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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,075 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1038
  • Shipping
    47
  • Quality
    8353

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,553
Neutral
199
Negative
143
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51,075 reviews

39
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How would you rate Ross-Simons?

Reviews (10,075)

Rating

Timeframe

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Reviews that mention popular keywords

shopping experience (173) quality jewelry (146) customer service (513) quality products (124) christmas gift (105) sterling silver (110) ross simons (1270) post office (17)
Thumbnail of user brendan846
Illinois
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Easy to order and prices are good!
Love my pearl earrings I just ordered.

Reason I chose this business:

I’ve ordered before and have had a good experience

Quality

Date of experience: May 4, 2022

Thumbnail of user jk865
California
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Earrings came quickly. Hard to latch. One seems wonky. But for the price, they meet my needs.

Quality

Date of experience: June 22, 2022

Thumbnail of user marcil34
Pennsylvania
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

They are perfect. I am wearing them everywhere.Ive gotten many compliments.

Reason I chose this business:

They had what I wanted and the price was right.

Quality

Date of experience: June 19, 2022

Thumbnail of user davide2115
New York
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Purchase found to be Very timely and readily trackable with no hassles.

Reason I chose this business:

Previous satisfaction

Quality

Date of experience: June 14, 2022

Thumbnail of user sheilah569
Ohio
2 reviews
0 helpful votes
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May 2nd, 2022
Verified purchase

Website very easy to use. Fast delivery and good communication.

Reason I chose this business:

Great selection and value for what I was looking for.

Quality

Date of experience: May 2, 2022

Thumbnail of user sharond1843
Virginia
1 review
0 helpful votes
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February 8th, 2023
Verified purchase

Very easy to order online And if I want anything else will do the same way

Date of experience: February 8, 2023

Thumbnail of user bobd878
Virginia
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Very prompt delivery. Beautiful product. Completely satisfied.

Reason I chose this business:

Saw an ad in Wall Street Journal

Quality

Date of experience: June 10, 2022

Thumbnail of user brendah1900
New York
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

These earrings were exactly what is wanted…and put them in my ears immediately.

Reason I chose this business:

Style. Price Points. Pay-in-time. Customer Service.

Quality

Date of experience: August 31, 2022

Thumbnail of user yvonnel251
New York
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Great…………………………………………………………………………………………………………………..

Quality

Date of experience: June 6, 2022

Thumbnail of user jerie25
District of Columbia
1 review
0 helpful votes
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April 11th, 2023
Verified purchase

Shipping is not great. The products arrived in fine shape. It took 10 days to travel.

Reason I chose this business:

Like the selection.

Quality

Date of experience: April 11, 2023

Thumbnail of user suzette
Colorado
2 reviews
1 helpful vote
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August 19th, 2022
Verified purchase

Easy. Took a while to get here. Guess I'm spoiled.

Quality

Date of experience: August 19, 2022

Thumbnail of user ac1099
New Hampshire
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

Great product for travel. Better than any alternatives at department stores.

Reason I chose this business:

Reliability over time. Past positive experience. Convenience.

Quality

Date of experience: January 28, 2023

Thumbnail of user teresam1438
Minnesota
1 review
1 helpful vote
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August 18th, 2022
Verified purchase

Always easy to order and products don't disappoint.

Reason I chose this business:

Loyal customer

Quality

Date of experience: August 18, 2022

Thumbnail of user gayles226
Ohio
1 review
1 helpful vote
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November 16th, 2022
Verified purchase

Easy ordering
Picked up package long before I was notified it arrived

Quality

Date of experience: November 16, 2022

Thumbnail of user judyp799
Louisiana
1 review
1 helpful vote
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March 24th, 2023
Verified purchase

Ring is more pretty than it appeared in the catalog.

Reason I chose this business:

Received catalog in mail.

Quality

Date of experience: March 24, 2023

Thumbnail of user alyssal191
Alabama
1 review
18 helpful votes
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August 19th, 2022
Verified purchase

My mom sends me jewelry as gifts randomly. I love all their stuff.

Reason I chose this business:

Gift from mom

Quality

Date of experience: August 19, 2022

Thumbnail of user cynthial1516
New Jersey
1 review
0 helpful votes
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January 27th, 2023
Verified purchase

My studs came fast. I love everything about them. Very secure. They look so real. Thank you

Reason I chose this business:

Due to all the excellent reviews

Quality

Date of experience: January 27, 2023

Thumbnail of user sherib238
Rhode Island
1 review
0 helpful votes
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January 28th, 2023
Verified purchase
• Updated review

Easy to find what I wanted. Great selection and fast delivery.

Reason I chose this business:

Looking for a Valentine’s Day gift.

Quality

Date of experience: January 28, 2023

Great selection!
June 22nd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Good quality, low prices!

Date of experience: June 22, 2022

Easy shopping!
May 31st, 2022
Verified purchase
• Previous review

Great selection! I will definitely purchase more items in the future!

Reason I chose this business:

Looking for a Anniversary gift.

Quality

Date of experience: May 31, 2022

Beautiful!
May 2nd, 2022
Verified purchase
• Previous review

I'm very pleased with my purchase. The delivery was super fast!

Reason I chose this business:

Mother’s Day shopping

Quality

Date of experience: May 2, 2022

Thumbnail of user marjoried117
West Virginia
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

Did not look like the ring in your ad. I thought it would be more substantial.

Reason I chose this business:

Quality of product

Quality

Date of experience: August 18, 2022

Thumbnail of user elyses37
Georgia
2 reviews
10 helpful votes
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August 18th, 2022
Verified purchase

Very happy w/ this purchase
Just ordered another set

Reason I chose this business:

Good selection

Quality

Date of experience: August 18, 2022

Thumbnail of user sued636
Colorado
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

The item arrived in perfect condition and very quickly. Thanks!

Quality

Date of experience: October 16, 2023

Thumbnail of user mariet548
New Jersey
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

Beautiful chain for the price. Very pleased with this purchase.

Reason I chose this business:

On line search

Quality

Date of experience: January 28, 2023

Thumbnail of user glennc474
California
1 review
1 helpful vote
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July 13th, 2023
Verified purchase

Perfect for my wife. Great job. Keep up the good work.

Reason I chose this business:

Have shopped before with you.

Quality

Date of experience: July 13, 2023

Thumbnail of user carolynr821
New Jersey
1 review
2 helpful votes
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July 13th, 2023
Verified purchase

Totally awesome. They items were a gift and the recipient completely loved them!

Reason I chose this business:

Great quality at excellent price

Date of experience: July 13, 2023

Thumbnail of user dianes2551
Massachusetts
2 reviews
0 helpful votes
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October 8th, 2023
Verified purchase

Great experience and very nice website. Lovely items to pick from

Quality

Date of experience: October 8, 2023

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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