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Ross-Simons has a rating of 4.7 stars from 8,793 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,091 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Pretty easy to navigate
Met my expectations. Would buy from them again
Date of experience: May 28, 2022
Date of experience: May 21, 2022
Easy process. Fast shipping. Nice product. Overall good experience.
Liked specific product.
Date of experience: May 24, 2022
Ring doesn't look at all like website photo. Will return.
Date of experience: May 29, 2022
Date of experience: May 22, 2022
The Earrings don't appear smaller than 1 Carat total weight.
I ordered earrings and have shopped with Ross-Simons previously.
Date of experience: May 29, 2022
Easy ordering and timely delivery are the trademark of Ross Simons
Quality jewelry at affordable prices
Date of experience: May 21, 2022
Easy to use website. Nice quality bracelet and the shipping was quick
Date of experience: May 1, 2022
SO easy to navigate this web site. Beautiful jewelry and great prices
Looking for a wide gold band and found this beauty! Can't wait to get it
Date of experience: May 1, 2022
Beautiful jewelry. Unique. Wonderful prices and customer service.
Great prices. Really Beautyful pieces.
Date of experience: May 1, 2022
Love shopping at Ross Simons - always happy with the purchase.
Date of experience: April 28, 2022
Beautiful jewelry. Easy to order and good tracking.
High quality and affordable. Love the bees.
Date of experience: April 26, 2022
Great price, very easy to place order. Recipient delighted with her gift!
Saw the advertisement
Date of experience: April 30, 2022
Website very easy to use. Fast delivery and good communication.
Great selection and value for what I was looking for.
Date of experience: May 2, 2022
Easy to use, very nice products. I would definitely buy from them again. Good Sales
Date of experience: April 30, 2022
I love shopping with you normally but these earrings are a disappointment
Can’t pass up the earrings!
Date of experience: April 28, 2022
Easy shopping experience all around. Quick delivery was standard.
Date of experience: April 28, 2022
There is no extreme waiting for your products. And I love the merchandise!
The advertisement kept popping up while I was on line so I decided to give it a try.
Date of experience: December 5, 2022
Found just what I needed at Ross-Simons. Perfect for me. Would definitely go back again.
I’ve been very happy with my purchases from Ross-Simons!
Date of experience: April 4, 2022
East to use but discount code is a real pain in the butt.
Had what I wanted
Date of experience: July 19, 2022
Wife loves her new earrings. Exactly what she was looking for.
My wife found the site on-line and searched the catalog.
Date of experience: July 21, 2022
Nice selections quality for the price cute styles.
Pretty items
Date of experience: July 21, 2022
Love it! My favorite rings are from Ross - Simmons.
Great prices and styles!
Date of experience: July 21, 2022
All good! Been buying from Ross Simons for years! Always pleased with service.
Liked product.
Date of experience: July 18, 2022
Bought from Ross Simons for many years…. Never had a problem they didn't solve! Great to do business with. Highly recommend! Thanks RS!
Good to do business with. Used for several years and never dissatisfied with service.
Date of experience: July 1, 2022
Bracelet looks on the cheap side. Very disappointed.
Date of experience: July 18, 2022
Love it! Beautiful jewelry and great customer service.
I'm a repeat customer.
Date of experience: July 18, 2022
I love to brouse your website! Imformation about each item is provided, along with great pictures.
I have purchased a necklace from R-S and enjoy it very much. Good jewelry, good prices.
Date of experience: June 27, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
