons has a rating of 4.7 stars from 8,853 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,279 reviews
Very good experience! Order on line but certainkly enjoy the jewelry books that ae delivered to my door (UPS)
Date of experience: May 5, 2022
Great shopping experience. Efficient service and quality products. Have been purchasing from Ross-Simons since the '90s.
Have always been satisfied with their products. They have enough variety to appeal to all different taste in jewelry, my favorite product!
Date of experience: June 12, 2022
I received a beautiful necklace as advertised, but the Monogram enterd during my online order was not added.
Date of experience: June 12, 2022
I've always received jewelry from Ross-Simons prommptly. Never had a complaint about their service. Wonderful Selections.
Needed stones put back in a ring. No problem and fast turn around.
Good Deals.
Date of experience: May 13, 2022
Arrived quickly. Were as advertised. First 2 wearings weren't as comfortable as expected. Expect comfort level to increase with more uses
Saw earrings in catalog
Date of experience: July 16, 2022
Spoke to Dana on the chat who helped me learn that I could receive the item in time for the birthday gift I need!
I have ordered several items from you before and they are beautiful. I am sure this gift will exceed expectations.
Date of experience: June 24, 2022
Me encanta y estoy muy satisfecha mi experiencia como todas las veces que compro algo en Ross Simons no es primera vez que compro prendas y el servicio en general es excelente
Date of experience: June 11, 2024
First time ordering, will not be the last, Stunning jewelry, I can't stop looking at the rings I ordered!
The Quality and price
Real stones, but the prices match those that are not real stones … Amazing
Date of experience: May 7, 2022
The hugie clasp on the earrings was too small to fit through my daughter's ears. The diamonds miniscule and overall not woth the money!
Return option was easy.
I have had success in the past.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2022
Answer to many prayers lol easy to maneuver around on your website. I can't wait to have tanglefree necklaces.
Workmanship looks great, durable, convenience.
Date of experience: June 6, 2022
Over the years, every order from Ross Simons has arrived in a timely manner and just what I ordered!
GOOD QUALITY AND FAIR PRICE
I need a larger size smaller width wedding band. Plus, I liked the styling of the ring.
Date of experience: May 16, 2022
I've no experience buying jewelry, but my Mother loved these earrings, and they were delivered on time by Mother's Day.
Date of experience: May 11, 2022
The moon and star earrings were alot smaller than I expexted.other than that the experience was good.
Saw the website, and it looked interesting.
Date of experience: August 8, 2022
Wonderful-kind and professional=pieces are wonderful and recommend ross and simons via friens and neghors
Used ross and simons for decades
Profession work on all pieces
Date of experience: May 11, 2022
Disappointed I couldn't find multi pearl choaker, space between pearls... had to settle for longer strand... otherwise great!
Convenience!
Date of experience: June 15, 2022
THE PENDANT AND NECKLACE WAS TERRIBLY TANGLED. TOOK ME AN HOUR TO TEASE IT APART. WORRIED THAT I WOULD BREAK IT.
Past purchases
Date of experience: August 4, 2022
Bought this for my daughter; I got an 8 and it is just a tad large, but that is ok.
Daughter wanted a "bee" ring.
Date of experience: April 28, 2022
Looks a lot bigger on the model. Very tiny and they will not clasp shut. I will be returning.
Date of experience: July 6, 2022
I love this ring and have had many compliments! Will order in the future the process was so easy!
I have been looking this ring for months!
Date of experience: June 1, 2022
I do love the bracelet but thought it would be a little heavier & sturdier. Hope it doesn't break.
Got an email and love your products
Date of experience: July 26, 2022
As always great and quick service. The quality of the items I receive exceed how they look on TV
I love their product and its within my budget.
Date of experience: June 12, 2022
Found what I was looking for and was able to use the offer code I had saved from April - glad the offer wasn't expired!
Parade Magazine - liked the picture - hope the real thing is just as good.
Date of experience: June 24, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
Thank you for your feedback. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online.