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Ross-Simons has a rating of 4.7 stars from 10,103 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
51,132 reviews
Painless online shopping experience. Great website, easy to navigate.
Repeat customer.
Date of experience: March 19, 2023
This piece was over priced for sterling silver. I am an artist that made jewelry at one time.
I was looking for a starfish. Ross-Simons came up in a search.
Date of experience: June 26, 2022
Bought as a birthday gift to my daughter. She loved it. Great quality product.
Date of experience: June 27, 2022
The earrings are smaller than I thought they'd be. But they're very pretty.
Price and lots of choices
Date of experience: June 27, 2022
I really love the Pure earring designs. Very nice.
Selection and price.
Date of experience: June 20, 2022
Pretty earrings, but stone fell out. Returning today.
Excellent service
I will still buy from RS. I love their stuff.
Date of experience: June 18, 2022
My daughter loves her ring and it's packaging. Thank you.
Date of experience: June 13, 2022
They had no
Sparkle at all. Very cloudy. Sending back.
Usually happy with my purchases. This one was a dude.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 14, 2022
Beautiful ring, looks like pictures! Would buy again.
Quality merchandise
Date of experience: May 27, 2023
Love the style and shines very cute design! Looks great on my hand
Love the jewerly, their products and the great customer service that always provide to guarantee the customer satisfacción!
Date of experience: June 11, 2022
Beautiful piece. So excited to wear it. Matches a necklace I have from another company.
Found a matching item to something I already owned.
Date of experience: May 20, 2023
Easy website. Great sales. First time ordering Ross-Simmons. Hope I get beautiful merchandise.
It came up on Facebook. Good sale prices.
Date of experience: June 6, 2022
I am returning my order due to the wrong size& length
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 7, 2022
We are interested to receive your piece back and have it inspected. We have requested an inventory check to ensure there are no issues going forward. Private message sent.
Shopping is easy and I received my items very quickly. Thank you.
Date of experience: May 17, 2022
The necklace is really tiny but pretty!
Fast delivery!
Date of experience: July 20, 2023
Easy to order, fast shipping, item as show, nice quality!
Date of experience: May 15, 2022
Excellent. Since product is gift wrapped, I have not seen it yet.
Date of experience: August 3, 2022
Site easy to navigate. Have been a customer for years. Am 97 and still shopping.
Just lucky I suppose
Date of experience: April 26, 2023
Extremely satisfied. Order came before Mothers Day.
Mother saw catalog
Gift for mother
Date of experience: May 16, 2022
Very Good service, Quick delivery! Product received as pictured!
Date of experience: November 2, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We want to make shopping from home easier, the photos we use are of our actual jewelry to help provide the best representation. We know things may look and feel different in person so offer easy 30-day returns.