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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,078 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1038
  • Shipping
    47
  • Quality
    8356

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,556
Neutral
199
Negative
143
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51,082 reviews

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How would you rate Ross-Simons?

Reviews (10,078)

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Reviews that mention popular keywords

shopping experience (173) quality jewelry (146) customer service (513) quality products (124) christmas gift (105) sterling silver (110) ross simons (1270) post office (17)
Thumbnail of user sharynm31
Rhode Island
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

Everything went well order was correct and on time

Reason I chose this business:

Suede successfully in the past

Quality

Date of experience: December 9, 2022

Thumbnail of user irinan40
California
1 review
1 helpful vote
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May 24th, 2023
Verified purchase

Easy business for online orders. Tracking provided. The products are awesome

Reason I chose this business:

Due to previous experience

Quality

Date of experience: May 24, 2023

Thumbnail of user sandrar1739
South Carolina
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Looks very nice but does not fit as a seven inch. Smaller.

Quality

Date of experience: May 27, 2022

Thumbnail of user stevenl1537
Michigan
1 review
0 helpful votes
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July 28th, 2022
Verified purchase

Excellent service quick turnaround and ease of return

return od mechandise

Service
Quality

Date of experience: July 28, 2022

Thumbnail of user nancyb3480
Virginia
1 review
1 helpful vote
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May 20th, 2023
Verified purchase

My purchase arrived quickly. The sapphire band is beautiful and subtle.

The first ring I ordered was too big and the style wasn’t quite what I wanted. Your customer service agent explained the return process. I returned the ring and the refund was quickly credited to my account.

Reason I chose this business:

For more than twenty years i have purchased jewelry from Ross-Simons. One of those purchases was a pair of small diamond hoops which I still wear several times a week.

Service
Quality

Date of experience: May 20, 2023

Thumbnail of user susans5590
Texas
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

It's been too long since I've shopped Ross Simons. I'm back!

Quality

Date of experience: February 26, 2023

Thumbnail of user haroldtp
Illinois
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Wife didn't like its clasp. Had to return it as a result. Otherwise, jewelry was good

Reason I chose this business:

Good value. Broad selection

Quality

Date of experience: August 18, 2023

Thumbnail of user amyd1587
Florida
1 review
1 helpful vote
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October 19th, 2022
Verified purchase

They are beautifully made, an amazing price and delivery was very fast.

Reason I chose this business:

I love the quality and amazing prices.

Quality

Date of experience: October 19, 2022

Thumbnail of user beverlyx134
New Hampshire
1 review
0 helpful votes
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February 23rd, 2023
Verified purchase

Have shopped at Ross-Simons for years, always a pleasure

Reason I chose this business:

Anniversay gift

Date of experience: February 23, 2023

Thumbnail of user kellys1662
Utah
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Love the merchandise and selection along with reasonable prices. I've never been disappointed.

Reason I chose this business:

I've shopped here a long time ago. Always very pleased with my purchase.

Quality

Date of experience: May 26, 2022

Thumbnail of user shirleym1210
Wisconsin
1 review
0 helpful votes
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July 17th, 2022
Verified purchase

Title says it all but I have to enter 50 characters

Reason I chose this business:

Value, trust

Quality

Date of experience: July 17, 2022

Thumbnail of user christad53
Massachusetts
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

It's beautiful, efficient service, lovely packaging,

Reason I chose this business:

Good quality

Quality

Date of experience: July 27, 2022

Thumbnail of user lindar2530
Ohio
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Ordered one of these bracelets as a gift not disappointed.

Reason I chose this business:

Had ordered previous items from them; liked quality.

Quality

Date of experience: May 26, 2022

Thumbnail of user patriciac3060
Massachusetts
1 review
1 helpful vote
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October 15th, 2022
Verified purchase

Easy and great product. Delivered quickly
Love my bracelet

Quality

Date of experience: October 15, 2022

Thumbnail of user deannaj60
California
3 reviews
1 helpful vote
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October 2nd, 2022
Verified purchase

Always find what I'm looking for & reasonably priced!

Quality

Date of experience: October 2, 2022

Thumbnail of user debbiek540
Texas
1 review
1 helpful vote
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October 15th, 2022
Verified purchase

Very easy to order and received in a timely manner.

Reason I chose this business:

Pop up on my Facebook.

Quality

Date of experience: October 15, 2022

Thumbnail of user elizabeths2765
Florida
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Easy check out and big selection beautiful jewelry

Reason I chose this business:

Great prices

Quality

Date of experience: May 26, 2022

Thumbnail of user maryj3363
Florida
1 review
1 helpful vote
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May 10th, 2023
Verified purchase

Excellent service!
I am in love with my ring!
Thank you.

Quality

Date of experience: May 10, 2023

Thumbnail of user wallacek34
Arizona
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Perfect, just what I wanted. Great service, thank you.

Reason I chose this business:

The earrings look exactly like a favorite pair bought years ago in France (one lost, alas).

Quality

Date of experience: May 26, 2022

Thumbnail of user jamies512
Tennessee
3 reviews
1 helpful vote
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July 3rd, 2022
Verified purchase

Always great dealing with this company
Everything is prompt and ontime

Reason I chose this business:

The product are of the best quality and there is no lag in delivery

Quality

Date of experience: July 3, 2022

Thumbnail of user marionf102
Massachusetts
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

Nice product
No problems
Always easy to order from

Reason I chose this business:

Shopped there previously

Quality

Date of experience: May 25, 2022

Thumbnail of user judithb989
California
1 review
2 helpful votes
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October 1st, 2022
Verified purchase

I have spent way too much money with your company!

Reason I chose this business:

Previous customer

Quality

Date of experience: October 1, 2022

Thumbnail of user sharons2739
Indiana
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

I received my order, but it took much longer than expected.

Reason I chose this business:

Because of other positive reviews and the photos were much more embellished than the actual earrings. Just somewhat disappointing.

Quality

Date of experience: July 2, 2022

Thumbnail of user joannh140
Florida
2 reviews
0 helpful votes
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June 22nd, 2022
Verified purchase

I thought it would have been larger in size, not as pictured

Quality

Date of experience: June 22, 2022

Thumbnail of user eloiss2
Texas
5 reviews
1 helpful vote
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May 9th, 2023
Verified purchase

Bought my wife the jade jewelry set.
They delivered in time for mothers day
She loved it

Reason I chose this business:

Products and prices

Quality

Date of experience: May 9, 2023

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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