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Ross-Simons has a rating of 4.7 stars from 8,819 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,173 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Have purchased 2 pair of earrings and a ring in last 2 months and please with the service
Date of experience: July 23, 2022
Quick and easy. I really appreciate the quality of the products. I will continue to be a customer.
Beautiful jewelry
I love teddy bears.
Date of experience: May 3, 2022
Purchased the emerald studs as a gift. I love them so much I hate to give them away, but I will!
My first wedding band was purchased at Ross Simons in 1970 in North Attleboro, Ma. Although I live in Ca now; I continue to shop at RS for what I consider non costume jewelry. Great selection and fair pricing.
Date of experience: July 23, 2022
It was easy to shop but the chain I bought is so thin and fragile I am afraid to wear it.
Had bought beforr
It was a sale item but it looked bigger and stronger on the internet.
Date of experience: May 12, 2022
Shopping is fine: ordering is a little more complicated than I remember.
Good value, good quality
Date of experience: June 20, 2022
Love the earrings! Great quality I am wearing them for the MOB
Date of experience: June 19, 2022
Excellent site for shopping found what I was looking for right away!
Had what I wanted at the price, look and quality.
Date of experience: June 20, 2022
Item was exactly as I expected. I love my 1/2 carat earrings!
Date of experience: June 17, 2022
Very pleased with the product and the speed in which it arrived.
Date of experience: December 19, 2022
My new pearl hoops are exactly as shown online and they are perfect and beautiful! Thank you!
It’s a very reputable company! Nice selection of jewelry!
Date of experience: June 24, 2022
Love Ross and Simon! Use it for myself and gifts. Never disappointed
Needed a new ring
Date of experience: June 27, 2022
Perfect fit and rings were as good as advertised. Wife loved it.
Date of experience: June 24, 2022
Wonderful selection & great prices. Love the quality. Great for gift giving.
Found what I wanted for a gift.
Date of experience: June 26, 2022
Always can count on you for great jewelry at a great price
Date of experience: May 14, 2022
I saw a different item that I would like to exchange it for. Better clasp for me.
Date of experience: June 30, 2022
The earrings are pretty but much smaller than indicated in the photos
Recommended by a friend
Date of experience: December 2, 2022
I always enjoy my shopping experience every time I visit the site.
Gift certificate and I love jewelry.
Date of experience: June 30, 2022
Always easy to deal with them and am happy with my purchases. Delivery is always very quick.
Saw the ad but usually get their catalogs
Date of experience: June 30, 2022
Nice items and very pretty. Fast and good quality for the price.
Date of experience: May 17, 2022
Quick and easy ordering and just what I was expecting. Love them
Had just what I was looking for
Date of experience: July 3, 2022
Date of experience: June 29, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
