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Ross-Simons has a rating of 4.7 stars from 8,819 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,175 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
These hoops are covered in sparkly diamonds and are just the right size.
Date of experience: June 20, 2022
Easy to use ordering. The photo in catalog and the item were identical!
Love the ring design
Date of experience: June 2, 2022
So much to choose from - but I found what I was looking for.
I have purchased in the past and had very good results.
Date of experience: July 28, 2022
Order came quickly. Website is easy to use. Product is of high quality.
Unique items
Date of experience: July 25, 2022
Beautiful item! Love this company. Love your selection of items for every taste.
Frequent shopper from here!
Date of experience: June 5, 2022
Frequent customer
Date of experience: June 2, 2022
FREQUENT CUSTOMER!
Date of experience: May 29, 2022
Great items, nice prices, fast service. HAVE SHARED MY CATALOG WITH FRIENDS!
Requent customer
Date of experience: May 27, 2022
FREQUENT BUYER!
Date of experience: May 18, 2022
Great items and service! Love the catalog items. I have shared the catalogs with friends a well. KEEP IUP THE GREAT WORK!
I have been a customer for many years
Date of experience: April 29, 2022
Bracelet looked beautiful in catalog, but the diamonds are hardly visible in person.
Variety of items in catalog and price points
Date of experience: August 1, 2022
The quality and value are excellent and I am never disappointed by my purchases from Ross Simons.
Past experience.
I wanted a 14k chain for a pendant and this was a great price. I wish it came in longer lengths.
Date of experience: May 6, 2022
Quick and easy selection and purchase as present is for daughter at Christmas.
Daughter had said there was an item she wanted.
Date of experience: November 25, 2022
There were no issues I did the ordering on my iPad and was pleased
With the item.
Date of experience: August 6, 2022
Excellent service & value. The custom pieces were nicely done & arrived quickly.
Style & value
Date of experience: November 25, 2022
I do a lot of business here and I have always been pleased.
I am a VIP member, but could not apply one of my certificates on my last order. A call to customer service fixed my problem while we were talking.
Quality products I can afford thanks to all of the great deals. Customer service does exist when needed. I love this place.
Date of experience: October 28, 2022
Sad item not in stock would have preferred gold. Not anymore to say
Used before
Good design
Date of experience: May 9, 2022
Used before
Date of experience: May 1, 2022
Very easy ordering and fast. Great quality and perfect for my Maui vacation.
Date of experience: June 16, 2022
First time order Looking forward to my purchase. Very pleased. Will order again
Date of experience: June 16, 2022
Ordering was easy, the website display matched the actual product. I'm very pleased.
Date of experience: June 15, 2022
Very satisfied, delivered item/product as expected and on time. Very nice packing too
I saw it in Facebook add and products looks beautiful
Date of experience: June 14, 2022
Easy shopping experience. Received a beautiful product. Was easy and I'm very satisfied.
The jewelry was beautiful and at reasonable prices
The jewelry was beautiful and at reasonable prices
Date of experience: May 11, 2022
Shopping on line is relatively easy with the way it is set up.
My previous order has been back ordered, so am ordering today in case first order doesn't arrive in time.
Date of experience: May 11, 2022
Previous pleased customer
Date of experience: May 10, 2022
So easy and a good catalogue to review gifts I want to purchase
Fine gifts for the girls in the family
Date of experience: October 21, 2022
Love the bees... now I will have 2 bee necklaces
Date of experience: June 23, 2022
Friendly user friendly web page, I like doing business with Ross-Simons. Good company.
Great Company, good products
Date of experience: June 17, 2022
My item (which was a gift) was easy to order and arrived quickly.
I have purchased from them before and been very satisfied.
Date of experience: August 28, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
