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Ross-Simons has a rating of 4.7 stars from 8,803 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,124 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Perfect gift for my granddaughter. She is getting baptized today...<3
Unusual item, just what I wanted.
Date of experience: October 16, 2022
Amazing! My go/to for all gifts! This particular ring is stunning!
Best place for beautiful gifts at a great value!
Date of experience: September 30, 2022
Quick and easy. Beautiful product. I get lots of compliments on my necklace.
Great prices
Date of experience: September 19, 2022
These were beautiful earrings at a very affordable price.
Beautiful selection
Date of experience: July 29, 2022
Earrings came quickly. Hard to latch. One seems wonky. But for the price, they meet my needs.
Date of experience: June 22, 2022
Thank you for your prompt response to my email enquiry!
Prompt and professional. Thank you!
I love the jewelry! I usually have a great experience.
Date of experience: December 17, 2022
Prompt delivery. Good quality merchandise. Have ordered this item before.
Have previously shopped with RS
Date of experience: June 23, 2022
I really love the Pure earring designs. Very nice.
Selection and price.
Date of experience: June 20, 2022
Received my order earlier than expected. I have has similar good experiences in the past
I like the ability to see a picture of a model wearing the jewelry to help in choosing the right piece.
Date of experience: December 19, 2022
Can't wait to wear my new jewelry as it is always good quality for the money
So easy to order and fast delivery
Date of experience: June 23, 2022
Found beautiful 14 carat gold earrings at half the price of other retailers.
Date of experience: June 21, 2022
Nice piece. Reasonably priced. Arrived in a timely fashion.
Design and price.
Date of experience: December 17, 2022
Easy to order, free shipping, great price, shipped quickly
Date of experience: December 18, 2022
Love my ring! Fast shipping. Don't know what else to say.
Just liked the ring.
Date of experience: December 18, 2022
Arrived on time and matches the description however, only one item fit.
Date of experience: June 21, 2022
My favorite combination of colors; lovely ring. Did not disappoint.
Impeccable products and service.
Date of experience: June 20, 2022
Like the sales of my order. It look just as described and all fit great.
Good value on quality jewelry
Date of experience: June 19, 2022
They are prettier in person even though I loved them online.
Had what I wanted.
Date of experience: June 20, 2022
Everything GREAT!
Easy order process.
Will purchase more in future.
Past orders. Great quality and easy ordering.
Date of experience: December 17, 2022
Great looking little necklace with synthetic pearl. Easy on-line shopping.
Past good experience
Date of experience: December 17, 2022
Very happy with my purchase. It is exactly as pictured.
Needed a different ring as the one I ordered was too wide for my small finger. I received the new ring with the special size right away.
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Date of experience: June 19, 2022
Excellent selection and great value prices! My bracelet was exactly as pictured!
Date of experience: December 17, 2022
They are perfect. I am wearing them everywhere.Ive gotten many compliments.
They had what I wanted and the price was right.
Date of experience: June 19, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
