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Ross-Simons has a rating of 4.7 stars from 8,798 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,109 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Good experience up to expectations. Would definitely use Ross Simons again
Date of experience: December 21, 2022
Excellent service and a great product. Will order again someday.
Great!
Found the ring I was looking for.
Date of experience: July 13, 2022
Love it the bracelet for my wife very unique and beautiful
Great jewelry
Date of experience: July 12, 2022
Very satisfied with the service, timeliness and product.
Birthday present for my mother.
Date of experience: July 13, 2022
Earrings appeared much longer on site! It appears different!
Saw a product a thought of someone for a gift! Thanks
Date of experience: July 13, 2022
Matched studs and was a good price.
Nothing more to say
Date of experience: July 13, 2022
Nice.
Hope item is what stated and then you have a repeat client
Date of experience: July 11, 2022
No problems. The ring fits well and is comfortable
Ad on internet
Date of experience: December 19, 2022
The puppy pendant is cute. I was disappointed that it did not come with a chain.
Date of experience: June 20, 2022
Always a pleasure with Ross Simons! Wide selection, excellent quality, prompt delivery.
Wide selection of quality jewelry.
Date of experience: July 11, 2022
I am always pleased with my purchases from Ross-Simons.
Wonderful selection
Date of experience: July 13, 2022
Easy ordering, quick shipping and quality merchandise.
Quality and name
Date of experience: July 13, 2022
Very Good service, Quick delivery! Product received as pictured!
Date of experience: November 2, 2022
Love this company and I will order from them again
Date of experience: July 10, 2022
Went very well, without a hitch as usual. Never has any issues with Ross-Simons
Impulse buy
Date of experience: July 10, 2022
Ok. Everything was easy and went well. Product arrived in a timely fashion.
Date of experience: November 13, 2022
Necklace is beautiful and my daughter loved it. Thank you!
Newspaper advertisement
Date of experience: July 10, 2022
Great, my bracelets arrived really sooner than I thought! They are fantastic! Thank you!
Date of experience: May 29, 2022
Great shopping experience. Easy, clear information and fast.
Advertisement
Date of experience: May 27, 2022
These earrings are so delicate & feminine--simply stated truly beautiful and well worth the price
Previous customer
Date of experience: May 27, 2022
Easy site to look through. The ring I purchased is beautiful.
E-mail about a sale.
Date of experience: May 27, 2022
They are beautifully made, an amazing price and delivery was very fast.
I love the quality and amazing prices.
Date of experience: October 19, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
