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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,835 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    927
  • Shipping
    47
  • Quality
    7485

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.9%
Positive
3,442
Neutral
153
Negative
111
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48,237 reviews

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How would you rate Ross-Simons?

Reviews (8,835)

Rating

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Reviews that mention popular keywords

shopping experience (148) quality jewelry (120) customer service (463) quality products (109) christmas gift (98) sterling silver (102) ross simons (1118) post office (17)
Thumbnail of user suzannes917
California
1 review
0 helpful votes
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December 14th, 2022
Verified purchase
• Updated review

I have ordered other jewelry and have been pleased! I'm excited to see these pieces!

Reason I chose this business:

I Ike your jewelry

Service
Quality

Date of experience: December 14, 2022

Good experience
July 20th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Half off deal

Date of experience: July 20, 2022

Over all it's good
August 5th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Liked a ring I ordered

Date of experience: July 6, 2022

Thumbnail of user maryg2769
Colorado
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Beautiful Ring! Speedy Service!
Many compliments from friends when they see me wearing the ring.

Reason I chose this business:

Trust quality!

Quality

Date of experience: June 17, 2022

Thumbnail of user toniam72
Texas
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

The jewelry is worth the money and it doesn't take long to get your package.

Reason I chose this business:

I love their quality of jewelry.

Reason I chose this product:

Great quality

Quality

Date of experience: May 13, 2022

Thumbnail of user marekt7
Canada
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

The title of this review says it all:-)
Many experiences with you, and all positive.

Quality

Date of experience: May 12, 2022

Thumbnail of user pricilah
Texas
1 review
0 helpful votes
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April 14th, 2022
Verified purchase

It was quick and easy! And got my jewelry in one piece with no damage!

Reason I chose this business:

I chose Ross-Simons today because their designs of jewelry are unique and beautiful to me.

Quality

Date of experience: April 14, 2022

Thumbnail of user cynthiad1402
North Dakota
1 review
1 helpful vote
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August 24th, 2022
Verified purchase

I have ordered several rings and they're wonderful! Good variety, quality and never an issue!

Reason I chose this business:

For the reasons stated above.

Quality

Date of experience: August 24, 2022

Thumbnail of user ericg1311
Florida
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

We live in Florida and the seashell an Ankle Bracelet was just what we wanted for our daughters.

Quality

Date of experience: June 11, 2022

Thumbnail of user joanyr
Iowa
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

Nice product. I do hope some $ can be sent to a save the bees association!
No bees, no food.

Reason I chose this business:

I saw it on Amazon and went to you as the price was the same and I would rather buy from the store. I also thought maybe you had the best looking pieces

Quality

Date of experience: March 15, 2022

Thumbnail of user julias959
District of Columbia
1 review
1 helpful vote
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December 28th, 2022
Verified purchase

I was amazed at how fast the shipping was. I ordered 4 days before Christmas and it came in time!

Quality

Date of experience: December 28, 2022

Thumbnail of user virginiaf642
Massachusetts
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Enjoyable as always always been very happy with my jewelry it's all absolutely beautiful

Reason I chose this business:

Very satisfied with my life

Quality

Date of experience: April 29, 2022

Thumbnail of user beverleyr64
West Virginia
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

Excited! Easy ordering and much to choose from! Quality and prices for every pocketbook.

Quality

Date of experience: December 15, 2022

Thumbnail of user aliciab22
New Jersey
4 reviews
0 helpful votes
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May 15th, 2022
Verified purchase

Has been good. I have had no problems with them on anything I bought.

Reason I chose this business:

Like the earrings.

Reason I chose this product:

Liked the earrings.

Quality

Date of experience: May 15, 2022

Thumbnail of user marciaf161
Arizona
1 review
0 helpful votes
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June 21st, 2022
Verified purchase
• Updated review

Excellent service and beautiful jewelry. I am very pleased with the necklace I ordered.

Quality

Date of experience: June 21, 2022

Website is very easy to use
May 13th, 2022
Verified site experience
• Previous review

Date of experience: May 13, 2022

Thumbnail of user georgeg1542
Wisconsin
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Very easy to scroll through all the offerings to find what you like…….

Reason I chose this business:

Checked out the ratings and they were basically positive…..

Quality

Date of experience: December 18, 2022

Thumbnail of user shawnh622
Washington
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

Beautiful ring and ear rings. They are very shiny and hopefully will hold up.

Quality

Date of experience: December 15, 2022

Thumbnail of user johnf4698
California
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

The proof of the product quality will be measured when she opens her gifts

Response time and results

Reason I chose this business:

What I was looking for

Service
Quality

Date of experience: December 22, 2022

Thumbnail of user marieb863
California
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

I love all the products and variety really pretty well made and unusual pieces

Reason I chose this business:

I like the items better than I like zales and other jewelry places.

Quality

Date of experience: June 25, 2022

Thumbnail of user raizyr1
New Jersey
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

Hope my earrings look as pretty as easy it's to shop on it website.

Service
Quality

Date of experience: June 28, 2022

Thumbnail of user susana1913
Connecticut
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

I found the perfect item. Purchased it and it arrived promptly with no hassle.

Reason I chose this business:

Convenient and good variety of items

Quality

Date of experience: June 26, 2022

Thumbnail of user cathyl503
District of Columbia
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

Great selection and good prices. Like the different styles and designs to chose from.

Reason I chose this business:

Easy to order

Reason I chose this product:

Unusual and pretty

Quality

Date of experience: May 16, 2022

Thumbnail of user jeanned211
Florida
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

Very easy buying experience online and item was delivered in a very timely manner!

Reason I chose this business:

Selection, quality and price

Reason I chose this product:

So my mom is 75 years old and has been having difficulty putting her jewelry on and off. She's always asking my dad for assistance and she literally stopped wearing so many pieces because of her frustration. I have been looking for a nice gold bracelet with high-quality that also had a magnetic clasp. The bracelet I found online was absolutely perfect for her and they even sold it in a 7 in. She has been wearing the bracelet Non-Stop and asked me where I got it. I am sure I'm going to be buying other items from Ross Simmons for for their superior quality and their prices are very competitive. Not to mention that it was delivered in a beautiful box and within one week's time frame! Very happy customer!

Quality

Date of experience: May 16, 2022

Thumbnail of user jasond1290
Louisiana
2 reviews
0 helpful votes
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July 3rd, 2022
Verified purchase

Very easy to shop online, and the che mount process is just as easy.

Reason I chose this business:

Positive past experiences.

Quality

Date of experience: July 3, 2022

Thumbnail of user annz127
Florida
2 reviews
0 helpful votes
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May 22nd, 2022
Verified purchase

Easy to find items I was looking for.
Good value
Much to choose from!

Reason I chose this business:

Price is Right

Quality

Date of experience: May 22, 2022

Thumbnail of user ruthw795
California
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

I found the jewelry I ordered to arrive timely & all pieces were beautiful.

Reason I chose this business:

Search engine

Reason I chose this product:

Needed some gold jewelry at a not so outrageous gold price

Quality

Date of experience: May 21, 2022

Thumbnail of user grahams190
Florida
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Awesome and easy! Super good thank god it was. My wife will love it.

Reason I chose this business:

Best product for my budget.

Quality

Date of experience: May 23, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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