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Ross-Simons has a rating of 4.7 stars from 8,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,169 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Great! And very fast delivery! Cant wait to give to my godson
Date of experience: August 16, 2022
I received the pearl and diamond pendant. I haven't
Wore it yet, but look forward to it.
I got a mailing brochure from them.
Date of experience: June 16, 2022
Great. A no fuss experience. I love shopping here. I can't resist.
Easy access.
Date of experience: August 23, 2022
Love the quality of the jewelry and at a great price point.
Saw on line
Date of experience: August 20, 2022
We loved the tulip beer glasses- elegant in design. The packaging was fun- a six pack design!
I’ve purchased many items in the past and I was always happy with the quality.
Date of experience: June 18, 2022
Simple and straight forward. Love how easy it is to customize it
Credit card cash back
Date of experience: May 10, 2022
I purchased this ring to match my watch and it turned out to be a perfect match.
No particular reason, they had a ring that I wanted.
Date of experience: August 24, 2022
They fixed the add bombardment. Which started as soon as I ordered
Date of experience: August 21, 2022
Very good experience. I received on time and I like my order.
I know the brand a long time ago.
Date of experience: August 24, 2022
Saw these earrings advertised and asked for them for Mothers Day. I was NOT disappointed!
Every Ross Simons piece I own is a quality product!
Murano glass is a favorite for me and the price was right!
Date of experience: May 15, 2022
I knew what I wanted, and your broad selection made it easy to find just what I needed. Thank you!
I had previously ordered from you, so when I needed a gift, you came to mind.
Date of experience: June 10, 2022
Very easy and found what I was looking for at a price I thought was fair
Liked the products
Date of experience: May 27, 2022
I am very pleased with the bracelet I bought. Both with $$$ and prompt delivery.
Thanks
I know that it is a quality Jewlery store.
Date of experience: June 18, 2022
So many choices at so many price points, all in a wide array of styles. Win.
Date of experience: December 20, 2022
I found what I wanted, placed the order, paid, and that was it. Quick and easy.
I always check out the Ross-Simons ads! Frequently find something I 'need'.
Date of experience: April 29, 2022
The ring lives up to its photos on the website and the delivery was super quick
Date of experience: June 28, 2022
Great service and easy to use very, good products at a great price's and fast shipping
Great products
Date of experience: July 1, 2022
Great service and easy to use, also fast shipping, the earings were very beautiful and they look very good love them
Great prices and fast shipping
Date of experience: May 12, 2022
I liked the product (drop earrings) but they were not as long as I had hoped
On internet and they showed pictures of the products
Date of experience: May 30, 2022
Just what I thought it would be. Really like it and wear it all the time.
Gift certificate
Date of experience: October 11, 2022
I found your website easy to use. I was shocked how quickly I received my order.
Already bought matching ring.
Date of experience: July 20, 2022
Easy Ordering process and product is beautiful, it fits and I'm getting many compliments on it.
They had what I was looking for
Date of experience: May 2, 2022
Very easy to order and my package arrived pretty quickly. Love my birthday present to myself!
Saw the earrings I wanted here after Googling for leaf clover diamond earrings.
Date of experience: August 1, 2022
The quality of the items were not up to par. The bracelets had links in them.
Date of experience: August 1, 2022
I think the ring is okay for what I paid for it easy payment and shipping
Date of experience: August 29, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
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