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Ross-Simons has a rating of 4.7 stars from 8,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,087 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
No issues. Gorgeous jewelry. Many different choices
Was looking for jade
Date of experience: May 29, 2022
I love to buy in this store! The jewelry are beautiful and excellent quality.
Because the sales are good
Date of experience: June 13, 2022
I have ordered before and like these orders the quality was excellent
Quality and price
Date of experience: May 31, 2022
I purchased these for my 10 yr old granddaughter when she had her ears pierced.
Date of experience: May 28, 2022
I'm considering ordering the matching earrings if I can get a discount.
Date of experience: May 31, 2022
Easy checkout, fast shipping and great customer service.
I reached out to customer service about and email I received for an item I had just ordered. They gave me a credit for the discounted amount and it was super easy. thank you!
Design of jewelry
Date of experience: May 30, 2022
Mostly good - one item defective, but the other items were excellent!
Date of experience: April 30, 2022
Lovely necklace that is exactly as described and arrived on time
Date of experience: April 27, 2022
Loved the rings I ordered, great quality and beautiful, just as pictured.
Date of experience: May 10, 2022
Beautiful bracelets. Arrived the next day. My daughter loved her gift!
Online search
Date of experience: December 6, 2022
Easy to order came just like photo. Very happy with purchase.
Like the priduct
Date of experience: July 23, 2022
Excellent customer service! For me, this is a number one priority in anything i purchase.
I’ve been looking at this ring for some time now…Purchased ring because of quick feedback (on weekend) from customer service and their immediate response to my questions.
Date of experience: July 23, 2022
Love all your jewelry! This necklace is a gift for my daughter-in-law!
Purchased items before.
Date of experience: July 23, 2022
Date of experience: June 24, 2022
Great prices!
Date of experience: May 8, 2022
Love my wedding band! Excellent quality and shipped fast too!
Affordable prices
Date of experience: July 25, 2022
Easy ordering- loved the products! Have ordered from RS before.
Repeat customer
Date of experience: July 23, 2022
Great product and customer service. I received my order promptly.
Date of experience: July 21, 2022
I always have a great experience and the product is beautiful!
Received email
Date of experience: July 21, 2022
Received email of a wonderful sale!
Date of experience: May 9, 2022
I am satisfied with the product and its timely delivery.
Date of experience: July 22, 2022
Beautiful necklace just like the advertisement delivered right on delivery date very efficient
Jewelry is beautiful
Date of experience: July 21, 2022
My purchase was processed quickly and highly satisfactorily. All aspects were well done.
Good past experiences.
Date of experience: July 22, 2022
Excellent, fast. Love the selection, so much to choose from.
Shopped with Ross-Simons for many years
Date of experience: July 22, 2022
I don't like that -- despite using a $50 Gift Coupon Code -- the Order Total is still showing as $185 instead of $135
Date of experience: July 20, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
