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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,112 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1041
  • Shipping
    47
  • Quality
    8392

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,588
Neutral
199
Negative
144
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51,142 reviews

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How would you rate Ross-Simons?

Reviews (10,112)

Rating

Timeframe

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Reviews that mention popular keywords

shopping experience (175) quality jewelry (148) customer service (513) quality products (124) christmas gift (105) sterling silver (109) ross simons (1272) post office (17)
Thumbnail of user kb756
District of Columbia
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Good, quick service delivering a ring I ordered. It's lovely.

Reason I chose this business:

Had the product I liked.

Quality

Date of experience: June 11, 2022

Thumbnail of user dorothyr972
Massachusetts
1 review
0 helpful votes
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August 20th, 2023
Verified purchase

Fast and easy! The Necklace I ordered came wrapped securely. It is beautiful!

Quality

Date of experience: August 20, 2023

Thumbnail of user maryanned49
Illinois
1 review
2 helpful votes
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August 19th, 2023
Verified purchase

Seamless and simple. Items look like the pictures.

Reason I chose this business:

Convenience ordering and buying on the internet

Quality

Date of experience: August 19, 2023

Thumbnail of user nancyz823
Texas
1 review
2 helpful votes
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May 19th, 2023
Verified purchase

Very easy, quick purchase. Love their online catalog.

Reason I chose this business:

Love the quality and beauty of their merchandise.

Date of experience: May 19, 2023

Thumbnail of user marciap217
South Dakota
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Good selection, but i don't like these customer surveys after a purchase, not needed

Quality

Date of experience: August 1, 2022

Thumbnail of user halimac2
Florida
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Thanks. So very much. Great service and speedy delivery. Awesome

Reason I chose this business:

I’ve been a client since 1994

Service
Quality

Date of experience: August 2, 2022

Thumbnail of user donnae857
Ohio
1 review
0 helpful votes
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May 13th, 2022
Verified purchase

I love knowing I'm ordering good quality products from your company.

Reason I chose this business:

Great company!

Quality

Date of experience: May 13, 2022

Thumbnail of user lynnef171
District of Columbia
1 review
1 helpful vote
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April 22nd, 2023
Verified purchase

Variety of choices. Price ranges. Quality products.

Reason I chose this business:

Previous purchases

Quality

Date of experience: April 22, 2023

Thumbnail of user tracyo244
California
2 reviews
0 helpful votes
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January 21st, 2023
Verified purchase

I worry these will just fall off. The earring clasp is wimpy.

Quality

Date of experience: January 21, 2023

Thumbnail of user francess537
New York
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

The gift boxes were wonderful, especially since I had forgotten to request them.

Reason I chose this business:

Previous excellent service and quality products from R-S.

Quality

Date of experience: August 2, 2022

Thumbnail of user leslieg472
Florida
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Good value and nice earrings. I am very pleased with my purchase.

Reason I chose this business:

I get thei emails.

Quality

Date of experience: August 2, 2022

Thumbnail of user reneeb841
Michigan
2 reviews
0 helpful votes
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January 21st, 2023
Verified purchase

Very easy to use website, earrings came fast.They were as described.

Reason I chose this business:

Had the earrings that I was after

Quality

Date of experience: January 21, 2023

Thumbnail of user libbyw51
California
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Good experience, will buy again sometime. Thank you

Quality

Date of experience: August 2, 2022

Thumbnail of user dianel1379
Colorado
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

This was my first order with Ross-Simons. Quick ordering and delivery. They are awesome.

Reason I chose this business:

Saw a ring I wanted on Facebook and decided to take a chance and order it. Was very pleased with the ring and the service.

Quality

Date of experience: July 31, 2022

Thumbnail of user teresab499
New York
2 reviews
0 helpful votes
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October 18th, 2023
Verified purchase

Great gadget to help put on necklaces. And they're gold, so they won't tarnish.

Reason I chose this business:

Never saw the item I ordered on other sites

Quality

Date of experience: October 18, 2023

Thumbnail of user cs1144
Florida
1 review
0 helpful votes
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May 14th, 2022
Verified purchase

Excellent and quick shipping. Lovely selection of jewelry, many items to choose from.

Reason I chose this business:

Nice selection of jewelry.

Reason I chose this product:

Looking for Christian Dior dupes for a fraction of the cost.

Quality

Date of experience: May 14, 2022

Thumbnail of user sharynd21
Ohio
1 review
0 helpful votes
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May 13th, 2022
Verified purchase

Ordering was easy and I am pleased with the products.

Reason I chose this business:

Familiar with company.

Reason I chose this product:

I wanted the items to allow me additional options to use existing pieces.

Quality

Date of experience: May 13, 2022

Thumbnail of user cheriea51
Texas
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

Nothing is ever properly packaged bad presentation

Quality

Date of experience: May 13, 2022

Thumbnail of user maries1106
New York
1 review
1 helpful vote
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April 24th, 2023
Verified purchase

All the jewelry I purchased have been absolutely beautiful and of high quality.

Quality

Date of experience: April 24, 2023

Thumbnail of user cristinab167
Illinois
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

I love it! Nice quality and good price. It's beautiful

Reason I chose this business:

Original things and good quality

Reason I chose this product:

I love rings

Quality

Date of experience: May 12, 2022

Thumbnail of user vivecab
Delaware
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

I love purchasing from Ross-Simons. Quick, easy and fast service.

Reason I chose this business:

I had a previous purchase that I love, and I appreciate the warranty option.

Quality

Date of experience: May 12, 2022

Thumbnail of user georgettes19
New York
3 reviews
0 helpful votes
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July 31st, 2022
Verified purchase

Nice earrings smaller than I thought but very pretty

Reason I chose this business:

Price and quality

Quality

Date of experience: July 31, 2022

Thumbnail of user donnab2558
Florida
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Satisfactory experience. Will buy from them one. Thanks

Quality

Date of experience: May 12, 2022

Thumbnail of user lindar121
Idaho
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Good selections of rings. I was happy with my choice.

Reason I chose this business:

Found a ring I like

Quality

Date of experience: August 1, 2022

Thumbnail of user elfriedep1
New York
1 review
0 helpful votes
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July 11th, 2022
Verified purchase

Always easy shopping - prompt delivery - good quality!

Reason I chose this business:

Sale on Ruby

Quality

Date of experience: July 11, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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