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Ross-Simons has a rating of 4.7 stars from 8,787 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,071 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Thanks for being a very customer friendly company!
Date of experience: July 28, 2022
Ease of website use with catalog received, great options
Received catalog
Date of experience: July 28, 2022
I talked with customer service and they were helpful in answering my questions!
They had great prices on 14K gold hoop earings! Purchased for my granddaughter's twentyith birthday!
Date of experience: July 28, 2022
Ordering, and delivery was extremely easy. Thank you
Date of experience: July 28, 2022
Always have what I'm looking for and excellent quality at reasonable prices.
Have bought items before from Ross Simmons before and have never had any problems with anything I have gotten from them. Have absolutely loved everything I have bought from them.
Date of experience: July 29, 2022
Beautiful and excellent quality of jewelry. Easy ordering.
Beautiful jewelry
Date of experience: May 5, 2022
Love both pair of earrings I ordered. Great size and very sparkly. Beautiful colors.
Saw their advertisement in Southern Lady magazine
Date of experience: July 27, 2022
I have appreciated my experiences with your company.
Because you sell Royal Copenhagen.
Date of experience: July 27, 2022
As always it is a pleasure to shop online with your items.
I have items from ross-simmons they are good quality.
Date of experience: July 27, 2022
Good customer service. Easy to navigate website for online purchase
Good selection and reasonable prices
Date of experience: July 27, 2022
Ross-Simons has become a "go-to" for many jewelry purchases!
Date of experience: July 26, 2022
These are very nice earrings, light weight, true to color.
I've been a customer for many years.
Date of experience: July 27, 2022
Very convenient, ////////////////////////////////////
Date of experience: October 26, 2022
Quick on shipping……………………….,,,,,,,,,,,,,……………………..
Nice designs
Date of experience: October 26, 2022
Online ordering is so smooth - product was received ahead of schedule in perfect condition.
Have ordered from Ross-Simons for years -always with great service.
Date of experience: July 25, 2022
Items received were as advertised. Will I've wearing them.
Prices were good.
Date of experience: July 27, 2022
Just as described and fast delivery, too. Ordered a second one.
Convenience.
Date of experience: July 27, 2022
I love Ross Simon's! Your jewelry is excellent quality and so beautiful!
I always just look at your catalog to purchase jewelry.
Date of experience: June 5, 2022
User friendly for a first time shopper.The wife was very pleased.
Recommended
Date of experience: June 5, 2022
Easy site to navigate! Fast delivery and fine product
Prior customer
Date of experience: June 4, 2022
College graduation gift for my niece, a big success!
Value and variety
Date of experience: June 5, 2022
Originally sent wrong size. Problem satisfactorily resolved
Date of experience: June 5, 2022
It's very easy to set up an account and then checkout.
This is my third purchase and I've been very pleased with all of the jewelry I've ordered.
Date of experience: June 5, 2022
Perfection everything went as expected and im grateful
Date of experience: June 5, 2022
Some items shipped- others quite delayed. I need to follow up.
Good selection.
Date of experience: June 3, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
