Ross-Simons has a rating of 4.7 stars from 8,851 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
I did not like the bracelet. I thought it looked cheap and clasp was hard to get on.
The person who helped me with the return was very nice and efficient.
Date of experience: May 26, 2022
I never had a problem but this time my anklet was broke. I would like another one please
I haven’t heard back yet. I would like a new 9” anklet. Mine was broke
Date of experience: July 17, 2022
Date of experience: July 9, 2022
A bit of trouble with my password. Other than that the selection was good and delivery was prompt.
Had very good success with your products in the past
Date of experience: July 23, 2022
Love it. So delicate and cute! Hope it doesn't break easily. Perfect for a small pendant I have.
Date of experience: May 31, 2022
The Best! How about that for my 10 characters? I like your product. And the earrings are gorgeous.
For the earrings
Date of experience: May 6, 2022
It was easy! My purchase was exactly as depicted in the on line catalog. I am very pleased!
Great value!
Date of experience: December 4, 2022
Ross Simons pulled out all the stops and got my gift delivered early and with no extra charge!
Nice selection
Beautiful necklace and great sale price.
Date of experience: May 11, 2022
I ordered for my mother in law for mother's day! True to size and beautiful she loves it.
It cam up on an ad at work! Lol
Date of experience: May 11, 2022
Bought this ring as a Christmas gift for my Mom. It was exactly as pictured on the website
My sister told me to check out Ross-Simons for this particular ring
Date of experience: December 14, 2022
No other places have better deals and quality like Ross SimonThe prices and quality are fantastic deals.
The prices and quality are fantastic deals.
No other places have better deals and quality like Ross Simon
Date of experience: May 6, 2022
Other than the items being delivered the day after we got notice from USPS and Ross-Simons that they had been delivered, everything else was fine.
Date of experience: June 30, 2022
As a UK customer shipping to US address, it was a really smooth transaction unlike a lot of other businesses.
Selection of Jade was better and so was value for money.
Date of experience: July 17, 2022
Treated myself to my birthstone stud earrings they are the most beautiful shade of ice blue (almost white) - I love them - thanks Ross-Simons
Always have a great experience ordering from Ross-Simons -it's a NO BRAINER!
Date of experience: June 6, 2022
I ordered at last minute for a gift to my Mom for Christmas. It came right away!
Love everything I have received!
Date of experience: December 25, 2022
The necklace I received was in tangle's took me 2 hours to get all the knots out,
I have had good expediting the past.
Date of experience: June 29, 2022
I saw this beautiful ring on the website and decided to buy it and am so glad!
Received catalog in the mail
Date of experience: June 28, 2022
I replied to an offer for a 25% discount but did not receive it.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 3, 2022
The necklace is very cheap looking and lightweight. Doesn't seem nice enough for the amount I paid
Had previously purchased jewelry before
Date of experience: June 28, 2022
It was a wonderful experience going thru the internet to view the beautiful jewelry that you have.
I like all the jewelry that you show thru the internet.
Date of experience: December 25, 2022
The jewelry was ordered just as pictured on the website, and I am very happy with it!
Date of experience: April 23, 2022
Website easy to use; love the discounts I often find! Keep up the fun and beautiful jewelry!
I get their emails and ads and catalogues and always love looking through. Sometimes I find extra ordinary deals!
Date of experience: July 9, 2022
Found exactly what i was looking for right away. I wish the earrings were a little bigger.
Date of experience: May 19, 2022
It was easy. The necklace is lovely although I expected it would have a little more weight.
I’ve shopped them for years, always satisfied.
Date of experience: July 8, 2022
The gold chain is perfect, it is long enough and very delicate. I am pleased with product.
It is good quality and reasonable prices
Date of experience: May 24, 2022
Ordered from RS many times over the years. Items received appeared larger in print than in person.
Date of experience: March 14, 2022
Easy and quick As a cricket! If one has to contact, they are always nice and professional!
Have always liked the jewelry
Date of experience: July 13, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
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