Ross-Simons

The two pairs of earrings came separately about a week apart; but, that is very common nowadays. One pair of earrings came in good condition. However, the gold over silver celestial earrings were dirty, very tarnished. I thought to return them at first. Since it was a Christmas gift, I didn't have time for exchanges. I got some jewelry cleaners that work on gold plating. It took an hour to clean the tarnish on something that should have come shiny. The yellow looked too dark when it arrived. One of the earrings looked like it had been worn before and left a dark grey mark, because no one cleaned it before packing it for sale. It was disgusting and disappointing. I thought to contact the company and the Better Business Bureau depending on the response. If the heavy tarnish didn't come off, I would have done so.This is never how jewelry should be sold anywhere.

This is a stunning ring. It's even more beautiful in person. I just received it earlier than expected & as every other purchase, I'm delighted at the quality & beauty of the diamonds. Another gorgeous piece of jewelry!

My shopping experience couldn't have been any easier from beginning to end. My girl absolutely loved this item, it was a perfect fit. It looks gorgeous on her. The price point was just right as well, making this a great, high quality choice for what I paid. It even arrived in a beautiful wrapping a little early too! I most definitely recommend this product and Ross-Simons for all your jewelry needs…they have never let me down over the many years I have been a customer.

I bought the 18-carat gold over silver bracelet for my wife's birthday. She really loves it and has worn it ever since. Shopping on the website was fairly easy, and shipping was very good (it arrived earlier than originally estimated!). Thankyou.

This is such a cute little necklace for Christmas. I love it. The chain has an extender which lets you change the length a bit. The pearl is a nice size and the Santa hat is bright and cute. It looks great and stands out on any solid top background. I'll be sad to take it off after Christmas is over! Lol

Was very easy to buy jewelry gift. One of the earing pairs she wanted to return and was an involved process: you have to call customer srv first, complete multiple info fields and put them in right places and then drive to Post Office and mail unless u want to ship without proof

The only jewelry purveyor I have found that offers small, medium, and large bracelet sizes for women right in their catalog. Also, they take that little extra step in satisfaction by sending their jewelry in nice sturdy boxes with very nice little fabric pouches...which lends an air of exclusivity and really impresses the ladies...just like the guys with the little blue boxes do...but at a price I can afford.

I've been a Ross-Simons customer for many years and I am always pleased with their service. This Christmas I brought earrings for my daughter which she loved and I am waiting for a necklace that is on back-order. They are very good with keeping you updated on your orders.

Very easy to purchase, not the normal way for me to purchase jewelry. Final opinion will be after arrival.
Update! The earrings arrived when expected. They are beautiful and all that we had hoped for. I will shop here again.

Shopping on the website was very easy! I found the perfect gift for a special birthday of my best friend which reflected the depth of our friendship perfectly! Gift arrived early and was even more beautiful than I expected.

Item said velvet choker with heart shape diamonds. One would think that for $200 the velvet choker would actually be higher quality and not look like a ribbon with just a fuzzy side and the other side with nothing. Not velvet and looks pretty cheap. Not really satisfied but almost xmas so I will keep it as I don't have time to send it back and get something else. Worth half or a third of what I paid.

Yes, the website was easy to use.
This was my first time ordering from your company. The snowflake ornament is beautiful. It is a gift for my daughter. I'm sure she will hang it and look at it many times during the Christmas season.

The Christmas pearls I ordered were just as Beautiful in person as on the website. It's a very unique gift you had available to purchase. That's why I enjoy shopping with your company.
P.S. I also like the catalog you mail me, it's a nice touch to offer your clients.
Thanks again!

The bracelet I ordered for my adult son's girlfriend is as described and pictured, and we think she will like it with her other stacked gold bracelets. Shipping was fine--the bracelet arrived safely and quickly. My only complaint is the "presentation"--a rather tacky box; tiny, flimsy pouch, with bracelet in a plastic bag: I realize that the price of the bracelet was at least half the cost of a similar bracelet from my local jeweler so accept the Ross-Simon packaging (but will try to find a nicer pouch).

This gift was my MIL who is difficult to buy for. She absolutely loved this pendant. It was more beautiful than its photo. The gift wrapping was just as exquisite. Would highly recommend to everyone. Thank you.

Many Christmas gifts to purchase, Ross Simon offers some lovely gifts at decent prices. I hate to say that I was very disappointed in one of them and I will be returning it. It's the cutest could be, but it's made for a little girl not an adult. It's way too small. I will try again.

No problem, they sent me up for a return. It was done in about five minutes and I really appreciate that.

Both orders received in a timely fashion. Both the necklace and the earrings appear to be the usual high quality standard provided by Ross-Simons. My wife has loved everything I've ever ordered from this company.

This Ruby ring is stunning….the setting & size are perfect! Also, the Ruby pear shaped earrings are just a beautiful….I have worn this set everyday since receiving them. What quick shipping, also, ordered on Monday & they were here on Friday!

The company's website is easy to navigate. The company offers a multitude of price and quality levels from which to choose. The pricing is straight forward. I did not order any gemstones, only precious metals. The quality of the items I chose appeared to be very good, but until the jewelry has been worn and cleaned, this is not something that can be known. The gifts I ordered arrived quickly. They were nicely boxed with felt bags inside of the boxes, and the jewelry inside the felt bags. It felt as if there were something very special inside - well done on the part of Ross-Simons. My granddaughters enjoyed opening their jewelry gifts. They were very happy with them.

The earrings took a very long time to arrive via USPS. Once they were received my wife immediately saw that one of the hoop earrings was bent and unacceptable. These were 18k Italian gold 1" hoop earrings an we expected them to b3 better quality. We called customer service and requested a return reference number, which we received, however they did not follow up with a USPS return label via email which they said they would. This was a disappointing experience overall.

I am undergoing cancer treatment and have lost a significant amount of weight, so my rings were twirling on my fingers. I've looked in stores but was intrigued when I saw a R-S ad, because the rings were so unique, and they came as small as a size 5. After much indecision, due to all the choices, I settled upon the Garnet Highway ring. Not my usual color of stone (I love any blue stone) but wanted something different. It is more beautiful in person, fits perfectly, and was shipped pretty fast. I'm now considering another ring for my right hand 😊

XxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxOk.

Greatxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxdxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx