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Ross-Simons has a rating of 4.7 stars from 8,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,054 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Excellent delivered in a timely manner just what I ordered
Good quality jewelry
I like anklets
Date of experience: May 11, 2022
Ross Simons has quality jewelry
I'm a repeat customer!
I like their jewelry
Date of experience: December 15, 2022
I am always happy with the quality and price of Ross Simons jewelry
Good service and quick shipping
Date of experience: August 21, 2022
Easy to order on line and the merchandise was what I wanted.
Date of experience: December 14, 2022
Bracelet not long enough and links smaller than shown on website.
No issues quick to resolve return. I had to call back, didn't know I had to pay on the return mail costs
Like the jewelry.
Date of experience: August 20, 2022
Product arrived, nothing broken, and looked just as I expected. Enjoying the dishes already!
It popped up when I searched for these dishes.
Date of experience: August 22, 2022
Easy. Took a while to get here. Guess I'm spoiled.
Date of experience: August 19, 2022
Super job with pic of my dog. Love the piece.
Very easy to order.
Have done buisness before.
Date of experience: August 19, 2022
Very happy w/ this purchase
Just ordered another set
Good selection
Date of experience: August 18, 2022
Website easy to navigate and good selection. Check out super fast.
Got an email notice about a sale. Thought I'd look for a pair of earrings.
Date of experience: June 18, 2022
Great. Easy and quick. R-S has always surpassed quality expectations.
Love the quality jewelry.
Date of experience: June 17, 2022
Earrings are much smaller than expected and one has a defect.
Have purchased jewelry from them before and had a good experience.
Date of experience: June 17, 2022
Fairly navigable site, will depend upon speed of fulfillment & merch quality!
Date of experience: June 17, 2022
Super easy! Fast shipping! Also, the order was as described, thank you!
Love the items!
Date of experience: September 26, 2022
I ordered some jewelry for an upcoming wedding and was very happy with the purchase.
I wanted a thin ring with my children's birth stones, and I found it here. Perfect. Then I search for more Jewelry.
Date of experience: September 2, 2022
Quick service Product lived up to expectations and is quite lovely. I'm very pleased.
Saw add in newspaper
Date of experience: September 2, 2022
Excellent site, good interaction. Prompt service and delivery.
Date of experience: June 16, 2022
Quick delivery especially for people like me that waits til the last minute!
The comments overall from customers were very satisfactory
Date of experience: September 1, 2022
Easy to order on line and received item one week after ordering.
Date of experience: June 16, 2022
Pleasant and easily accessible. Good experience overall.
Bought prior through Amazon and decided why not go directly to the sellers of the product.
Loved it and I have the necklace
Date of experience: May 13, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
