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    Ross-Simons

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Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,827 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    927
  • Shipping
    47
  • Quality
    7478

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.9%
Positive
3,434
Neutral
153
Negative
111
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48,201 reviews

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Reviews (8,827)

Rating

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Reviews that mention popular keywords

shopping experience (148) quality jewelry (120) customer service (463) quality products (109) christmas gift (98) sterling silver (102) ross simons (1118) post office (17)
Thumbnail of user cindyb1576
Florida
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Very happy with the starfish ring! Very pretty and arrived quickly. Easy shopping experience.

Reason I chose this business:

Liked items on their website.

Quality

Date of experience: December 5, 2022

Thumbnail of user kristinh317
North Carolina
1 review
0 helpful votes
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June 13th, 2022
Verified purchase

The jewelry box was a slightly different color than the picture but still nice.

Quality

Date of experience: June 13, 2022

Thumbnail of user christineb2040
California
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

I thought the earring backings were larger. I sent a request for return authorization..

Reason I chose this business:

Great quality

Quality

Date of experience: June 12, 2022

Thumbnail of user connieb705
North Carolina
2 reviews
1 helpful vote
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June 15th, 2022
Verified purchase

I wear a lot of gold and this bracelet is such a pretty piece.

Quality

Date of experience: June 15, 2022

Thumbnail of user victoriaw739
Missouri
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Great offer and easy to navigate site. So many beautiful things to choose from.

Reason I chose this business:

Offer and price for Excellent quality

Quality

Date of experience: December 13, 2022

Thumbnail of user lindac4140
Massachusetts
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

The piece is pretty but not as vibrant as it showed on your website.

Reason I chose this business:

I’ve been shopping for many years with Ross Simon

Quality

Date of experience: June 17, 2022

Thumbnail of user terryr951
South Carolina
1 review
0 helpful votes
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August 22nd, 2022
Verified purchase

Love the beach and this necklace is a beautiful reminder of great beach moments!

Quality

Date of experience: August 22, 2022

Thumbnail of user marys5094
Ohio
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

I shop with you often and have always experienced rapid delivery with no problems.

Quality

Date of experience: August 24, 2022

Thumbnail of user jessies230
Maryland
1 review
0 helpful votes
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August 28th, 2022
Verified purchase

Service was fast.
I was very happy items received. No prob! Ems at all,

Reason I chose this business:

They had what I wanted

Quality

Date of experience: August 28, 2022

Thumbnail of user melissam2731
Ohio
1 review
0 helpful votes
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April 9th, 2022
Verified purchase

Crazy Aarons are exactly as described wonderful experience can't wait to give them to my daughter

Reason I chose this business:

Looked up black hill gold

Quality

Date of experience: April 9, 2022

Thumbnail of user danw1294
Texas
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

It was good experimence first time on the site. Not so much satisfied with the product.

Awesome, super easy.

Service
Quality

Date of experience: June 2, 2022

Thumbnail of user geraldb656
Virginia
1 review
0 helpful votes
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November 30th, 2022
Verified purchase

Easy to order
Great catalog
Instant information about my oerer to make sure it was correct.

Quality

Date of experience: November 30, 2022

Thumbnail of user muriele
Pennsylvania
2 reviews
0 helpful votes
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August 30th, 2022
Verified purchase

Bought it as a gift for my favorite mahjong player. Hope it brings her good luck!

Reason I chose this business:

Been doing business with them for years.

Quality

Date of experience: August 30, 2022

Thumbnail of user kathrynt268
California
1 review
0 helpful votes
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May 17th, 2022
Verified purchase
• Updated review

I love my ring. I looked at it on line for a couple of months and finally ordered it.

Reason I chose this business:

I really like the look of the item.

Reason I chose this product:

Turtle ring

Quality

Date of experience: May 17, 2022

So far so good
May 10th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I really like the look of the item.

Date of experience: May 10, 2022

Thumbnail of user patsym113
Georgia
1 review
0 helpful votes
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May 15th, 2022
Verified purchase

It's a great chain. I had ordered from Ross before and was very pleased. This chain came very fast.

Reason I chose this business:

Used them before with satisfaction.

Quality

Date of experience: May 15, 2022

Thumbnail of user myrac82
California
1 review
0 helpful votes
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July 29th, 2022
Verified purchase

I like shopping at Ross simons because I get good value for my money. I also love the designs.

Reason I chose this business:

Great designs of jewelry.

Quality

Date of experience: July 29, 2022

Thumbnail of user susant1977
Florida
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Easy to use. I had no issues. Arrived on time. My dog died and I wanted to remember her.

Reason I chose this business:

Bought previously

Quality

Date of experience: June 5, 2022

Thumbnail of user anniem371
New York
2 reviews
1 helpful vote
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October 6th, 2022
Verified purchase

My experience with the company was good easy to look on the web site for what your looking for

Reason I chose this business:

I like the look of the jewelry

Quality

Date of experience: October 6, 2022

Thumbnail of user judithd447
New York
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

My order was received one day before it was due to arrive! Perfect!

Reason I chose this business:

I need a new ring. Mine just broke after years and years of constant wear.

Quality

Date of experience: June 20, 2022

Thumbnail of user lauriek290
Tennessee
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

Nice to see the bracelet that matches my recent purchase of the necklace

Reason I chose this business:

It pops up on my feed!

Quality

Date of experience: June 19, 2022

Thumbnail of user leslies877
Florida
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

I was missing one part of my order but it was rectified immediately!

I explained the issue and it was rectified immediately in a very agreeable and understanding manner.

Service
Quality

Date of experience: June 19, 2022

Thumbnail of user wandaw395
South Carolina
1 review
1 helpful vote
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October 17th, 2022
Verified purchase

Very efficient. The item I purchase is a little smaller than I thought.

Reason I chose this business:

Received a gift from a friend. Good quality.

Quality

Date of experience: October 17, 2022

Thumbnail of user poohp
California
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

There is nothing to describe. I do not want to write a review

Quality

Date of experience: May 16, 2022

Thumbnail of user tanisr1
Arizona
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

Easy to order. Looking forward to seeing this gift for my wonderful sister

Reason I chose this business:

I love the necklace and it seems perfect for my sister.

Quality

Date of experience: May 3, 2022

Thumbnail of user alesiav4
New Jersey
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

Quick and easy to order. Product was nice. Nice ring for the money.

Quality

Date of experience: May 3, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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