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Ross-Simons has a rating of 4.7 stars from 8,801 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,122 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Shopping made easy. Excellent service and quality.
Date of experience: May 13, 2022
Met & exceeded our expectations!
Thank you very much!
Date of experience: May 13, 2022
I am happy with my purchase thank you it is a pretty ring
Previous purchase
Date of experience: June 24, 2022
I love Ross-Simons, they always have beautiful merchandise!
Date of experience: June 25, 2022
Too many pop-ups when trying to check out; pushing other items!
Quality for the price.
Date of experience: June 24, 2022
Web site is very Smooth and easy to use. I had no problems what so ever
Date of experience: December 24, 2022
My order came quickly and was just as expected. I'm so pleased.
I saw the advertisement on FB.
Date of experience: June 25, 2022
Easy shopping experience, with the best customer service ever!
History in jewelry industry
Date of experience: December 23, 2022
Ordering was fast and easy! Earrings were as described!
Date of experience: June 23, 2022
Great selection, very happy for overnight shipping
Date of experience: June 23, 2022
I ordered this necklace for my Mom's birthday. I'm very happy with the quality and weight.
I’ve been ordering for over 35 years and have always been pleased with the quality
Date of experience: June 22, 2022
It was delivered a few days late. The jewelry is great and prices are wonderful.
Good quality.
Date of experience: June 22, 2022
Excellent quality jewelry. Beautiful! Love Ross-Simons!
Item quality
Date of experience: June 22, 2022
I chose 2 slender bands to stack and they are great
Date of experience: June 24, 2022
Much better in person. Very sparkly and believable. Love it.
I have purchased before and the quality is there.
Date of experience: June 22, 2022
Ordering was easy, shipping expedient. Appreciate the attention to detail.
Item someone requested.
Date of experience: December 18, 2022
I thought it would have been larger in size, not as pictured
Date of experience: June 22, 2022
Good experience, easy to order and arrived super fast
Internet easy ordering experience
Date of experience: June 21, 2022
Good products for very reasonable prices. Fast and efficient service.
Good products for very reasonable prices.
Date of experience: December 19, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
