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Ross-Simons has a rating of 4.7 stars from 10,069 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
51,059 reviews
Easy shopping, but the products is so thin, and look fragile.
I bought a necklace before.
Date of experience: August 6, 2023
I liked everything about my purchase. Delivery was fast and wrapped nicely.
Quality and good customer ratings
Date of experience: June 16, 2022
Great! Super easy to order! Thank you! Came quickly, and packaged perfectly!
Great selection
Date of experience: March 25, 2023
Enjoyed the shopping experience-easy to order-good selection
Looking for bees
Date of experience: May 4, 2022
Exceptional. Ross-simons always provides accurate photos of their catalog items.
Dependable, affordable products.
Date of experience: June 17, 2022
Excellent site, good interaction. Prompt service and delivery.
Date of experience: June 16, 2022
Good, as always, thanks for another great product.
Date of experience: April 29, 2022
Very easy. I saw the bracelet advertised and immediately wanted it for my daughter's birthday.
Past experience
Date of experience: August 9, 2023
Good to this point the bracelet was gorgeous and well made.
Date of experience: May 10, 2023
It's absolutely perfect. I love the adjustable chain.
First time.
Date of experience: February 11, 2023
Great selections for the price, easy purchase process
Quality and price
Date of experience: August 9, 2023
Your deals are incredible. Thank you for sending me this deal!
Because you sent me this deal!
Date of experience: August 8, 2023
Saw great sale
Date of experience: May 29, 2023
Great response time for. Items that had to be personalized.
Previous experiences.
Date of experience: June 8, 2022
Ross-Simons always delivers a fantastic shopping experience and quality product
Past exemplary experience
Date of experience: June 7, 2022
Swift delivery and professional service. Merchandise is good quality
Date of experience: April 29, 2022
Always a pleasure shopping or just looking at RS. Trusted!
I’ve been thinking about these earrings for some time. Today it clicked
Date of experience: May 4, 2022
Bracelet not long enough and links smaller than shown on website.
No issues quick to resolve return. I had to call back, didn't know I had to pay on the return mail costs
Like the jewelry.
Date of experience: August 20, 2022
Excellent! Fast shipping; delighted with the quality of my items.
Great sale prices
Date of experience: April 12, 2023
No response from Ross simon after filing a claim requesting status of my order.
Previously I had a good experience. All jewelry was high quality.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 8, 2023
I am always happy with the quality and price of Ross Simons jewelry
Good service and quick shipping
Date of experience: August 21, 2022
Easy to navigate, good prices, great selection and quick delivery
Great selection
Date of experience: October 7, 2023
I always like the price
Date of experience: April 28, 2022
The pricing is always good
Date of experience: April 28, 2022
Easy order
Quick delivery
Beautiful mahogany silverware storage box
Looked online
Date of experience: October 6, 2023
Great so far. A little problem with entering my credit card info.
Date of experience: July 7, 2023
Shipped quickly, excellent quality. Perfect alternative to spending thousands on diamond bracelet.
Date of experience: August 19, 2022
Lovely chain for a charm I like wearing. Quick delivery
Date of experience: July 7, 2023
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We looked into your order for you and are glad to see the bracelet was finally located and wish you many happy years of wearing it.