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Ross-Simons has a rating of 4.7 stars from 8,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,053 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Beautiful, came pretty fast, will do business in the guy.
Date of experience: August 27, 2022
Good! Good! Good!Good! Good! Good!Good! Good! Good!Good! Good! Good!
Have had a good exspeience before.
Date of experience: November 24, 2024
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Date of experience: November 15, 2024
Necklace and bracelet
Date of experience: October 24, 2024
Like selection
Date of experience: June 4, 2024
Oooooooooooooooooooooooooooooooooooooooooooooooooooo
Date of experience: November 15, 2024
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Beauty of the piece
Date of experience: November 14, 2024
O brinco vem conforme descrito no site, entrega rápida e de bom preço.
Date of experience: July 8, 2024
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I needed to return my item (not because I didn’t love the ring but because it didn’t work for the purpose I bought it). The customer service person was very understanding and helpful - she emailed me a label and I returned the ring the same day I received it. My refund was available just days later. Easy Peezy!
Date of experience: October 24, 2024
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Item not available elsewhere, other items cheaper elsewhere, but better deal with $30 off promotion here.
Date of experience: November 14, 2024
Please send a catalogue
Please send catalogue
Please send a catalogue
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 6, 2023
Date of experience: August 26, 2023
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Date of experience: November 8, 2022
Good good good good good good good good good good good
Date of experience: February 27, 2023
Easy……………………………………………………………………………………………………………………..
Referred by a friend
Date of experience: September 13, 2023
You asked for a rating…I gave the rating.
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Date of experience: November 18, 2022
Good good good good good good good good good good good good
Like the jewelry
Date of experience: June 25, 2022
Like the jewelry
Date of experience: June 18, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
The photos we use are of our actual jewelry to help provide the best representation. We know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. Returns are easy to set up online. We will process your catalog request. Thank you for your feedback.