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Ross-Simons has a rating of 4.7 stars from 8,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,077 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Date of experience: July 23, 2022
I expected that free returns included the shipping, but no.
Good
Good variety, although too aggressive marketing. "Discounts" are debatable.
Date of experience: July 21, 2022
Hard to find black onyx love the items I received with a fantastic price
Bought from them many times
Date of experience: October 26, 2022
I love the rings, but due to sizing, both we returned for refund
I asked for a return authorization number and had fast and competent service
I love their fine, well made jewelry products and will keep buying them.
Date of experience: July 21, 2022
Delivered in timely manner. Great for small diamond pendant.
Date of experience: October 24, 2022
Quick, easy Worked well, happy with the process, love my bracelet
Add in dallas morning news
Date of experience: July 19, 2022
Lots of choices good selection and fun shopping. Wish I could buy more.
Date of experience: July 20, 2022
It's far more beautiful than what the picture shows. Very sparkly. Love it!
Date of experience: July 20, 2022
Even more beautiful in person. Perfect size. Delivered quickly.
First time buyer. Will definitely buy from them again.
Date of experience: July 20, 2022
I like the quality and price of your merchandise. This is about my third purchase. Thanks
Date of experience: May 31, 2022
Easy access and use website. Product was received in record time.
Prior customer
Date of experience: May 31, 2022
I do love your jewelry. It is very nice., quality - beautiful. Thanks so much.
Because you are awesome.
Date of experience: May 31, 2022
Ordering was pretty quick and easy; beautiful merchandise.
Catog came in the mail
Date of experience: May 31, 2022
Great. Unexpected lower price. Seems to be a good value
Saw Catalog
Date of experience: June 1, 2022
My earrings look great and the quality is outstanding.
Date of experience: May 31, 2022
Nice product
No problems
Always easy to order from
Shopped there previously
Date of experience: May 25, 2022
Easy way to shop excellent very nice jewelry and many sizes
My sister told me about you
Date of experience: May 31, 2022
Gorgeous rings! It's always easy to order jewelry from Ross-Simons.
Great gemstone rings!
Date of experience: May 31, 2022
Best variety of multi-gem rings
Date of experience: May 24, 2022
Would recommend totally. Bought for my wife & she loved the items
Date of experience: June 1, 2022
Easy purchase and love most things I've purchased.
Wanted to add to stack of rings
Date of experience: June 1, 2022
Great experience beautiful jewelry fast delivery. I look forward to purchasing more.
Date of experience: May 24, 2022
Great products! I'm very satisfied with my purchase.
Quality products!
Date of experience: May 30, 2022
Excellent quality!
Date of experience: April 17, 2022
My Wife is very happy with her gifts from Ross-Simons! Excellent..
We got an email coupon
Date of experience: May 24, 2022
We got an email coupon
Date of experience: May 16, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
