Ross-Simons has a rating of 4.7 stars from 8,836 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
Met new sale price and refunded me $10. Excellent customer service and Love the earrings!
Found product I was searching for.
Date of experience: July 20, 2022
From ordering from catalog on-line to receiving order in the mail - all was a breeze!
I ALWAYS ORDER THE TOWLE OLD MASTER SNOWFLAKE EACH YEAR FROM RS.
Date of experience: July 16, 2022
It was quick and easy. However, I don't understand why you don't take debit cards.
Longtime customer
Date of experience: April 29, 2022
I received the gift I ordered for our daughter's birthday in perfect condition. Thank you.
I’ve purchased jewelry from Ross Simons before.
I have been happy in the past.
Date of experience: July 26, 2022
This is my first time ordering. I'm very happy with my purchase and the process.
Because you had what I was looking for.
Date of experience: July 26, 2022
This ring is just as nice as was pictured. I'll enjoy wearing on my vacation.
You had just what I was looking for at a reasonable price.
Date of experience: June 2, 2022
I was looking for a fun earring for my brothers wedding and they are perfect.
I called because i realized that I didn’t click in expedited shipping. I called less than 24 hours later (earring were not shipped yet) and she said she cannot modify it and we went ahead and canceled the order. I reordered it expedited because i really needed it for an event but if i didn’t need it this quick i wouldn’t have and then you loose a sell.
Date of experience: June 18, 2022
I will exchange this beautiful gold bangle for larger size. I absolutely love it, though
I know the consistent fine quality of all RS jewelry. My go to jewelry online.
Date of experience: July 29, 2022
I'm waiting to see if my replacement is sent to me in a timely manner
My daughter saw a birthday gift she wanted there
Date of experience: August 2, 2022
Date of experience: July 10, 2022
I ordered earrings and a ring. Bother we're just as pretty as the online pics.
Exchange ring size. Very helpful and professional.
Ordered previously and happy.
Date of experience: August 1, 2022
Easy user friendly site. Kept me informed of the status of my order all along
I wanted an evil eye necklace and found just the thing.
Date of experience: June 9, 2022
Straightforward and clear. Do you want me to lie to fill up a stupid survey?
Date of experience: May 8, 2022
Quick and easy. Fast delivery. Very pleased with product. It looks real and is beautiful!
Saw it online
Date of experience: June 12, 2022
It was beautiful! I love it! Thank you! I've been wanting an initial ring forever!
Date of experience: August 12, 2022
Love your product…small & perfect & earrings go with other jewelry pieces I have
Date of experience: June 12, 2022
I am very happy with this purchase, the earnings are beautiful and came very quickly.
Have shopped with them before
They were so pretty
Date of experience: May 9, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
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