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Ross-Simons has a rating of 4.7 stars from 8,799 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,115 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Great experience … super fast delivery. Highly recommend.
Had what I was looking for.
Date of experience: May 24, 2022
So far very good
Your agents are careful and patient
Excellent
Good products
Date of experience: May 27, 2022
Loved the choices available. Easy to order. Fast delivery.
Have ordered before. Good quality selection. Assurance of quality company that stands behind their products.
I fell in love with the two tone design.
Date of experience: May 20, 2022
The chain was a tangled mess that took 30 minutes to fix
Tracking
Date of experience: May 27, 2022
Very good service. This company keeps you informed from order confirmation to delivery and after
Good selection beautiful items
Date of experience: May 26, 2022
Wonderful business. Great selection of jewelry. Estate sale items also.
Return a purchase
Mom used to shop there.
Date of experience: May 26, 2022
Have ordered from Ross for over 20 years and never had an unsatisfactory experience
Selection and price
Date of experience: May 25, 2022
So disappointed, my other purchases are beautiful.
Date of experience: May 24, 2022
Date of experience: May 17, 2022
The product was just as described and delivered right on time!
Date of experience: May 24, 2022
Very beautiful earrings! So unique combination of stones and design! Thank you!
Date of experience: May 23, 2022
Average product emerald stone is too mate and with little shine or clarity
Date of experience: May 19, 2022
Overall it was a fast delivery. Will likely shop here again.
No specific reason.
Date of experience: May 23, 2022
Overall positive. Fast shipping. Easy to navigate website.
Pricing and large selection.
Date of experience: May 23, 2022
Good experience! I have bought several items from Ross-Simons. Like there products.
Products are good.
Date of experience: September 4, 2022
Excellent, the necklace was all that I expected and delivered in great time
Excellent variety, and easy to shop. Every time I order I am satisfied
Date of experience: August 29, 2022
Very good. Necklace is exactly as described and shown in picture.
I liked a particular necklace shown.
Date of experience: September 1, 2022
Always satisfied with their products. Beautiful pieces.
Date of experience: August 29, 2022
Good, as always, thanks for another great product.
Date of experience: April 29, 2022
Good shopping experience, found exactly what I was looking for.
I found what I was looking for at a good price!
Date of experience: April 28, 2022
Better than it's picture. I will enjoy wearing this bracelet!
Date of experience: July 12, 2022
I've gotten a number of pieces from RS & usually even better than expected
Great jewelry, great prices
Date of experience: July 12, 2022
Piece given as a gift, looked great. My friend loved it.
Prices were good for unusual pieces.
Date of experience: July 14, 2022
It is a Christmas gift wrapped and not really evaluated yet.
Date of experience: December 21, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
