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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,102 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1040
  • Shipping
    47
  • Quality
    8382

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,578
Neutral
199
Negative
144
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51,116 reviews

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How would you rate Ross-Simons?

Reviews (10,102)

Rating

Timeframe

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Reviews that mention popular keywords

shopping experience (175) quality jewelry (148) customer service (513) quality products (124) christmas gift (105) sterling silver (109) ross simons (1272) post office (17)
Thumbnail of user deirdrev7
New York
1 review
0 helpful votes
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July 13th, 2022
Verified purchase

Came very quickly. Liked the item I purchased which was on sale.

Quality

Date of experience: July 13, 2022

Thumbnail of user ethelw97
Tennessee
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

Easy to order on line and the merchandise was what I wanted.

Quality

Date of experience: December 14, 2022

Thumbnail of user pattyh386
Texas
1 review
1 helpful vote
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June 13th, 2023
Verified purchase
• Updated review

Exactly as described! Happy, eye catching. Would recommend the company.

Reason I chose this business:

Estate jewelry

Quality

Date of experience: June 13, 2023

Eye catching
June 5th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Estate jewelry

Date of experience: June 5, 2023

First order, went smoothly
May 10th, 2022
Verified site experience
• Previous review

Date of experience: May 10, 2022

Thumbnail of user philips738
Connecticut
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

The clasp is rather small and hard to fasten especially if you have a slight case of arthritis.

Reason I chose this business:

Saw the ad in the Wall Street Journal

Quality

Date of experience: June 28, 2022

Thumbnail of user idaniad1
Texas
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

Excellent quality, absolutely loved my item! I love the fact that it was quickly delivered.

Reason I chose this business:

They had what I needed

Quality

Date of experience: June 29, 2022

Thumbnail of user maxwells57
Georgia
2 reviews
0 helpful votes
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December 7th, 2022
Verified purchase

Your company does a great job, from my selection to receipt.

Reason I chose this business:

The advertisement.

Quality

Date of experience: December 7, 2022

Thumbnail of user maxwells57
Georgia
2 reviews
0 helpful votes
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December 7th, 2022
Verified purchase

Your company does a great job, from my selection to receipt.

Reason I chose this business:

The advertisement.

Quality

Date of experience: December 7, 2022

Thumbnail of user kathrynj349
Florida
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Great product that really completes a look, got lots of compliments on this necklace!

Reason I chose this business:

I was recommended to buy from RS by a relative.

Quality

Date of experience: December 5, 2022

Thumbnail of user kimd615
Texas
7 reviews
0 helpful votes
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March 8th, 2023
Verified purchase

Easy overall experience with online shopping. Product arrived quickly.

Reason I chose this business:

Discount coupon

Quality

Date of experience: March 8, 2023

Thumbnail of user charlenem329
Virginia
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

My earrings are gorgeous very pleased and good quality

Quality

Date of experience: June 19, 2022

Thumbnail of user rajkumard3
Florida
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Quick and easy purchase, delivered with care, elegant item

Quality

Date of experience: June 15, 2022

Thumbnail of user elainea248
New Jersey
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Clasp was defective and I returned it for a new one. Hopefully quality control is better.

Reason I chose this business:

It was a gift from someone.

Service
Quality

Date of experience: June 14, 2022

Thumbnail of user harveyh153
South Carolina
1 review
2 helpful votes
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May 28th, 2023
Verified purchase

Excellent shopping experience, my wife loved the jewelry!

Reason I chose this business:

I have bought jewelry from Ross-Simmons before and it has always been quality merchandise!

Quality

Date of experience: May 28, 2023

Thumbnail of user terrym1239
Virginia
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Object purchased was much smaller than expected, so I'm returning it.

Reason I chose this business:

Convenient and truthful place to shop.

Quality

Date of experience: June 10, 2022

Thumbnail of user veronicah514
Colorado
1 review
1 helpful vote
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September 4th, 2022
Verified purchase

Always superior quality for the price and efficient delivery

Reason I chose this business:

Have always relied on RS for reliable service and customer service is excellent
They go out of their way to do comparison matching and suggestions are always accurate and helpful

Quality

Date of experience: September 4, 2022

Thumbnail of user debram983
California
1 review
0 helpful votes
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June 9th, 2022
Verified purchase
• Updated review

Product looked cheap and did not look like the picture advertised

She was able to find my order

Reason I chose this business:

Looking for a deal

Service
Quality

Date of experience: June 9, 2022

Good deal today
June 2nd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Looking for necklace

Date of experience: June 2, 2022

Thumbnail of user melbap21
Texas
1 review
1 helpful vote
  • Send Message
May 20th, 2023
Verified purchase

Excellent experience with Ross-Simons and found a perfect necklace for my pendant!

Reason I chose this business:

Ross-Simons had exactly what I was looking for.

Quality

Date of experience: May 20, 2023

Thumbnail of user suzanneh530
Kansas
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

It was great………………………………………………………………………………………………..

Quality

Date of experience: June 7, 2022

Thumbnail of user karenc2929
Pennsylvania
1 review
0 helpful votes
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May 18th, 2022
Verified purchase

Very nice and elegant! The clasp is sturdy as well.

Reason I chose this business:

I chose Ross-Simmons because they have quality items.

Reason I chose this product:

I liked this anklet.

Quality

Date of experience: May 18, 2022

Thumbnail of user shirleym1459
Connecticut
1 review
2 helpful votes
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April 27th, 2023
Verified purchase

Love them! Cannot tell they're not the real thing. Great for travel.

Reason I chose this business:

Love their quality.

Quality

Date of experience: April 27, 2023

Thumbnail of user alicep526
Florida
1 review
0 helpful votes
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January 27th, 2023
Verified purchase

The order was processed and delivered promptly. Thank you

Quality

Date of experience: January 27, 2023

Thumbnail of user lesleyd97
Arizona
1 review
0 helpful votes
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May 18th, 2022
Verified purchase

Love the selection
Overall very satisfied
Did return one item out of 30+ purchased

Reason I chose this business:

Love the quality

Quality

Date of experience: May 18, 2022

Thumbnail of user leahlandh
Oregon
1 review
2 helpful votes
  • Send Message
April 27th, 2023
Verified purchase

Very easy to order, came on time, and my wife is always happy.

Quality

Date of experience: April 27, 2023

Thumbnail of user marianne4
California
1 review
1 helpful vote
  • Send Message
May 17th, 2022
Verified purchase

Went online. Found the ones I wanted and purchased them.

Reason I chose this business:

Quality and price.

Reason I chose this product:

Traditional and timeless.

Quality

Date of experience: May 17, 2022

Thumbnail of user kathleent1115
New Hampshire
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Good communication and follow thru- highly recommend

Reason I chose this business:

Online email

Quality

Date of experience: August 6, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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