Ross-Simons has a rating of 4.7 stars from 8,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Always the best! Stylish, cost effective, quality, and classical references.
It’s a habit!
Date of experience: May 30, 2022
Easy ordering, and delivery was prompt the necklace is exactly what I thought it would be.
Great products.
Date of experience: May 31, 2022
This was a gift for Mother's day and my wife loves the earrings.
Saw the earrings and really like them
Date of experience: May 3, 2022
Swift delivery and professional service. Merchandise is good quality
Date of experience: April 29, 2022
Website is easy to use. Product did not meet expectations.
Favorite online jewelry place
Date of experience: May 2, 2022
Found what I needed. In stock. Free Mother's Day Shipping. Easy pay with Affirm.
Have had good luck in the past.
Date of experience: May 2, 2022
I order several times a year and have never been disappointed.
Looking for a nice silver bracelet.
Was not disappointed.
Date of experience: May 2, 2022
Great service and delivery in a timely manner-thank you, as always!
Date of experience: May 1, 2022
Quick and easy! Item arrived in such a short time!
Shopping for years off and on.
Date of experience: July 28, 2022
Ordered online experience was quick and uncomplicated.
Have ordered from RS before and I am completely satisfied with all my purchases.
Date of experience: November 25, 2022
Very happy with purchase. Ring is gorgeous and getting lots of compliments.
Have purchased from R-S before so I’m familiar with quality. Ordering is easy, shipping is fast.
Date of experience: July 25, 2022
One of my earring sets feels like plastic beads, which was not mentioned in the item profile
Date of experience: July 25, 2022
Slow website.
Fairly prompt delivery - even on a Sunday!
Specific product.
Date of experience: July 25, 2022
Date of experience: July 18, 2022
Found in an ad you pushed. Missed by multiple prior searched
Date of experience: July 28, 2022
Great website -- like seeing the earrings on a model
I was looking for a specific gold hoop earring
Date of experience: July 26, 2022
Web site good. I hope my daughter has a Merry Christmas.
Like some items
Date of experience: November 23, 2022
Very easy as usual to beautiful products that you show on line
It was not the first time
Date of experience: July 26, 2022
My experience was good. I did not have any issues to contact you about
I received a catalogue and saw items I liked and wanted
Date of experience: July 25, 2022
The flatware chest was as advertised and in perfect condition.
I went online and saw the picture plus info and knew it was what I was looking for.
Date of experience: July 26, 2022
Again… the best! Fast beautiful I love my new bracelet!
Date of experience: July 26, 2022
Always good very polite and knowledgeable staff. Who are easy to understand!
Very helpful
Date of experience: July 26, 2022
It was easy and efficient to place the order! Thank you very much!
Magazine ad
Date of experience: July 26, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html