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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,827 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    927
  • Shipping
    47
  • Quality
    7478

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.9%
Positive
3,434
Neutral
153
Negative
111
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48,201 reviews

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Reviews (8,827)

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Reviews that mention popular keywords

shopping experience (148) quality jewelry (120) customer service (463) quality products (109) christmas gift (98) sterling silver (102) ross simons (1118) post office (17)
Thumbnail of user maureeng266
Connecticut
1 review
0 helpful votes
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May 22nd, 2022
Verified purchase

Very pretty pair of earrings; perfect size with just the right amount of sparkle.

Reason I chose this business:

I love Ross Simons; I usually have excellent experiences with them. Most of the pieces are quality and are reasonably priced.

Reason I chose this product:

I was looking for door knocker earrings; I liked the size and presentation.

Quality

Date of experience: May 22, 2022

Thumbnail of user judyh1318
Nevada
1 review
0 helpful votes
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May 22nd, 2022
Verified purchase

My daughter just loves this ring! It's very well made and looks very nice!

Reason I chose this business:

Had the design of ring my daughter wanted

Quality

Date of experience: May 22, 2022

Thumbnail of user joeys222
Minnesota
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

I loved the packaging it looks so expensive perfect for a gift for someone!

Reason I chose this business:

Just want to try it out.

Quality

Date of experience: May 29, 2022

Thumbnail of user sjs22
Maryland
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

I purchased four bracelets and love them very much. I especially loved the price.

Reason I chose this business:

The brand has a reputation for quality.

Quality

Date of experience: July 21, 2022

Thumbnail of user jodia120
New York
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

I always love what I buy at Ross Simon! Just purchased another ring today!

Reason I chose this business:

Known it since I was little.

Quality

Date of experience: July 18, 2022

Thumbnail of user michaeld4681
Pennsylvania
2 reviews
0 helpful votes
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June 13th, 2022
Verified purchase

Great price …. Fortunately I purchased the wrong size need to go a size 7

Service
Quality

Date of experience: June 13, 2022

Thumbnail of user lindam4512
Ohio
2 reviews
0 helpful votes
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July 23rd, 2022
Verified purchase

I review the catalog, then go online to purchase. Very easy to find merchandize.

Reason I chose this business:

Have been looking for a reasonably priced diamond necklace that could be worn for any occasion.

Quality

Date of experience: July 23, 2022

Thumbnail of user candicem248
New Jersey
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

I have purchased may items from Ross-Simon's and have been happy with all purchases.

Reason I chose this business:

Because you have good quality jewelery

Quality

Date of experience: July 23, 2022

Thumbnail of user lucindat26
New Mexico
1 review
0 helpful votes
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July 19th, 2022
Verified purchase

It will take some time to get used to jewelry with gold over silver.

Reason I chose this business:

Have known this company for over 20 years, I believe.

Quality

Date of experience: July 19, 2022

Thumbnail of user christiner1392
California
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

Ordering was fast and easy. I am always satisfied with the items I order.

Quality

Date of experience: May 31, 2022

Thumbnail of user johnl5159
Pennsylvania
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

She has such a hard time with her necklaces. She loved the magnet clasp.

Quality

Date of experience: May 30, 2022

Thumbnail of user annc1118
Nevada
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

I was excited to receive my earrings about one week after I ordered them.

Reason I chose this business:

Items are always high quality.

Free shipping was nice.

Quality

Date of experience: July 27, 2022

Thumbnail of user sherric252
North Carolina
1 review
0 helpful votes
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June 3rd, 2022
Verified purchase
• Updated review

Easy to use site... quality jewelry and good value as well as unique pieces

Reason I chose this business:

Love your jewelry... excellent value

Quality

Date of experience: June 3, 2022

Love your jewelry
June 2nd, 2022
Verified site experience
• Previous review

Date of experience: June 2, 2022

Thumbnail of user manonm14
Texas
1 review
0 helpful votes
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March 13th, 2022
Verified purchase

Was fun, hope the product is this great. Great, wow gotta do 50 characters?

Reason I chose this business:

Heard of you before.

Service
Quality

Date of experience: March 13, 2022

Thumbnail of user nancym2806
New Jersey
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

Easy to order, received in a timely fashion, loved the look of the earrings.

Quality

Date of experience: May 5, 2022

Thumbnail of user anns1270
Massachusetts
2 reviews
0 helpful votes
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May 5th, 2022
Verified purchase

The earrings are stunning. I am anxious to wear them to an upcoming event.

Reason I chose this business:

I’ve bought many items and have been very satisfied.

Quality

Date of experience: May 5, 2022

Thumbnail of user kimalap5
Kentucky
1 review
0 helpful votes
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June 8th, 2022
Verified purchase

I loved the jewelry I picked out, it is even more beautiful in person.

Quality

Date of experience: June 8, 2022

Thumbnail of user barbarag1798
Rhode Island
1 review
0 helpful votes
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June 8th, 2022
Verified purchase

Easy order, and customer service very helpful. Have ordered before, but never returned before.

Needed to return my order. Earrings were smaller than I thought.

Service
Quality

Date of experience: June 8, 2022

Thumbnail of user clairea114
Pennsylvania
2 reviews
0 helpful votes
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August 9th, 2022
Verified purchase

Got the product quickly, but didn't like the bracelet, so I sent it back

Reason I chose this business:

I have shopped before and like the quality

Quality

Date of experience: August 9, 2022

Thumbnail of user lindat1889
New York
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

Very good service. I had to send something back and had a wonderful experience

They were very quick to replace the item.

Reason I chose this business:

I chose them because i love everything I have ordered from them

Service
Quality

Date of experience: June 9, 2022

Thumbnail of user victoriak433
Florida
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

Saw a ring, pushed add to cart, received it quickly and I love it.

Quality

Date of experience: June 9, 2022

Thumbnail of user justinp593
Virginia
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

They're cute and the perfect gift. Will definitely come to them in the future.

Reason I chose this business:

Budget reasons.

Quality

Date of experience: September 1, 2022

Thumbnail of user jairoo3
New York
3 reviews
0 helpful votes
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March 29th, 2022
Verified purchase

Good website with more than one image of product and clear visuals of jewelry.

Reason I chose this business:

Birthday gift.

Quality

Date of experience: March 29, 2022

Thumbnail of user wandad421
Texas
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

Nice purchase but would of like catch a little bigger but I will adjust.

Reason I chose this business:

I’ve been ordering for years. Love what they offer.

Quality

Date of experience: August 9, 2022

Thumbnail of user barbarag1800
Ohio
2 reviews
0 helpful votes
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June 12th, 2022
Verified purchase

I Buy from Ross Simons quite often. Jewelry is well made and well priced.

Reason I chose this business:

Good offers

Quality

Date of experience: June 12, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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