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Ross-Simons has a rating of 4.7 stars from 8,782 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,054 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Super helpful and completely provided what I needed for my return.
Price/Quality
Date of experience: September 2, 2022
Jewelry is great quality & happy with all my purchases.
Date of experience: June 7, 2022
Always wonderful, been a customer for few years now
Satisfied with their product
Good quality
Date of experience: May 7, 2022
Always love shopping on your site, easy to use and very good representative photos of the items.
Trust the quality of everything we have ordered.
Pretty and good pictures.
Date of experience: May 8, 2022
Nice & easy to order with great selection of gifts
Previous customer
Liked their appearance
Date of experience: May 6, 2022
Nice catalogue. Good selections. Fast delivery. Easy return policy.
I have been shopping here for a while. Always have been satisfied with quality and price.
Date of experience: May 8, 2022
Ring is too thin, the picture online & in catalog looks thicker.
Good store & reputation.
For grand daughter
Date of experience: May 8, 2022
Easy to order and extremely happy with the quality!
Date of experience: May 6, 2022
Love Ross simons. I've been buying jewelry from here for 35 years. TV
Date of experience: May 8, 2022
It was extremely easy to order and get the product.
It seemed like a good pace.
The earrings are considerable smaller than I thought ant the stone looks like a green plastic ball rather than an emerald.
Date of experience: May 8, 2022
Quick and easy but lacks quality for price. Stop sending me reviews
Online shopping is convenient
Date of experience: August 10, 2022
Online shopping is convenient
Date of experience: July 31, 2022
Items looked a bit chintzy. Look very cheap. Disappointed.
Previously bought items thru Amazon before.
Date of experience: August 10, 2022
Exquisite mens bracelet. Quality and craftsmanship is outstanding. I can't wait to give this gift.
Reputation for delivering consistent quality.
Date of experience: August 9, 2022
As always a positive experience ordering from Ross-Simons. Love the pretty cat necklace.
Have always had a good experience with Ross-Simons.
Date of experience: November 29, 2022
I have always been pleased with Ross-Simons service and this time was no exception
Previous experience.
Date of experience: November 29, 2022
Easy ordering a fast shipping. Satisfied customer.
I keep coming back!
Date of experience: August 9, 2022
Beautiful earrings - I got a pair for my mother as well.
Saw these earrings on line
Date of experience: August 10, 2022
I love the style but when received it looks cheap.
Shopped before.
Date of experience: August 10, 2022
Hopefully this gift will be well received by the dog lover.
Catalog came in mail yesterday saw item in it.
Date of experience: November 1, 2022
Great selection of styles and sizes pictured well.
Date of experience: July 26, 2022
Necklace was nice just a little small, so I had to exchange
Date of experience: August 8, 2022
Good, quick service delivering a ring I ordered. It's lovely.
Had the product I liked.
Date of experience: June 11, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
