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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,078 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1038
  • Shipping
    47
  • Quality
    8356

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,556
Neutral
199
Negative
143
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51,082 reviews

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Reviews (10,078)

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Reviews that mention popular keywords

shopping experience (173) quality jewelry (146) customer service (513) quality products (124) christmas gift (105) sterling silver (110) ross simons (1270) post office (17)
Thumbnail of user suzanneg439
California
1 review
1 helpful vote
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May 5th, 2023
Verified purchase
• Updated review

Highly recommend. Very unique personalized jewelry.

Quality

Date of experience: May 5, 2023

Had trouble checking out initially
April 25th, 2023
Verified site experience
• Previous review

Date of experience: April 25, 2023

Thumbnail of user petern425
Florida
2 reviews
1 helpful vote
  • Send Message
August 16th, 2022
Verified purchase

Always have the best price and fast delivery, with a great selection of products.

Reason I chose this business:

Regular customer

Quality

Date of experience: August 16, 2022

Thumbnail of user richardp2752
Pennsylvania
1 review
0 helpful votes
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February 7th, 2023
Verified purchase
• Updated review

Great jewelry at a reasonable price! On time delivery. A-1 Customer Service!

Date of experience: February 7, 2023

Nice Jewlry!
December 12th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Nice Jewelry

Date of experience: December 12, 2022

Thumbnail of user karent2271
New York
1 review
1 helpful vote
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May 8th, 2023
Verified purchase

My experience Was good no glitch everything went smoothly

Reason I chose this business:

I choose Ross simons because there pieces catch me eyes looking great in the display

Quality

Date of experience: May 8, 2023

Thumbnail of user allisonf228
Connecticut
1 review
1 helpful vote
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May 7th, 2023
Verified purchase

As promised, all went well. Earrings are beautiful.

Reason I chose this business:

Had what I was looking for

Quality

Date of experience: May 7, 2023

Thumbnail of user lindaf2214
Indiana
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

The ring is acceptable but not quite what I expected.

Quality

Date of experience: August 16, 2022

Thumbnail of user kareng2774
New York
1 review
1 helpful vote
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June 14th, 2023
Verified purchase

Very fast & secure shipping! Love these earrings, I received lots of compliments

Reason I chose this business:

I liked the earrings I saw in your catalog

Quality

Date of experience: June 14, 2023

Thumbnail of user annes1320
California
1 review
2 helpful votes
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August 15th, 2022
Verified purchase

My wife love the earrings for her birthday so beautiful

Quality

Date of experience: August 15, 2022

Thumbnail of user lorrainem601
New Jersey
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

The necklace is lovely but what a cheap insecure clasp

Quality

Date of experience: March 24, 2023

Thumbnail of user daisyb140
Virginia
1 review
1 helpful vote
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October 5th, 2023
Verified purchase

I ordered 2 gold necklaces and the are beautiful. My granddaughters will be happy.

I couldn’t get the $150 discount that I forgot to enter for my order of >$1,000. The lady I spoke with said she’d take care of it on my order, but never did.
I did receive a coupon for $50-100, off my next order.

Reason I chose this business:

I received an advertisement in the mail, saw the necklaces and looked online at them. They looked nice and I thought the price was good, however, there was a code where I could have gotten $150 off, but I forgot to put the code in before I finished the order. I called right away, but they wouldn’t give me the $150 off. I had spent over $1,000.

Service
Quality

Date of experience: October 5, 2023

Thumbnail of user rosaliem86
Florida
1 review
0 helpful votes
  • Send Message
August 15th, 2022
Verified purchase

Good. I am happy with my experience and do not want to add anything else.

I needed a return authorization code for an exchange

Reason I chose this business:

Because I like the products and have always been happy with my purchases.

Service
Quality

Date of experience: August 15, 2022

Thumbnail of user darae14
Florida
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

I have purchased several items from your company and am always very pleased!

Reason I chose this business:

Convenience, pricing, selection

Quality

Date of experience: March 15, 2023

Thumbnail of user lindam4288
Illinois
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Very good service. This company keeps you informed from order confirmation to delivery and after

Reason I chose this business:

Good selection beautiful items

Quality

Date of experience: May 26, 2022

Thumbnail of user nancyw1828
Indiana
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Wonderful business. Great selection of jewelry. Estate sale items also.

Return a purchase

Reason I chose this business:

Mom used to shop there.

Service
Quality

Date of experience: May 26, 2022

Thumbnail of user tammye257
Wisconsin
1 review
0 helpful votes
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July 20th, 2022
Verified purchase

It's far more beautiful than what the picture shows. Very sparkly. Love it!

Quality

Date of experience: July 20, 2022

Thumbnail of user mariterel1
Puerto Rico
1 review
0 helpful votes
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July 28th, 2022
Verified purchase

The jewelry I ordered is delicate, cute & even more detailed than expected.
Good prices too!

Reason I chose this business:

I’ve been a customer for decades

Quality

Date of experience: July 28, 2022

Thumbnail of user tamarac293
Arizona
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Great shopping experience. Easy, clear information and fast.

Reason I chose this business:

Advertisement

Quality

Date of experience: May 27, 2022

Thumbnail of user joyi62
Illinois
1 review
0 helpful votes
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December 19th, 2022
Verified purchase
• Updated review

No problems. The ring fits well and is comfortable

Reason I chose this business:

Ad on internet

Quality

Date of experience: December 19, 2022

Puppy pendant
June 20th, 2022
Verified purchase
• Previous review

The puppy pendant is cute. I was disappointed that it did not come with a chain.

Quality

Date of experience: June 20, 2022

Thumbnail of user pamr439
Missouri
1 review
0 helpful votes
  • Send Message
May 27th, 2022
Verified purchase

These earrings are so delicate & feminine--simply stated truly beautiful and well worth the price

Reason I chose this business:

Previous customer

Quality

Date of experience: May 27, 2022

Thumbnail of user roberte2052
California
2 reviews
0 helpful votes
  • Send Message
March 11th, 2023
Verified purchase

Easy to find item at attractive discount. Unique bracelet.

Reason I chose this business:

Have purchased from before and am always satified.

Quality

Date of experience: March 11, 2023

Thumbnail of user lua37
Nebraska
1 review
1 helpful vote
  • Send Message
March 15th, 2023
Verified purchase

Repeat customer
Ring as pictured. Good delivery time

Quality

Date of experience: March 15, 2023

Thumbnail of user patricias3481
Louisiana
1 review
0 helpful votes
  • Send Message
July 28th, 2022
Verified purchase

No problem. All items arrived on time. Great product.

Reason I chose this business:

Past experience.

Quality

Date of experience: July 28, 2022

Thumbnail of user anns1649
Florida
2 reviews
2 helpful votes
  • Send Message
May 29th, 2023
Verified purchase

Very easy to find after entering specific information in the search box. Ordering was simple.

Reason I chose this business:

Best price and love the look of the bracelet

Quality

Date of experience: May 29, 2023

Thumbnail of user ogechin3
Virginia
1 review
0 helpful votes
  • Send Message
July 28th, 2022
Verified purchase

Good solid jewelry but smaller than I expected. Will buy again.

Reason I chose this business:

The quality of their jewelry are reliable.

Quality

Date of experience: July 28, 2022

Thumbnail of user thompsonj18
California
1 review
0 helpful votes
  • Send Message
July 19th, 2022
Verified purchase

Easy to order, and loved it on its arrival. Beautiful

Reason I chose this business:

Liked the catalog I received

Quality

Date of experience: July 19, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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