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Ross-Simons has a rating of 4.7 stars from 8,809 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,131 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Experience was seamless. Easy to navigate, easy to purchase. Happy with my bracelet purchase.
Birthday present to myself!
Date of experience: June 21, 2022
Good experience. Very good price for jewelry quality.
I was looking for a natural black pearl station necklace with a 16” chain. All other options for the same price point either had smaller pearls or a cheaper, less appealing chain. The RS necklace looks very nice in person. I was worried about the necklace lying like an octagon rather than a circle like some chains appeared to but this one does not.
Date of experience: November 10, 2022
Great jewelry! Great prices! I will order again as soon as I can!
Date of experience: May 14, 2022
Everything went well I am very pleased all went smooth and I am pleased with my purchase
Date of experience: December 20, 2022
Great product - great pricing!
And so many choices!
Variety of choice mused with affordable pricing.
Date of experience: May 18, 2022
Another successful purchase to add to my collection
Returning customer
Date of experience: June 28, 2022
43 anniversary, opal earrings. Wife loved them. Happy wife, happy life
Searching for opal earrings on internet, found what I wanted at a reasonable price
Date of experience: July 3, 2022
Great experience! Very quick and great quality products!
Date of experience: May 23, 2022
Quick easy and affordable and always reasonably priced
Previous purchases have been excellent
Date of experience: July 13, 2022
Needed help from customer service. Service was impeccable.
Great stuff. Excellent prices.
Date of experience: May 26, 2022
Great product, great price, great service. 5 stars all the way!
Quality, price, service
Date of experience: May 28, 2022
No problems with anything. Pleased with the product and the service.
Saw the product in an ad in Southern Lady magazine.
Date of experience: July 19, 2022
I received it as a gift. It is beautiful. Love it!
Date of experience: July 18, 2022
The earrings do not close properly, worried about loosing the earrings
Date of experience: October 24, 2022
Very fast and easy for overall shopping and credit approval. Great and Easy
Products high quality
Date of experience: July 25, 2022
I will give it to my girlfriend. She will it more.
Date of experience: July 25, 2022
Great styles great prices and excellent customer service
Date of experience: June 18, 2022
The necklace is beautiful and I'm very pleased by the product and the experience.
The reasonable price.
Date of experience: July 31, 2022
Always pleased with my product & my experience with Ross Simons
Always happy
Date of experience: September 1, 2022
Love the service. Love the ring. Fast service. I would order from you again
Great quality
Date of experience: July 31, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
