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Ross-Simons has a rating of 4.7 stars from 8,782 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,054 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Excellent product! Fast and efficient delivery! Love the two options!
Date of experience: August 8, 2022
Transaction was seamless. The earrings were exactly what we expected.
Long time customer
Date of experience: August 7, 2022
I will be returning this as the chain is way to fragile
Date of experience: August 8, 2022
Ease of use when ordering. Took about 7 days to receive the order which came via USPS.
Always see the ad is my local newspaper and decided to visit the website.
Date of experience: August 8, 2022
Well-designed webpage with unique items and great selections. Plus incredible prices.
Always see the ad is my local newspaper and decided to visit the website.
Date of experience: July 29, 2022
The process of ordering was fast and easy. I would highly recommend Ross-Simons.
Ad in Yankee Magazine.
Date of experience: November 28, 2022
Good easy ordering and fast delivery convenient for shopping
Ordered wrong size ring
Same as sbive
Date of experience: August 5, 2022
Good communication and follow thru- highly recommend
Online email
Date of experience: August 6, 2022
No problems to report. My order arrived promptly in good condition.
Quality of merchandise
Date of experience: August 6, 2022
Prompt, timely service & looking forward to Xmas day.
Date of experience: October 30, 2022
Very pleased. My wife liked the two necklaces, so mission accomplished.
Good reputation
Date of experience: October 30, 2022
The bracelet is lightweight, simple yet stylish in a classic fashion.
I saw an ad showing some of the designs
Date of experience: August 6, 2022
Thanks for those special buys and free shipping. Looking forward to replacing my broken earrings.
A text. Another text. Annoying.
Date of experience: June 10, 2022
Have always been very pleased with your products. Thank you.
Date of experience: June 9, 2022
Great thank you I plan to order again. Very satisfied.
I have always liked Ross-Simons.
Date of experience: June 10, 2022
I am pleased with my purchase and thank you for your very user friendly website.
I needed pearl stud earrings.
Date of experience: June 10, 2022
Was challenging to use coupon but thank you for your assistance
Coupon and nice gifts
Date of experience: June 10, 2022
Coupon and nice gifts
Date of experience: June 2, 2022
Date of experience: May 21, 2022
Very prompt delivery. Beautiful product. Completely satisfied.
Saw an ad in Wall Street Journal
Date of experience: June 10, 2022
Object purchased was much smaller than expected, so I'm returning it.
Convenient and truthful place to shop.
Date of experience: June 10, 2022
Easy to shop, great jewelry and I'm a repeat customer
Found exactly what I wanted.
Date of experience: June 9, 2022
Easy to manage site, nice product offerings from this company
I like the quality of pieces I have purchased from Ross-Simons in the past. Am confident this will be to my liking.
Date of experience: June 8, 2022
Received my purchase in a timely manner. Can't wait to wear it!
Selection, reputation
Date of experience: June 9, 2022
Easy navigation, Loved looking at all the Jewelry! Great pricing for quality pieces.
Time for something new and unique!
Date of experience: June 9, 2022
Earrings were a great small gift for my wife. She adores them and thinks they are cute.
Date of experience: June 9, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
