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Ross-Simons has a rating of 4.7 stars from 8,790 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,077 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
I prefer to only deal with vendor-harassing third party interference
Date of experience: July 24, 2022
One set of earrings was broken - clasp would not shut.
Date of experience: July 25, 2022
Excellent attention, shipping and obviously gorgeous earrings.
Internet promotion.
Date of experience: July 23, 2022
Some items are too costly; cute but need more definition
Like Flyers and Catalogs
Date of experience: July 23, 2022
I received the most beautiful earrings ever. Shipping was fast.
Quality of jewelry.
Date of experience: July 25, 2022
Easy find items, great selections, competitive prices
Style, design and price
Date of experience: July 24, 2022
This product was great. I ordered six for me and friends.
In the past and they would not let me return ring but I never wore it daily. I still shop but will not order rings again.
Date of experience: July 24, 2022
Excellent product and delivery. Very happy with my purchase.
Date of experience: July 22, 2022
Thank you for everything! Love my earrings and very pleased.
Date of experience: July 22, 2022
Gorgeous ring, pretty design, very sparkly & perfect fit!
Quality! Great prices!
Date of experience: July 22, 2022
Easy and very happy with my gift purchase!
Want to order another one for myself!
Have shopped there before and always easy
Date of experience: July 24, 2022
As described. Packaged well and arrived on time. Not sure what else to say.
Wife was looking at the site and I stumbled upon it.
Date of experience: October 25, 2022
Simple and easy wife loves her earrings! Came right away, good quality product
It pop up on facebook
Date of experience: June 2, 2022
Lovely wearing them with many clothes. Wish they were bigger.
Previou buying
Date of experience: June 3, 2022
User friendly on ordering my purchase. Good selection with reasonable price,
Good quality product with reasonable prices
Date of experience: October 4, 2022
Good quality... as described in catalog... prompt delivery!
Date of experience: June 2, 2022
Fast shipping and earrings are as shown! Will be shopping with them again
Good jewelry
Date of experience: October 4, 2022
Just as described. Beautiful. Well packaged, delivered very fast. Thank you.
Date of experience: June 2, 2022
Necklace came quickly & is absolutely beautiful! I will definitely order again in the future.
Great quality in everything I have ordered.
Date of experience: June 2, 2022
Not interested in answering any questions. Thank you.
Not interested in answering any questions. Thank you.
Date of experience: June 1, 2022
Got what I paid for and the shipping was pretty fast.
Date of experience: June 2, 2022
The gold byzantine bolo bracelet was beautiful. Excellent quality.
Excellent quality
Date of experience: June 2, 2022
My experience was great. The order shipped fast enough.
They had what I was looking and the jewelry seemed genuine to me. We'll see when it arrives. This is my first time order from you guys... so we'll see.
Date of experience: June 1, 2022
Fast and easy
Great selection of jewels
Good prices
Date of experience: June 2, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
