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Ross-Simons has a rating of 4.7 stars from 8,797 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,106 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Title says it all but I have to enter 50 characters
Value, trust
Date of experience: July 17, 2022
Easy process, fast shipping, great customer service
Past experience
Date of experience: July 14, 2022
Great service and beautiful jewelry! I have been a Ross-Simons customer for many years. Thank you
Date of experience: September 2, 2022
The childrens starfish earrings where a perfect gift.
Date of experience: July 15, 2022
Their shopping service is quick and returns are really easy
It was easy to set up a return online!
Teputations
Date of experience: August 29, 2022
Absolutely love it. Very dainty and exquisite. Colors are vibrant.
Quality. Affordable.
Date of experience: July 14, 2022
Love the fun variety and easy to navigate website.
Ad in my local paper.
Date of experience: July 15, 2022
Good quality and selection at reasonable prices with fast service.
Date of experience: July 16, 2022
Very easy. Shopped on line. Order was filled and shipped quickly.
Date of experience: November 5, 2022
Easy to use, was received quickly, no hassle, will definitely order from you again
Date of experience: July 13, 2022
Great experience! Beautiful dainty bracelet. Wears nicely.
Purchased bracelet for me and now buying as a gift for a friend.
Date of experience: July 16, 2022
My first time. Jewelry always looks to be of good quality. I will find out.
Date of experience: May 29, 2022
Good quality always!
Loved my earrings have bought five pairs
Date of experience: July 13, 2022
Like style and customer service
Date of experience: July 5, 2022
I have spent way too much money with your company!
Previous customer
Date of experience: October 1, 2022
Easy to navigate site, check out quick and simple.
In stock inventory, unique items.
Date of experience: May 23, 2022
The pieces are as advertised and they were delivered quickly
Best prices for the quality
Date of experience: October 12, 2022
Really easy to navigate and love the jewelry here!
Been a customer for many years. Never disappointed.
Date of experience: May 25, 2022
I have always order from this company. Never disappointed.
Like the quality of their jewelry.
Date of experience: May 30, 2022
Absolutely love this ring. Exactly as described and perfect size!
Amazing customer feedback
Date of experience: May 30, 2022
Had no problem placing order--excellent Ordered second one for myself
Date of experience: September 22, 2022
Beautiful jewelry! Makes a statement. Love the whales tail necklace!
Whale tail necklace!
Date of experience: May 25, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
