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Ross-Simons has a rating of 4.7 stars from 8,820 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,183 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Good product and good service.
I really have no time to write this.
I am a satisfied customer for 20+ years.
Date of experience: August 31, 2022
Experience good. Love the ring, but way too tiny. Good 4 a midget.
Date of experience: July 4, 2022
Very nice - item caught eye, quick scan resulted in quick and easy purchase
Date of experience: May 21, 2022
Had no problem placing the order. Was satisfied how quickly my order arrived.
Have seen many ads about your product. This bracelet was an eye catcher!
Date of experience: July 5, 2022
The ease of finding a style I'm looking for and ordering the item.
I love the quality of jewelry I purchase from Ross-Simons.
Date of experience: July 7, 2022
It is easy, efficient, can find items easily, can shop nicely as well.
When I finally ordered and looked more carefully, I wouldn't go any place else. That part did take a long time as I did not find the catalog seemingly offering what I wanted, then I looked on line and that was hands down a better way of really seeing the quality.
Date of experience: May 23, 2022
Timely and well packaged of excellent quality and better in person than catalog
Date of experience: July 8, 2022
The process was easy and I was able to orde 3 personalized bracelets.
Date of experience: July 11, 2022
Easy to order and was it was delivered quickly. No hassle at all
Wouldn’t order from any place else. Always more than satisfied
Date of experience: May 27, 2022
I absolutely love the earrings! Definitely going to continue to shop here :)
Date of experience: May 25, 2022
All is great. No issues at all. Smooth and easy on line process
Previous purchase, was great
Price, affirm payment option, asked customer service wuestion, answered quickly
Date of experience: November 16, 2022
Very easy site for placing orders and was very pleased with the bracelet
Love your jewelry
Date of experience: July 13, 2022
Good. Kept me up to date. Do not know what else to say.
Shopping on the internet
Date of experience: May 26, 2022
Shopping on the internet
Date of experience: May 19, 2022
I love the byzantine bracelet. It fits perfectly! The price was very reasonable.
Found a bracelet I really liked in the catalog.
Date of experience: May 24, 2022
Found a bracelet I really liked.
Date of experience: May 17, 2022
The ring is not as dark as it appears on your site, disappointed
Date of experience: March 18, 2022
Very satisfied. The ring is exactly what I expected from the image shown.
Date of experience: May 29, 2022
I have forwarded the ring back for a replacement in a bigger size.
So far so good
Birthday gift
Date of experience: May 23, 2022
While very pretty that we're not as pink as I would have liked.
I always have been happy with my purchases.
Date of experience: May 25, 2022
Was happy with it till it timed out and made me re-enter everything
Good selection; reasonable prices
Date of experience: May 2, 2022
The necklace I purchased for a gift is just as I pictured it.
Recommendation from a friend
Date of experience: July 19, 2022
Great! So far so good as the order process has been very easy.
Date of experience: July 18, 2022
I always enjoy shopping at Ross-Simon's. Nothing but quality merchandise at reasonable prices!
Date of experience: May 28, 2022
No issues. Very simple ordering process. And you get what you actually ordered.
Date of experience: July 23, 2022
I love my necklace of my puppy. It is so beautiful. Thank You
I have ordered from them before and I like their quality.
Date of experience: May 30, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
