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Ross-Simons has a rating of 4.7 stars from 8,866 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,311 reviews
Always satisfied with purchases from Ross-Simons. The inside-out hoop earrings are very pretty and look amazing!
Date of experience: December 4, 2024
I was looking for a pearl necklace for my neice. When I saw this one, it was just what I was looking for. Very stylish and fashionable! It was absolutely beautiful!
Date of experience: November 13, 2024
I bought the tois et mois rings in my and my daughter's birthstones as a Christmas gift. These arrived and were horrible! They were huge, gaudy and very cheap looking. I returned these.
Date of experience: November 20, 2024
Have been a shopper at Ross Simons for years. The quality is excellent and so is the customer service. 5 Star Service For Sure
Excellent history of great service and products.
Date of experience: December 2, 2024
Quick and simple to look up items and place order. After finding the items i wanted placing my order was quite simple and delivery was shipped quickly and on time
Bought from before
Date of experience: November 8, 2024
Nothing but positive things to say about purchases from Ross Simon. Customers service is great, delivery is fast, checking out is easy.
Excellent past experiences!
Date of experience: November 26, 2024
I returned it. It was a single earring, and I bought it replace another earring I had which was too tiny. This wasn't much better, so I returned it.
Date of experience: December 9, 2024
I found these replacement earrings on your website without any problem. My granddaughter had lost one earring while swimming in the ocean.
Date of experience: December 3, 2024
I'm new to this website but I love shopping here. My products are shipped out super quickly. I absolutely love everything I've received from this company.
Date of experience: November 4, 2024
The entire process from selection to recipt of item was quick. I received all items well before Christmas.
Date of experience: December 9, 2024
It is a very easy process. I found what I wanted at a good price. The shipping was prompt. I am satisfied.
Date of experience: January 8, 2025
My husband is a Vietnam veteran and had purchased a small gold peace sign in Vietnam. He gave it to my daughter who wore it daily. Unfortunately the chain broke without her knowledge. And she lost the peace sign. This is very close to the actual original peace sign. My husband was lifted when I showed him the new one.
Date of experience: October 16, 2024
We are so pleased to learn that you were able to find a near identical peace sign! We thank your husband for his service and thank you for choosing Ross-Simons!
My purchases have always been exactly as advertised. Delivery has been fast and accurate! Great company!
Looking for the perfect Christmas Gift for my Perfect Someone!
Date of experience: November 24, 2024
So far ok if my wife likes them.
I'm looking forward to a great $#*! if
She does😜
Date of experience: December 21, 2024
It's a pleasure to work with a company that is actually the real deal and not just some fake social media brand drop shipping junk jewelry from AliExpress. Ross-Simons shipped us two quality pieces just in time for my sisters birthday and we couldn't be happier. The earrings were right in our price point and the quality was amazing. Would shop here again.
Date of experience: October 12, 2024
Ross-Simons besides carrying beautiful, reasonable jewelry and related items is quick and easy to buy online from and has free, fast shipping.
Because of all the reasons I mentioned before:
Great selection, beautiful jewelry, reasonable prices, free and fast shipping - and it’s a belated birthday gift to myself! What more can I say?! Mahalo nui loa and Aloha~ (Ross-Simons is “No Ka Oi” - it “has no peer”; is “simply the best”!).
Date of experience: November 25, 2024
Your website is very good. I have very few reservations about it making it a pleasure to shop with you. And your merchandise is mostly great!
Because of relative ease of use of website, variety and quality of merchandise and reasonable prices. Mahalo and aloha - you are No ka oi (the best)…
Date of experience: September 15, 2024
Because I’ve shopped here before and mostly I’ve been very pleased with my purchases.
Date of experience: March 19, 2024
Mostly quick and easy web shopping and lots of great, well priced merchandise.
My previous statement above said it all.
Date of experience: November 6, 2023
I love Ross-Simons: your selection, prices, quality and speed of shipping. In Hawaii we have a term for it, you are "No Ka Oi" (have no equal; are the best)! Mahalo nui loa. Aloha
Due to as I mentioned, the great selection, prices, quality and speed of shipping. I really like what you have to offer - almost perfect!
Date of experience: February 24, 2023
Mostly it's been excellent. The only thing I'm not so happy with is when shopping if I want to return to the page with the items I'm interested in it goes back up to the top. I wish it would just go back to the item I'd looked at.
You have very reasonably priced good quality jewelry, with a great variety to choose from and your service is rather fast. If I ever get to your state I’d love to visit your store. Mahalo ~
Date of experience: February 2, 2023
I ordered my granddaughter 30th birthday gift & complimented it with now her Christmas gift….she loved them!
Purchase earrings to go with previous purchase
Date of experience: November 24, 2024
The necklace was just as beautiful as the picture very excited to receive it from my husband for our 10 year anniversary
Date of experience: November 25, 2024
I have been ordering from Ross Simons for 15 years. They have quality merchandise at a reasonable price.
My granddaughter picked out what she wants for Christmas.
Date of experience: November 19, 2024
Accurate description and good value of product purchased.
Date of experience: November 12, 2023
Past experience as a shopper.
Date of experience: March 31, 2022
No surprises from advertised quality and prices. I recommend Ross Simmons if you want quality at good prices.
Date of experience: November 30, 2024
Most of my past experiences have been good, but once I ordered a herringbone chain necklace & the chain was messed up near the clasp.
I love the styles of jewelry made by Ross Simmons.
Date of experience: November 19, 2024
Pleased with the website - easy to use PayPal. Disappointed that the tiger striped bangle bracelet sold out. Hope you get it back again.
Daughter loves tiger jewelry.
Date of experience: November 16, 2024
Ordered some jewelry last year and the ring was actually cut out of the packaging. You kindly replaced it but I'm nervous that it will happen again.
Need emerald earrings for my daughters wedding in December and your earrings looked beautiful.
Date of experience: November 17, 2024
We regret the issue you had with the ring from your order last year. This is a very rare occurrence, and we do not anticipate any issues with your recent order. Thank you for choosing Ross-Simons, and we hope you love the earrings!
I got these earrings for myself a while back and have gotten so many compliments! This time I am getting them for Christmas gift for co worker!
Great quality.
Date of experience: November 24, 2024
7" bracelet is too small on some items, but fits on other items. This requires ordering 2 different sizes of each item.
Decent quality for a good price
Date of experience: November 24, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We regret that you were not pleased with the Toi et Moi rings you purchased. They are some of our most popular rings. We see that you have returned the rings and were issued a refund. We hope to shop with you again.