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Ross-Simons has a rating of 4.7 stars from 8,813 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,139 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Easy and quick. Love all the sales and discounts plus the quality of the item.
Date of experience: July 17, 2022
The problem was me, but you told me where the problem was so that I could correct it.
I had been looking your jewelry over for a while, and today I saw what I really wanted.
Date of experience: April 28, 2022
Liked what i purchased very much found what I wanted. Extremely satisfied
Like diversity of jewelry to pick from
Date of experience: July 19, 2022
I have a credit in my account, but it didn't show up in my account.
Because I had a credit in my account; sadly I was unable to use it.
Date of experience: July 20, 2022
The earrings were a mystic blue topaz - a deeper blue shade. They were well made.
They had topaz stud earrings I needed... advertised on yahoo mail
Date of experience: March 31, 2022
Easy and efficient, love the disc and impressed with the size…
Had what I wanted as a gift
Date of experience: May 5, 2022
The Website is easy and all the jewelry is as I expected!
My son bought it before I received catalogs and I loved what I saw! Affordable prices also...
Date of experience: May 5, 2022
Product was easy to order online and shipment and delivery was quick.
Ordered from Ross-Simons before and was satisfied with product.
Date of experience: August 3, 2022
It was as great as expected based on prior experience. Great product, great customer service.
Same product (bracelet) that I purchased several years ago and recently broke. Liked it so much I ordered another one (and extended warranty this time).
Date of experience: August 4, 2022
As always, fast delivery and items are just as beautiful as shown.
Have been a customer for years, and will continue.
Date of experience: June 8, 2022
Quick and simple.The 3 mm and the 6 mm look nice together.
Date of experience: June 8, 2022
Good deals. Can't wait to see my earrings!
My earrings are perfect!
Date of experience: May 7, 2022
I was very pleased with the years and efficiency and the selection.
Excellent choices, fair prices.
I thought that it would be special for my wife.
Date of experience: May 8, 2022
I found what I was shopping for so my experience was great.
Like the products & prices
Date of experience: May 9, 2022
Excellent. Great company. I will keep ordering. Keep up your great service
Not knowing much about it, I decided to order. Excellent service and products
Date of experience: November 8, 2022
The necklace is irritating my neck. The back of the necklace is not smooth and it twists easily.
Looked nice
Date of experience: October 13, 2022
The site was very nice and easy to work. It was fast and very timely.
Date of experience: May 12, 2022
I feel that I got good product for the money I spent
I find their products are very good
I liked the look of them
Date of experience: May 12, 2022
Received items quickly and all items were just as pictured and described.
Have shopped here for many years.
Date of experience: August 21, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
