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Ross-Simons has a rating of 4.7 stars from 8,801 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,122 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
The bracelet is beautiful and exactly what I wanted. It was a size 7" but fit more like 6".
Date of experience: June 27, 2022
The bracelet is beautiful and exactly what I wanted. It was a size 7" but fit more like 6".
Date of experience: June 27, 2022
Bought as a birthday gift to my daughter. She loved it. Great quality product.
Date of experience: June 27, 2022
The earrings are smaller than I thought they'd be. But they're very pretty.
Price and lots of choices
Date of experience: June 27, 2022
I have always had a great experience shopping with Ross Simons.
Price, quality, reputation
Date of experience: June 25, 2022
Great, very easy to do. Beautiful green jade bracelet! Easily fits over hand.
Had jade bangle I've been looking for forever!
Date of experience: June 25, 2022
Earrings were much smaller than pictured. Actually child size
I've purchased many items before. Never been disappointed until this time.
Date of experience: October 18, 2022
It was an easy shopping experienced. So many styles to choose from. Shipping is super fast/
all my questions were answered and fast!
Date of experience: June 28, 2022
Simple to order. Arrived quickly. The necklace is gorgeous.
They had what I was looking for and at a good price, I hope.
Date of experience: June 26, 2022
Easy. Comfortable and Quick.My lady friend loves the necklace
First time purchased item. Want to compare quality & price to jewelry stores in Red Bank, NJ 07701
Date of experience: May 19, 2022
Great shopping experience lovely items. Came really quick too
Nice items, great price
Date of experience: May 19, 2022
Great deals that are irresistible to ignore. Amazing experience.
Great deals!
Date of experience: May 16, 2022
Bought necklace from catalog and had to return it because of the size
Had bought there previously
Daughter's college graduation
Date of experience: May 16, 2022
Very nice and elegant! The clasp is sturdy as well.
I chose Ross-Simmons because they have quality items.
I liked this anklet.
Date of experience: May 18, 2022
Very prompt and my shell earrings are beautiful.the end
Just wanted to see if the quality was good.
Liked the way they looked
Date of experience: May 18, 2022
Nice little discount. So easy with PayPal on my iPad.
I’m a long-time fan of your beautiful catalogue.
Date of experience: May 18, 2022
It was great and easy to order. Thank you. I love my purchase.
Date of experience: May 18, 2022
Still wear clip on earrings and was glad to find them here.
They had what I wanted.
Clip on earrings aren't always available everywhere. Liked the classic style.
Date of experience: May 18, 2022
Website is very easy to navigate. Great prices and even greater products.
I've purchased from you before and all your products are top notch!
Date of experience: May 18, 2022
A bit larger than expected to use as 'pinky ring'.
Date of experience: May 18, 2022
Overall, it was very good. Don't ask me to write more than I intend.
I liked the looks of the product.
Wanted to see if the quality lived up to the reputation.
Date of experience: May 15, 2022
Online ordering was simple. Products arrived as promised
Quality is good. Thank you
Date of experience: December 27, 2022
Easy to use website…clear pictures and description…always pleased with my purchases
Ross Simons has what I am looking for…and the sales are fantastic
Date of experience: April 21, 2022
Easy website to navigate…easy process to order. Ring sizing guide extremely helpful
I like their products and find their sales excellent
Date of experience: April 14, 2022
Thumbs up. Beautiful product and terrific service!
Thank you Ross- Simons.
Date of experience: April 17, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
