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Ross-Simons has a rating of 4.7 stars from 10,102 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
51,123 reviews
It was extremely easy to navigate the web site and place order.
Date of experience: May 16, 2022
I ordered on website. Bracelet looked nice. Very thin.
I have bought from them before
It looked nice, but made very cheap
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 14, 2022
Date of experience: May 7, 2022
Service was flawless, but not really satisfied with product.
Advertisement/presentation of products is eye catching.
Because I was looking for sterling silver metal.
Date of experience: May 14, 2022
Love your jewelry. Always get compliments on its style and elegant simplicity.
Service and style
Date of experience: April 25, 2023
RSJ move quickly to get your merchandise to you which is really appreciated and the jewelry of course is always fabulous.
Knew they would have the necklace i was looking for
Date of experience: June 18, 2022
Great deals that are irresistible to ignore. Amazing experience.
Great deals!
Date of experience: May 16, 2022
More beautiful in person than online…. Would definitely recommend this site to anyone
Date of experience: May 14, 2022
User friendly it looks great and the price was reasonable
Date of experience: July 21, 2023
Beautiful jewelry. Easy to order and good tracking.
High quality and affordable. Love the bees.
Date of experience: April 26, 2022
It's nice shopping overall. However, Items are heavily overpriced.
I shop at RS for many years.
Date of experience: January 1, 2023
It's nice shopping, but very expensive one. Items are heavily overpriced.
R-S is a reliable seller.
Date of experience: December 22, 2022
Easy to use, was received quickly, no hassle, will definitely order from you again
Date of experience: July 13, 2022
It came very fast. The pendant itself looks beautiful and great quality.
I have been shopping with RS for few years. Their merchandise has great quality and look great and they have great prices. When customer is unhappy they gladly take it back and make it right!
Date of experience: January 1, 2023
Smooth! The selection and payment process was efficient!
My wife pointed out a gift she wanted
Date of experience: January 1, 2023
Good quality always!
Loved my earrings have bought five pairs
Date of experience: July 13, 2022
Like style and customer service
Date of experience: July 5, 2022
Easy to order, product looks as expected. Size fits perfectly.
Well respected
Date of experience: July 10, 2022
Better than it's picture. I will enjoy wearing this bracelet!
Date of experience: July 12, 2022
Had exactly for what I was looking plus offered FREE shipping...all good! 5 Star!
Date of experience: September 12, 2023
Super easy! Fast shipping! Also, the order was as described, thank you!
Love the items!
Date of experience: September 26, 2022
I'll make this brief, delivery was much longer than expected.
I liked the style of earrings and the price-point.
Date of experience: June 29, 2022
Had a great experience with Ross Simons and my bracelet is gorgeous
Friend referred
Date of experience: June 27, 2022
Ordering process, time of expectancy good, alerts on delivery excellent
Date of experience: June 28, 2022
These earring are lovely. The size is perfect and not heavy while wearing.
Date of experience: June 29, 2022
Selection and quality.
Date of experience: March 25, 2022
Easy shopping and pleasant customer service. Convenient no interest paying
Good
Payment terms and fun selection
Date of experience: September 11, 2023
Beautiful sapphire necklace! My daughter will be so excited. It was on her wish list.
Date of experience: September 24, 2022
I love my vintage pieces and the price was reasonable
I was given an option to return my pieces where in an auction don’t have this option if you don’t like the piece
Good reputation and excellent customer service
Date of experience: June 3, 2023
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We do understand how shopping from home can be difficult, as items do look different in person. In an effort to better show the scale, we include an alternate image of our items being worn and provide the sizing under product details. For questions or concerns in regard to a piece, please reach out to us at 1-800-835-0919.