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Ross-Simons has a rating of 4.7 stars from 8,784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,063 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Good selections of rings. I was happy with my choice.
Found a ring I like
Date of experience: August 1, 2022
Had no issues with any of the items I ordered. Everything arrived safely.
Daughter’s picked there birthday gifts.
Date of experience: August 2, 2022
Always excellent quality. Eye catching. Compliments almost immediately.
Date of experience: July 30, 2022
Very pleased. Would buy again the future. Interested in upcoming sales
Date of experience: July 30, 2022
Returns handled expertly. Prompt service and great communication.
Date of experience: July 31, 2022
Beautifully crafted ring. Looking forward to wearing it.
Date of experience: July 29, 2022
We got the product on time, and it was as expected. Good delivery service.
We got the product on time, and it was as expected. Good delivery service.
Date of experience: July 29, 2022
I have ordered merchandise before and was very satisfied. Thank you for excellent service. Great!
I have ordered merchandise before and was very satisfied. Thank you for excellent service.
Date of experience: July 29, 2022
Lovely! Great gold gift will be cherished forever! Thank you very much!
I love the variety and the price!
Date of experience: July 31, 2022
The jewelry I ordered is delicate, cute & even more detailed than expected.
Good prices too!
I’ve been a customer for decades
Date of experience: July 28, 2022
Always happy with my purchases and the service I receive.
I liked the bracelet I saw.
Date of experience: June 6, 2022
Ross-Simons always delivers a fantastic shopping experience and quality product
Past exemplary experience
Date of experience: June 7, 2022
Great, no issues and fast shipping scheduled to arrive 6/9 received 6/6.
Date of experience: June 7, 2022
Very pleased with my purchase. Bracelet is beautiful
Quality and price
Date of experience: October 5, 2022
Beautiful sapphire necklace! My daughter will be so excited. It was on her wish list.
Date of experience: September 24, 2022
5 stars for everything *************************************
Liked the item
Date of experience: June 5, 2022
Always can find something beautiful on your website.
Date of experience: June 5, 2022
Item selection was not what I expected. Will be returning
Date of experience: June 6, 2022
Great…………………………………………………………………………………………………………………..
Date of experience: June 6, 2022
It was a great shopping and purchasing something lovely.
I’ve shopped with Ross - Simmons before and it’s always hassle free and their items are always what they show to be.
Date of experience: June 6, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
