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Ross-Simons has a rating of 4.7 stars from 8,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,054 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Lovely to work with. Beautiful jewelry.
Great Customer Service.
Date of experience: May 13, 2022
Overall good experience and decent product. Silver earrings bigger than I thought
Dealt with in past with good experience
Date of experience: May 11, 2022
Great website. Easy to use products as depicted. Wish there were more sale items
Ordered in the past
Date of experience: May 11, 2022
The earrings were just as I expected. Quality and beauty.
Date of experience: May 11, 2022
Very easy to order and pay. I liked the selection jewelry.
Saw add on Facebook
I like the beach theme
Date of experience: May 12, 2022
Everything went smoothly with order. Came at a reasonable time.
I have ordered from you before and also be pleased with the jewelry.
My best friend loves seahorses and I got it for her for Mother’s Day.
Date of experience: May 12, 2022
I love it! Nice quality and good price. It's beautiful
Original things and good quality
I love rings
Date of experience: May 12, 2022
Satisfactory experience. Will buy from them one. Thanks
Date of experience: May 12, 2022
Great reputation
I like it a lot.
Date of experience: May 12, 2022
Good no problem. Delivered as promised for Mother's Day.
Date of experience: May 11, 2022
I look forward to the item. Experience is excellent as always
Something I like
Date of experience: May 12, 2022
Always has been a good experience! Great site to buy on line and lovely jewelry!
Have ordered several times and love the jewelry that I have received! Good prices and good quality! Saw the close-out on this pair of earrings and bought them for my granddaughter as part of her high school graduation gift. She loves butterflies.
Date of experience: May 12, 2022
As always, Ross-Simons can be counted on for fast, reliable service and quality products.
I've been a customer for many years and always check the web site when I'm looking for something particular. Always a good selection and reliable quality.
Date of experience: August 23, 2022
Love my new earrings! I don't have time for 50 words.
Date of experience: August 25, 2022
Good experience but no time to write a more detailed review
Unique jewelry
Date of experience: August 24, 2022
Pearl studs are exactly what I wanted. Great quality
Date of experience: August 25, 2022
Item was received quick! No issues at all. Great product!
Date of experience: August 24, 2022
I like RS they sell quality jewelry at a good price. Never had any trouble returning merchandise.
Very good
Date of experience: August 22, 2022
This necklace is my granddaughter's favorite. She's 15 yrs old and loves it.
I trust Ross-Simons and think their merchandise is a great value
Date of experience: August 22, 2022
Easy ordering, great price and quick delivery. I will order from Ross-Simon again.
I've ordered from Ross-Simon several times and have never been disappointed with the quality of their products.
Date of experience: August 27, 2022
Excellent
I have purchased many items and will continue
Date of experience: August 26, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
