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Ross-Simons has a rating of 4.7 stars from 10,102 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
51,116 reviews
Always responsive to the customers needs. A beautiful set of earrings. Very satisfied
Good prices. Looking for earrings
Date of experience: May 27, 2023
Easy to shop, great jewelry and I'm a repeat customer
Found exactly what I wanted.
Date of experience: June 9, 2022
Item was as described…………………………………………………………………………..
They had an item I wanted so I bought it from them
Date of experience: September 1, 2022
Easy to order and were delivered very quickly. Well packaged.
Product that I liked.
Date of experience: September 1, 2022
Easy to find items — good directions for engraving.
Date of experience: August 17, 2023
I feel the product is shown much larger and deceptive
I thought it would be a good experience
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 4, 2022
Easy ordering, came in a timely fashion, & I'm happy
They had what I wanted and could get it to me when I needed it
It is what I needed
Date of experience: May 17, 2022
Always satisfied with all my products from Ross-Simon
Date of experience: May 16, 2022
My bangle is beautiful. It fits perfectly after measuring with the tool provided.
I have shopped hard before
Date of experience: May 16, 2022
Thanks for having just what my heart was set on! I will enjoy wearing it!
I really enjoy the wide range of jewelry you have available, thank you!
Date of experience: May 16, 2022
Easy shopping and amazing selection of stylish items.
Known for good quality
Date of experience: May 16, 2022
Great service! Very fine and beautiful jewelry. I will shop again.
Quality and great selection.
Date of experience: July 24, 2023
Earrings were beautiful but too small for my taste. Will pass them on as a gift
Found earrings l liked
Date of experience: January 25, 2023
Always satisfied with any product that I have ordered.
Good prices and excellent products.
Date of experience: August 4, 2022
I have always received great service from Ross Simons. Love the magnetic gold clasps.
They had wahat I wanted at a reasonable price.
Date of experience: January 25, 2023
Experience was great…chain a bit thinner than I expected.
Good value.
Date of experience: August 4, 2022
Huge selection, easy to navigate! Great site and products!
Date of experience: May 16, 2022
Beautiful products! Presentation ensures I know exactly what I'm getting.
Good quality products, easy to use website and great prices.
It was exactly what I was looking for for my wife - something petite with the stone she wanted.
Date of experience: May 16, 2022
Good easy ordering and fast delivery convenient for shopping
Ordered wrong size ring
Same as sbive
Date of experience: August 5, 2022
Absolutely love it. Very dainty and exquisite. Colors are vibrant.
Quality. Affordable.
Date of experience: July 14, 2022
Matched studs and was a good price.
Nothing more to say
Date of experience: July 13, 2022
The jewelry was beautiful. No problem with ordering.
Date of experience: October 11, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We understand the earrings were smaller than expected. Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. In addition, the photos of the jewelry are from our inventory and shown on our model for the best representation of the size. Returns are easy to set up online.