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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1039
  • Shipping
    47
  • Quality
    8360

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,560
Neutral
199
Negative
143
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51,082 reviews

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How would you rate Ross-Simons?

Reviews (10,082)

Rating

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Reviews that mention popular keywords

shopping experience (173) quality jewelry (146) customer service (513) quality products (124) christmas gift (105) sterling silver (110) ross simons (1270) post office (17)
Thumbnail of user brianl1829
Florida
1 review
2 helpful votes
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July 15th, 2022
Verified purchase

Paid extra for 2 day shipping. Took 4 days via UPS.

Quality

Date of experience: July 15, 2022

Thumbnail of user robinh1131
Illinois
1 review
2 helpful votes
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April 8th, 2023
Verified purchase

These earrings were a gift for my sister. She loved them!

Reason I chose this business:

Great products.

Quality

Date of experience: April 8, 2023

Thumbnail of user shannelb4
Arizona
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Excellent selection and great value prices! My bracelet was exactly as pictured!

Quality

Date of experience: December 17, 2022

Thumbnail of user sophiaj257
Virginia
1 review
1 helpful vote
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March 23rd, 2023
Verified purchase

All arrived as described and on time. However i do not like surveys,

Quality

Date of experience: March 23, 2023

Thumbnail of user jeannez27
Pennsylvania
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

Too many beautiful items from which to choose. I especially like the fox jewelry.

Reason I chose this business:

Because of the fox jewelry. I like to paint fox pictures and I was delighted to see the items.

Quality

Date of experience: July 2, 2022

Thumbnail of user jodiw151
Maine
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Beautiful piece of jewelry. Well made and visually pleasing.

Reason I chose this business:

Trustiworthiness

Quality

Date of experience: July 1, 2022

Thumbnail of user taof5
California
2 reviews
0 helpful votes
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March 31st, 2022
Verified purchase

Great products, it some I send gifts thru your site, you Need to have a gift card/message option.

Reason I chose this business:

Like your baby gifts

Quality

Date of experience: March 31, 2022

Thumbnail of user roberts7125
Iowa
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

Just what I needed to surprise her for our anniversary!

Reason I chose this business:

Seemed legit and is!

Quality

Date of experience: June 30, 2022

Thumbnail of user kristinm525
Rhode Island
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Beautiful ring. A little smaller then I anticipated but lovely

* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality

Date of experience: July 1, 2022

Thumbnail of user barbaraj1383
Barbara J. – Ross-Simons Rep

We are glad you like the ring! Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. In addition, the photos of the jewelry are from our inventory and shown on our model for the best representation of the size.

Thumbnail of user vionnew
Georgia
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Easy process. No issues. Arrived timely. Thank you.

Reason I chose this business:

Had seen an item that I wanted to order for my sister

Quality

Date of experience: December 17, 2022

Thumbnail of user jeanniek60
South Carolina
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Easy to order, free shipping, great price, shipped quickly

Quality

Date of experience: December 18, 2022

Thumbnail of user alexanderk418
Indiana
1 review
0 helpful votes
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October 27th, 2022
Verified purchase

Good product unusual combination pearl and jade fast delivery right messages

Service
Quality

Date of experience: September 27, 2022

Thumbnail of user barbaraj1383
Barbara J. – Ross-Simons Rep

Customer experience is important to us and we are glad you are happy with the jewelry. We look forward to shopping with you again.

Thumbnail of user lynettet57
Minnesota
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

Love this necklace. Arrived very prompt. The chain could be about 2" longer.

Reason I chose this business:

Because we where looking for a paw print item and our local jeweler did not have a selection.

Quality

Date of experience: December 10, 2022

Thumbnail of user andream1876
Georgia
1 review
0 helpful votes
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September 3rd, 2023
Verified purchase

My earrings are just beautiful and great quality. The size is perfect.

Quality

Date of experience: September 3, 2023

Thumbnail of user cherylng1
District of Columbia
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

My favorite combination of colors; lovely ring. Did not disappoint.

Reason I chose this business:

Impeccable products and service.

Quality

Date of experience: June 20, 2022

Thumbnail of user theresac963
Tennessee
1 review
1 helpful vote
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September 3rd, 2023
Verified purchase
• Updated review

Love free shipping. I am a long time customer...thanks!

Reason I chose this business:

Love jewelry... I am a forever customer!

Quality

Date of experience: September 3, 2023

This bracelet is lovely. It was a gift for my best friend.
November 7th, 2022
Verified purchase
• Previous review

I have have purchased many items from your store... always love each item. This is a BD gift for my best friend!

Reason I chose this business:

Shopped your jewelry for many years.

Quality

Date of experience: November 7, 2022

Thumbnail of user mickeyn24
North Carolina
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

They are prettier in person even though I loved them online.

Reason I chose this business:

Had what I wanted.

Quality

Date of experience: June 20, 2022

Thumbnail of user susanj2062
Arkansas
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

All went well. Item was as described. Shipping timely.

Reason I chose this business:

Satisfied with previous purchases.

Quality

Date of experience: March 10, 2023

Thumbnail of user laurav1131
Florida
1 review
1 helpful vote
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June 2nd, 2023
Verified purchase

Quick & easy. Like that pop up's feature some special deal.

Reason I chose this business:

Been previous client.

Quality

Date of experience: June 2, 2023

Thumbnail of user jennifers4297
Oklahoma
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Thanks for those special buys and free shipping. Looking forward to replacing my broken earrings.

Reason I chose this business:

A text. Another text. Annoying.

Quality

Date of experience: June 10, 2022

Thumbnail of user ritam548
Alabama
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Great thank you I plan to order again. Very satisfied.

Reason I chose this business:

I have always liked Ross-Simons.

Quality

Date of experience: June 10, 2022

Thumbnail of user santiagor83
Texas
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

I am very pleased with our purchase and plan to use your site again in the future.

Reason I chose this business:

Actually my niece found your web site, we were looking for a pair of earrings for a Quincianera,and were pleased with your selections. Thank you

Quality

Date of experience: March 2, 2023

Thumbnail of user leslied167
Florida
3 reviews
0 helpful votes
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March 3rd, 2023
Verified purchase

A just love classic pearls and Ross-Simons has them.

Reason I chose this business:

I look for classic styles & not fads. I was able to find it.

Quality

Date of experience: March 3, 2023

Thumbnail of user bruces871
Ohio
2 reviews
0 helpful votes
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June 11th, 2022
Verified purchase

You have a large selection of cameo jewelry my wife likes!

Quality

Date of experience: June 11, 2022

Thumbnail of user christis84
Texas
1 review
0 helpful votes
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August 28th, 2023
Verified purchase
• Updated review

Excellent service and timely delivery of quality products every time

Quality

Date of experience: August 28, 2023

Excellent quality and service
July 7th, 2022
Verified site experience
• Previous review

Date of experience: July 7, 2022

Great quality and service
June 25th, 2022
Verified site experience
• Previous review

Date of experience: June 25, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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