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Ross-Simons has a rating of 4.7 stars from 8,782 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,054 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Great quality jewelry at affordable prices, fast shipping.
Great jewelry
Date of experience: June 11, 2022
Love the ring! It's beautiful in person. Will be ordering more!
Date of experience: June 12, 2022
Ross-Simons had a wide selection of jewelry and the site was easy to use.
I liked the item I purchased.
Date of experience: June 12, 2022
Took a long time to get them, but experience was fine.
Liked earrings.
Date of experience: June 10, 2022
Great products, easy to navigate and complete my order
They have the quality and price point I need.
Date of experience: June 12, 2022
Very happy with my purchase. I bought the earrings for a wedding. They are perfect!
Best price
Good reputation
Date of experience: June 12, 2022
Have always been pleased w/the quality and design of items purchased
Quality and price
Date of experience: June 10, 2022
I have shopped at Ross Simons for years and been pleased with the service.
Date of experience: June 12, 2022
I was very excited to get this ring and it is really adorable.
Catalog mailed to me
Date of experience: June 9, 2022
Same as the title it was really tiny turquoise earrings
By searching
Date of experience: June 10, 2022
Bracelets are smaller than suggested online- must be returned
Previous customer
Date of experience: June 11, 2022
The earrings are much thinner than what I expected for $80+.
The style and quality.
Date of experience: June 9, 2022
Product looked cheap and did not look like the picture advertised
She was able to find my order
Looking for a deal
Date of experience: June 9, 2022
Looking for necklace
Date of experience: June 2, 2022
The entire transaction was pleasant. I did not have any issues with which to deal.
Recommended by a friend.
As a gift for a friend.
Date of experience: May 10, 2022
So far, so good. We'll see how it is after the items arrives.
Recommended by a friend.
Date of experience: April 30, 2022
My earrings came in less than a week. Exactly as I ordered them. Thank you.
My faorite jeweler.
Date of experience: May 8, 2022
I have purchased numerous pieces from y'all for my partner!
Her birthday is coming up!
Date of experience: May 10, 2022
Items are shipped quickly and packed well. Quality of item is good also.
Italian silver hoop earrings.
Date of experience: May 8, 2022
Shopping with Ross-Simon is always a pleasurable experience.
Received an advertisement via email.
Date of experience: May 8, 2022
And my sister-in-law is thrilled with the earrings.
The recipient saw these earrings in a magazine.
Date of experience: May 8, 2022
Customer service was helpful and courteous.
Delivered quickly.
My husband had just given me a ring.
Looking for a cross for my daughter
Date of experience: May 8, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
